I just dont understand d why so many times I've come here we have to use a QR code to check in and wait to be seated because it's full? There's over 6 open tables and we have to wait? Either they set a limit so they dont have to work too hard or.....I cant think of anything else. Im watching people literally leave because they have to wait 40 minutes with open tables available and the bar area still have seating. They have to do better.
Atmosphere: 1
Food: 5
Service: 5
Z D
Ordered 4 items from the menu. After waiting for a long time we received one and then 10 min later the second. After that we waited and waited. Finally stopped someone to find out what was going on as both tables on either side of us received a lot of food. She said it would be out, then the manager came out and told us they’re out of seafood!! We were not even offered the choice of ordering something else. At no time were we rude or impatient, just stupid for sitting there for so long. Terrible place!
Atmosphere: 1
Food: 1
Service: 1
Anilkumar Bonthu
Food is very delicious. Portion size is good . We tried many varieties.
Atmosphere: 4
Food: 4
Service: 4
Miyoko Em
Unsanitary. I was served a gross fingernail in my food. Very unpleasant experience.
Junior B
Great food but it all adds up.
Atmosphere: 5
Food: 5
Service: 4
elijah evangelista
Get your best sushi here
Atmosphere: 4
Food: 5
Service: 5
Ethan Collyer
We've always loved Genki Sushi, but I don't like the trend of portions getting smaller AND more expensive
Atmosphere: 4
Food: 3
Service: 5
Rebekah Hodgson
I used to like coming here but now you have to order through your cell phone and if you make a mistake they don’t handle it well. I ordered one roll on accident with seasame seeds I’m allergic so I told them immediately not to make it and they said it was fine. Not when the bill came though it was a big deal for the manager to take the roll off the bill even though I never received the item. The manager was rude to my mom who tried to help explain. I won’t be coming back or brining my family there.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roll
Tim Hoit
Very convenient phone app ordering, then the trolly shoots you your food. Neat!
Atmosphere: 5
Food: 5
Service: 5
Normajean keip (kuuipo)
Good food, nice variety of sushi dishes, priced right. Service is not worth mentioning. Atmosphere?... There is none.
I arrived at 4pm on Labor Day; it was very slow. A half-empty restaurant but we waited for 15 minutes to be seated. Ordered. My friend who had a samsung wasn't able to access the online phone menu (the only method to order). Then we waited for the food. 10 minutes pass. 20 minutes pass. We see some of our dishes zoom past us and to the table behind. 30 minutes pass. only one person got one dish by now. We press the "call for help" button. Wait for 5 minutes, nothing happens. Press it again -- nothing happens. A couple more dishes come and zoom past us to the table behind. they were our dishes, sent to the wrong table over and over. 40 minutes pass, we flag down one of the very busy waiters, he writes down the orders we still need to get and goes to the kitchen to submit them. 50 minutes pass, we finally get most of our dishes. 30 minutes after we pressed the "call for help" button, a woman comes to our table and asks, " How can I help you?" We are confused because we pressed that button 30 minutes ago. She leaves.
We finally leave, jaded and frustrated, stomachs barely full.
All I can say is, I'm glad I had a gift card. We all decided we would never go back to Genki Sushi again.
p.s. the waiter who helped us with our food was very kind—the Hawaiian guy whose name started with a K.
Atmosphere: 2
Food: 2
Service: 3
Andrew Hoang
I live in a state that is landlocked and gets better sushi quality than this place. Please don’t bother
I just dont understand d why so many times I've come here we have to use a QR code to check in and wait to be seated because it's full? There's over 6 open tables and we have to wait? Either they set a limit so they dont have to work too hard or.....I cant think of anything else. Im watching people literally leave because they have to wait 40 minutes with open tables available and the bar area still have seating. They have to do better.
Atmosphere: 1
Food: 5
Service: 5
Ordered 4 items from the menu. After waiting for a long time we received one and then 10 min later the second. After that we waited and waited. Finally stopped someone to find out what was going on as both tables on either side of us received a lot of food. She said it would be out, then the manager came out and told us they’re out of seafood!! We were not even offered the choice of ordering something else. At no time were we rude or impatient, just stupid for sitting there for so long. Terrible place!
Atmosphere: 1
Food: 1
Service: 1
Food is very delicious. Portion size is good . We tried many varieties.
Atmosphere: 4
Food: 4
Service: 4
Unsanitary. I was served a gross fingernail in my food. Very unpleasant experience.
Great food but it all adds up.
Atmosphere: 5
Food: 5
Service: 4
Get your best sushi here
Atmosphere: 4
Food: 5
Service: 5
We've always loved Genki Sushi, but I don't like the trend of portions getting smaller AND more expensive
Atmosphere: 4
Food: 3
Service: 5
I used to like coming here but now you have to order through your cell phone and if you make a mistake they don’t handle it well. I ordered one roll on accident with seasame seeds I’m allergic so I told them immediately not to make it and they said it was fine. Not when the bill came though it was a big deal for the manager to take the roll off the bill even though I never received the item. The manager was rude to my mom who tried to help explain. I won’t be coming back or brining my family there.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roll
Very convenient phone app ordering, then the trolly shoots you your food. Neat!
Atmosphere: 5
Food: 5
Service: 5
Good food, nice variety of sushi dishes, priced right. Service is not worth mentioning. Atmosphere?... There is none.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
Hurry up and get to Genki Sushi for a great time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Unagi Roll, Tuna, Miso Soup, Ika Nigiri, Soup, Stuffed Mushrooms, Roll
Love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Unagi Roll, Miso Soup
Very clean. Service was very courteous and welcoming. The food was to die for! 10/10 for sure!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seared Ahi, Avocado, Seafood, Miso Soup, Salmon Sashimi, Roll, Volcano Roll
I arrived at 4pm on Labor Day; it was very slow.
A half-empty restaurant but we waited for 15 minutes to be seated.
Ordered. My friend who had a samsung wasn't able to access the online phone menu (the only method to order).
Then we waited for the food. 10 minutes pass. 20 minutes pass. We see some of our dishes zoom past us and to the table behind. 30 minutes pass. only one person got one dish by now.
We press the "call for help" button. Wait for 5 minutes, nothing happens. Press it again -- nothing happens.
A couple more dishes come and zoom past us to the table behind. they were our dishes, sent to the wrong table over and over.
40 minutes pass, we flag down one of the very busy waiters, he writes down the orders we still need to get and goes to the kitchen to submit them.
50 minutes pass, we finally get most of our dishes.
30 minutes after we pressed the "call for help" button, a woman comes to our table and asks, " How can I help you?" We are confused because we pressed that button 30 minutes ago. She leaves.
We finally leave, jaded and frustrated, stomachs barely full.
All I can say is, I'm glad I had a gift card. We all decided we would never go back to Genki Sushi again.
p.s. the waiter who helped us with our food was very kind—the Hawaiian guy whose name started with a K.
Atmosphere: 2
Food: 2
Service: 3
I live in a state that is landlocked and gets better sushi quality than this place. Please don’t bother
Atmosphere: 1
Food: 1
Service: 1
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