KFC
111 E Puainako St, Hilo
(808) 959-1886
Recent Reviews
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Long long time for waiting
Out of old habit I usually try KFC once when in US, hoping for some improvement (like old days). Unfortunatly KFC in US seems to be worse year by year.... Ordered a chickenbreast meal. Got something that looked like a sperrowbreast almost fried to death... On the good side... Pleanty of free space inside to sit down and enjoy the meal...
Atmosphere: 2
Food: 1
Service: 2
The chicken is good, but the pieces have shrunk in size. The meals are $15 plus per person. Not a cheap eatery for sure
Atmosphere: 4
Food: 3
Service: 4
Wonderful crew , good to see the cohesive team work
Atmosphere: 5
Food: 5
Service: 5
Chicken was fresh today. $10.00 for 8 pieces of legs and thighs on Tuesdays.
Atmosphere: 5
Food: 5
Service: 5
App needs to be fixed , good job by the cash register girl on fixing the order. Out of some sodas and no sweet and sour sauce
Atmosphere: 5
Food: 5
Service: 5
The service was very bad, they took long to take our order and we were sitting their for over and hour waiting for our food while other customers got their food first before us and very in neatly arranged in bag, the gravy was spilling. I’m very disappointed in this place and I don’t recommend going there
Atmosphere: 3
Food: 2
Service: 1
Horrible service person working the drive thru was rude as could be didnt even have chicken sandwichs which was the whole reason i went there ended up paying 18 dollars for a 3 piece of dry chicken what a RIP OFF go to safeway its cheaper and better
Atmosphere: 1
Food: 1
Service: 1
Haven’t been to a kfc in years so thought I’d drop in to see if it was as good as I remember. I paid 14 dollars and received the blandest piece of chicken I’ve ever tried. The fries were similarly unseasoned. Asked for pickles did not get any. Overall just take your money elsewhere plenty of good spots in
Atmosphere: 5
Food: 1
Service: 5
EDIT: yet again they screw up my order. Supposed to be a Nashville Hot Chicken loaded french fry bowl. It's got absolutely no sauce on it and no pickles.
I threw it right in the garbage.
Been here twice in the past 3 days and both times my order is wrong. Same cashier who doesn't really seem to care.
First order was large mash with gravy, small corn, and a side of gravy. Received mash with no gravy. I had wanted and paid for a side.
Today I order large mash no gravy and a small corn. He rings up a small mash with gravy and a small mac n cheese and I said that's wrong. Then he rings up a large mash with gravy and I said no gravy again. Then finally he rings up one with no gravy.
My fault for not seeing he rung up mac and cheese until I drove off. KFC has the worst mac and cheese in the fast food business I've ever had.
I'm done with this location.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Slow service for mobile order. Waited for 15 minutes after pick up time. Extra crispy was not extra crispy..
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Gravy
The cashier was doing her best but it takes very long to get your order through drive thru or at the counter because there is only one cashier handling both. Meanwhile there is 3 ppl in the back including the manager making the orders ready, while there is a line on both sides. The people who are preparing the bags put them on the side for the cashier to hand to the customers instead of handing it to customers themselves. I watched my bag just sitting there for over 10 minutes because the cashier was way too busy to help me and all this time the people in the back did not help her whatsoever and the poor lady at the window was waiting for a long time just to pay for her order, I understand that it's a different job duty and they'd probably have to change their gloves but when the wait times are over half an hour someone needs to step in to help... Like the manager perhaps.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Fried Chicken
The ordering was super smooth, got helped by a lovely lady into ordering a menu and a set of 6 chicken tenders. The surprise was when we got home and got 4 biscuit instead of the tenders. Dissapointed and hungry after spending 40$.
Food: 1
Service: 4
Best manager.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes & Gravy
QUICK in & out love my
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
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