really long drive thru line, I had a long day and was looking for a snack. parked and ordered on the app for pickup inside so I could catch up on some texts while waiting. after 15 minutes I go to pick up my order to find that they aren’t actually open but allowed me to order counter pick up in the app. too late to cancel so I’m forced to wait in the drive thru line.
Zoltan Gyenge
It is freezing cold in there
Kylan Kealoha
1. Had to go through drive through twice because they forgot to put the bacon on my sandwich. And then the second time they also forgot to put the bacon on the sandwich so I just gave up.2. The same day same time I got a Big Mac but when I opened it the thing only had one patty. THERES SUPOSE TO BE 2!!!!3. They forgot to put sauce on my sandwich that I had asked for 3 times.4. The older ladies are always rude.5. Burgers are always missing pickles ?this one makes me especially sad.6. Literally every time I go to this McDonalds "Ele’ele" there is always something wrong with my order EVERY SINGLE TIME.I just wish they would do it the right way the first time.
Food: 1
Jenn D
Ordered thru the app because when I don't they always end up putting cheese on my mcgriddle & I didn't have my card on me and did drive thru pick up. It was close to 1030 but nothing on the app said if you make it to the speaker past 1030 they won't be able to process your order. They would not honor my order bc they were already serving lunch. They ended up saying the could honor it but I had to pay by card. I explained that I had to pay thru the app and they refused. All this for 12.12 I said at this point it being your restaurants error if they could just have me pay for something that totals at the same price and give me the breakfast I ordered instead and they refused. This was the manager Roxanne she was completely unhelpful and had no customer service skills at all. I have dealt with another manager Florence in the past when my order was incorrect who was much more helpful and understanding that when the company is at fault the customer deserves leeway.And the 12.12 charge went to my card anyway so all of that was just to be unhelpful and give awful service.
Atmosphere: 1
Food: 3
Service: 1
mike yaris
Never open on time
Atmosphere: 1
Food: 3
Service: 1
Wiliki Land
Cashier is closed, while manager and staff stands around, waiting for you to use the kiosk… so forced to used the kiosk. Then forced to give a table number. We waited and waited for our order to arrive, only to find out that it had been sitting on the counter for a while. Ele’ele Mcdonalds has really bad service.
Service: 1
808PunaniLandOfBotos
MAKE THE TARO AND HAUPIA PIE ONE EVERYDAY THING HOIIII I NO LIKE WHEN ITS LIMITED TIME. u stay playing with my heart chuz.
Benji
Das Essen blieb auf dem Ausgabetisch liegen, wahrend wir mit einer Tischnummer vergebens auf das Essen warteten. Kalte Pommes sind nicht wirklich toll. Warum bietet man Tischnummer an, wenn man es dann trotzdem nicht bringt??? Wie das wohl dort zugeht, wenn es mal viele Leute hätte? Die kleinen fliegenden Haustieren lassen wir mal weg. Empfehlungen: Meiden.
Atmosphere: 1
Food: 3
Service: 1
Mia Sanders
Gnats everywhere. No clean tables. Finally they have music. Understaffed.I could hardly enjoy my food trying to swat the gnats. Food was very good.I love the new sweet girls from Argentina. The health department needs to visit over the insects. Very unsaniitary.
Tons of flies on every table. We ate in and had to switch tables a few times. While we ate, about 10 flies bothered us the whole time. The food was well-prepared though.
Atmosphere: 1
Food: 5
Service: 3
Dawn Till Dusk Realty Dawn Pasowicz
Food was ok, service was awful, couldn't use the restroom without a key. It took 20 minutes to get our food.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sandwich
Sean Brown
They forced us to give our order at a kiosk and didn't make the food right. it took 15 minutes or so just to speak to someone since nobody attends the cash register.
Atmosphere: 1
Food: 1
Service: 1
Julia R.
Delicious food, excellent service and clean ambiance! French fries and filet o fish are my favorites
Eric Scarborough
Spam, eggs & rice w/Aloha Shoyu, the breakfast of Champions!
really long drive thru line, I had a long day and was looking for a snack. parked and ordered on the app for pickup inside so I could catch up on some texts while waiting. after 15 minutes I go to pick up my order to find that they aren’t actually open but allowed me to order counter pick up in the app. too late to cancel so I’m forced to wait in the drive thru line.
It is freezing cold in there
1. Had to go through drive through twice because they forgot to put the bacon on my sandwich. And then the second time they also forgot to put the bacon on the sandwich so I just gave up.2. The same day same time I got a Big Mac but when I opened it the thing only had one patty. THERES SUPOSE TO BE 2!!!!3. They forgot to put sauce on my sandwich that I had asked for 3 times.4. The older ladies are always rude.5. Burgers are always missing pickles ?this one makes me especially sad.6. Literally every time I go to this McDonalds "Ele’ele" there is always something wrong with my order EVERY SINGLE TIME.I just wish they would do it the right way the first time.
Food: 1
Ordered thru the app because when I don't they always end up putting cheese on my mcgriddle & I didn't have my card on me and did drive thru pick up. It was close to 1030 but nothing on the app said if you make it to the speaker past 1030 they won't be able to process your order. They would not honor my order bc they were already serving lunch. They ended up saying the could honor it but I had to pay by card. I explained that I had to pay thru the app and they refused. All this for 12.12 I said at this point it being your restaurants error if they could just have me pay for something that totals at the same price and give me the breakfast I ordered instead and they refused. This was the manager Roxanne she was completely unhelpful and had no customer service skills at all. I have dealt with another manager Florence in the past when my order was incorrect who was much more helpful and understanding that when the company is at fault the customer deserves leeway.And the 12.12 charge went to my card anyway so all of that was just to be unhelpful and give awful service.
Atmosphere: 1
Food: 3
Service: 1
Never open on time
Atmosphere: 1
Food: 3
Service: 1
Cashier is closed, while manager and staff stands around, waiting for you to use the kiosk… so forced to used the kiosk. Then forced to give a table number. We waited and waited for our order to arrive, only to find out that it had been sitting on the counter for a while. Ele’ele Mcdonalds has really bad service.
Service: 1
MAKE THE TARO AND HAUPIA PIE ONE EVERYDAY THING HOIIII I NO LIKE WHEN ITS LIMITED TIME. u stay playing with my heart chuz.
Das Essen blieb auf dem Ausgabetisch liegen, wahrend wir mit einer Tischnummer vergebens auf das Essen warteten. Kalte Pommes sind nicht wirklich toll. Warum bietet man Tischnummer an, wenn man es dann trotzdem nicht bringt??? Wie das wohl dort zugeht, wenn es mal viele Leute hätte? Die kleinen fliegenden Haustieren lassen wir mal weg. Empfehlungen: Meiden.
Atmosphere: 1
Food: 3
Service: 1
Gnats everywhere. No clean tables. Finally they have music. Understaffed.I could hardly enjoy my food trying to swat the gnats. Food was very good.I love the new sweet girls from Argentina. The health department needs to visit over the insects. Very unsaniitary.
Atmosphere: 1
Food: 5
Service: 3
Clean, efficient, prepared as ordered.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
Restaurantji Recommends
Tons of flies on every table. We ate in and had to switch tables a few times. While we ate, about 10 flies bothered us the whole time. The food was well-prepared though.
Atmosphere: 1
Food: 5
Service: 3
Food was ok, service was awful, couldn't use the restroom without a key. It took 20 minutes to get our food.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sandwich
They forced us to give our order at a kiosk and didn't make the food right. it took 15 minutes or so just to speak to someone since nobody attends the cash register.
Atmosphere: 1
Food: 1
Service: 1
Delicious food, excellent service and clean ambiance! French fries and filet o fish are my favorites
Spam, eggs & rice w/Aloha Shoyu, the breakfast of Champions!
Atmosphere: 3
Food: 4
Service: 3