McDonald's
4469 Waialo Rd, Eleele
(808) 335-0301
Recent Reviews
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Everything broken. Self serve kiosk out of table tent. Nobody at the cashier. One entrance door locked. Man’s restroom locked and nobody cares. This is the worst McDonald I have ever seen. Nobody gives a f about dine customers, you better drive through instead.
This was the coldest McDonald's I have ever been in. I got my food to go because I could not eat in that cold of a store. the workers where wearing jackets. I did have a delicious hawaiin spam breakfast but in my car
What an interesting McDonald's they have rice, spam and Portuguese sausage in a combo. I went through the drive-thru and it's pretty dang good
They gave bacon in my quarter pounder and i stay allergic to bacon. Who stay putting bacon in quarter pounders cause I never had add no bacon to my food.
After a subpar lunch for my wife she got a caramel sundae. The first door I tried was locked. I saw people entering on the other side and got inside. No soda refills were available. The caramel sundae was creamy, and tasty. The sundae size keeps getting smaller - $3.99
Guys! What up with the AC? It’s so cold 🥶
We love this MickeyD's! They're always on point here and take care in making the food and don't just throw it together. Polite and helpful staff that always has a smile on their faces. Clean restrooms and indoor dining area as well. We frequent here often and are always impressed. Would definitely recommend to anyone looking for a quick bite or dining in..either way you can't lose. 😊❤️👌🍔🍟🍦🍴
Pretty fast stop on the way to work.
Worst McDonalds. Making its customers use the self-serve counter service as they dont want to take people’s order themselves. Food was ok, but no ketchup offered. I had to go back at the counter to ask for it, but took a few minutes because nobody works at the counter. I then had to go back at the counter after to ask to have the restroom door open, but that also took a few minutes as there was nobody at the counter. There was also a few sanitizing dispensers, all empty. Worst McDonalds I experienced.
Atmosphere: 2
Food: 5
Service: 1
wrong order, took a long time, and was given a medium drink when i ordered a large, and all i got was an apology, no refund. normally wouldn't be a big deal but they had their fountain closed off with a no refills sign.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Waited 15 minutes for a burger and fries. Watched every person ahead of me get their order wrong.
Atmosphere: 1
Food: 1
Service: 1
rarely gets my boyfriend's orders right. we've had multiple occasions on which he asks them directly if that's everything before we pull away, gets told yes, and then we get home and discover that no, two or three things are missing. how??? anyway they never mess up MY orders so love y'all!! other than that, it's a mcdonalds. nothin special
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: World Famous Fries
This is possibly the worst McDonald's I've ever been to. I went up to the counter and a sign said to order from the big screen kiosks. Fine, I get that they're busy. Then I try to order on the kiosk but the card machine isn't working. After erroring out a couple times, it spits out a receipt and tells us to pay at the counter. Okay? So we wait at the counter for an employee to come help us, and no one so much as glances at us. The dining room was pretty quiet and the drive through was mildly busy, yet all the employees are running around in the kitchen like they're slammed. A few employees rush in and out of the kitchen to take food outside. THEN, a woman comes in complaining how she waited for her order for over 20 minutes and her food is soggy and fries cold. THEY BARELY ACKNOWLEDGED HER. We thought it over and ended up walking out shortly after that. We won't be coming back again unless absolutely necessary on drives.
Atmosphere: 2
Service: 1
We come here every time we’re on Kauai. It’s on the corner of the intersection and the drive thru is tight. The staff is nice.
Giving 3 stars because the portions are random (like my breakfast platter had less rice than my sister in law’s plate, but more than my brothers…) and the food sometimes it’s not freshly made to the point where it’s kind of a waste of money. I have a high standard for McDonald’s fries and sometimes you’ll get the old batch. To me cold fries are an automatic minus 1 whole star. Also, the caramel iced coffee isn’t good. I’d get the frappe instead if you’re wanting iced coffee.
Food: 3
Service: 5
This place is the worst. The service is absolutely terrible. Took forever to get food and the people working in here were about as friendly as a copperhead snake. Awful experience
Atmosphere: 1
Food: 3
Service: 1
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