Wow! Loved this! Beautiful atmosphere, excellent service and really delicious food!
Daniel Fuchs
Great restaurant with a very good menu. The atmosphere in the former bank rooms is very stylish and pleasant. We enjoyed the food very much
Atmosphere: 5
Food: 5
Service: 5
Amanda Christenson
Really nice food at decent price for what you get. We enjoyed the fresh seafood here for a nice dinner.
Kid-friendliness: Nice keiki menu, it is upscale but also we didn’t feel out of place as a family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seared Fresh Catch, Seafood Trio with Garlic Mashed Potatoes Green Beans
Neal ***
Wonderful meal in a beautiful setting.
Atmosphere: 5
Food: 5
Service: 5
Wrangell Parcell
Expensive, and disappointing, place was fancy ues but it is not a good place. Food is less than appealing and slow service took 40 min to order food. If you want a nice simple family dinner i don't recommend. Terrible place won't go again
Casey Kinney
Chicken picatta can't be beat...
Atmosphere: 5
Food: 5
Service: 5
Mark Lu
My recent visit to Jackie Rey’s was extremely disappointing. Near the end of my meal, I found a fly in my drink. The bartender dismissed it, simply replacing the glass. When I asked to speak to the manager, Char, she offered only to remove an $11 soup from our bill and said they’d refund the meal with a doctor’s note if I got sick. Shockingly, she even mentioned that flies in food or drinks are ‘very common’ here, especially at tables.
This experience was unsettling and felt dismissive of basic cleanliness and customer care. I hope Jackie Rey’s takes these concerns seriously for the sake of future guests.
Atmosphere: 1
Food: 1
Service: 1
Hedda Lyman
We dined here for a Happy Hour birthday celebration. This was a birthday dad's special request and Jackie Rey's hit all the marks! Our favorite items on the happy hour menu are Coconut Crusted Brie served with a pineapple relish and Crispy Pork Ribs. Their Angus cheeseburger is pretty basic, but hearty. Service and food are very consistent here and Happy Hour is definitely a good value.
Atmosphere: 5
Food: 5
Service: 5
Tina Baber
Just amazing!!, Always eexcellent service, food and drinks!
Atmosphere: 5
Food: 5
Service: 5
Deb Barnett
Great meal, service and vibe!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Trio with Garlic Mashed Potatoes Green Beans, Chantilly Cake with Vanilla Ice Cream
Been coming here for a while now. Love this local fave! Amazing staff and food. Hilo is lucky to have them!
Atmosphere: 5
Food: 5
Service: 5
Winfield Chan
Myra was so fantastic! She had lively conversations with the table and ensured all our questions were addressed and that we had a fun time.
I had the seafood trio, which was a work of art (each component of the trio - shrimp perfumed in coconut, crab cakes perfectly crispy, and fresh grilled shrimp that was not at all dry - paired well with the Thai coconut curry). The coconut brie and baby back ribs were so good for apps. I will definitely visit again if I ever return to Hilo.
Atmosphere: 5
Food: 5
Service: 5
Rémund
It's probably one of the best restaurants in Hilo. Great staff and great food. Variety is great and worth the happy hour.
Atmosphere: 5
Food: 5
Service: 5
Melissa Wheeler
Our favorite place on the island, bar none! Always delighted to see our favorite server Ayla and eat the BEST ribs and kaulua pork rolls!! Keep on rockin' Paul!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ahi Poke Tower, Kalua Pork Spring Rolls
Lenoard Nagata
I will forever be a Classy Pesto Boy for life!! Pesto has never let me down once!!!! I constantly keep giving Jackie Reys a 2nd chance.... Something just doesn't feel right in here... They always trying to get an extra nickel or dime out of me with their specials and add ons... Happy hour is a straight rip off, food and drink options are over priced, atmosphere is cringe because of employees... Id rather sit outside in the park with the homeless people eating KTA sushi then be in this place... They trying so hard to be something they'll never be.. Pure ghetto fab. Wake up
Wow! Loved this! Beautiful atmosphere, excellent service and really delicious food!
Great restaurant with a very good menu. The atmosphere in the former bank rooms is very stylish and pleasant. We enjoyed the food very much
Atmosphere: 5
Food: 5
Service: 5
Really nice food at decent price for what you get. We enjoyed the fresh seafood here for a nice dinner.
Kid-friendliness: Nice keiki menu, it is upscale but also we didn’t feel out of place as a family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seared Fresh Catch, Seafood Trio with Garlic Mashed Potatoes Green Beans
Wonderful meal in a beautiful setting.
Atmosphere: 5
Food: 5
Service: 5
Expensive, and disappointing, place was fancy ues but it is not a good place. Food is less than appealing and slow service took 40 min to order food. If you want a nice simple family dinner i don't recommend. Terrible place won't go again
Chicken picatta can't be beat...
Atmosphere: 5
Food: 5
Service: 5
My recent visit to Jackie Rey’s was extremely disappointing. Near the end of my meal, I found a fly in my drink. The bartender dismissed it, simply replacing the glass. When I asked to speak to the manager, Char, she offered only to remove an $11 soup from our bill and said they’d refund the meal with a doctor’s note if I got sick. Shockingly, she even mentioned that flies in food or drinks are ‘very common’ here, especially at tables.
This experience was unsettling and felt dismissive of basic cleanliness and customer care. I hope Jackie Rey’s takes these concerns seriously for the sake of future guests.
Atmosphere: 1
Food: 1
Service: 1
We dined here for a Happy Hour birthday celebration. This was a birthday dad's special request and Jackie Rey's hit all the marks! Our favorite items on the happy hour menu are Coconut Crusted Brie served with a pineapple relish and Crispy Pork Ribs. Their Angus cheeseburger is pretty basic, but hearty. Service and food are very consistent here and Happy Hour is definitely a good value.
Atmosphere: 5
Food: 5
Service: 5
Just amazing!!, Always eexcellent service, food and drinks!
Atmosphere: 5
Food: 5
Service: 5
Great meal, service and vibe!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Trio with Garlic Mashed Potatoes Green Beans, Chantilly Cake with Vanilla Ice Cream
Restaurantji Recommends
Been coming here for a while now. Love this local fave! Amazing staff and food. Hilo is lucky to have them!
Atmosphere: 5
Food: 5
Service: 5
Myra was so fantastic! She had lively conversations with the table and ensured all our questions were addressed and that we had a fun time.
I had the seafood trio, which was a work of art (each component of the trio - shrimp perfumed in coconut, crab cakes perfectly crispy, and fresh grilled shrimp that was not at all dry - paired well with the Thai coconut curry). The coconut brie and baby back ribs were so good for apps. I will definitely visit again if I ever return to Hilo.
Atmosphere: 5
Food: 5
Service: 5
It's probably one of the best restaurants in Hilo. Great staff and great food. Variety is great and worth the happy hour.
Atmosphere: 5
Food: 5
Service: 5
Our favorite place on the island, bar none! Always delighted to see our favorite server Ayla and eat the BEST ribs and kaulua pork rolls!! Keep on rockin' Paul!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ahi Poke Tower, Kalua Pork Spring Rolls
I will forever be a Classy Pesto Boy for life!! Pesto has never let me down once!!!! I constantly keep giving Jackie Reys a 2nd chance.... Something just doesn't feel right in here... They always trying to get an extra nickel or dime out of me with their specials and add ons... Happy hour is a straight rip off, food and drink options are over priced, atmosphere is cringe because of employees... Id rather sit outside in the park with the homeless people eating KTA sushi then be in this place... They trying so hard to be something they'll never be.. Pure ghetto fab. Wake up
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Surf & Turf
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