KFC
111 E Puainako St, Hilo
(808) 959-1886
Recent Reviews
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Clean, friendly and good chicken
Atmosphere: 5
Food: 5
Service: 5
Tried placing an order on the app didn't go through correctly so I re-placed the order while waiting in the eating area. Out of coleslaw just seems like it's one of the 10 things on the menu you should stock it, kind of crazy to run out but whatever.
My issue was that whoever stacked all the food in the bag needs some basic common sense. Wet things go on the bottom, lighter things on top. By the time I got home the container of gravy was vertical and went right through the paper bag. Mess on everything, all the other containers, to go bag was trashed, gravy and sauce packets all over my passenger side floorboard. Quite easily the worst KFC I've ever been to. If it's not packaging, it's not seasoned correctly, or national deals don't apply, at least the staff figured out how to time the food better so you're not waiting forever for your food. Still, somethings always wrong when I order here.
Atmosphere: 4
Food: 2
Service: 1
No pot pies
No biscuits
Service is real slow
No gifts cards
Atmosphere: 4
Food: 1
Service: 1
Love their chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac \u0026 Cheese, Mashed Potatoes \u0026 Gravy, Fan Favorites Box
I doubt that I will be able to add a photo, but I got the three-piece chicken tender meal, and the pieces of chicken were unbelievably tiny. 2 inches in length for one and the other two were 2 1/2 inches long that’s it. I didn’t realize you also have to ask for butter and honey for your biscuit because they don’t include that anymore either Along with the little hand wipe. The sweet little girl taking my order was very nice, but lacked any personality whatsoever. She didn’t seem to understand when I asked for extra ice in my drink, and didn’t give me my change for quite a long while because she had to stop and change the tape in the machine. All the wild the drawer was open, but figuring out how much she owed me was a difficult task.
Atmosphere: 3
Food: 4
Service: 3
Food was worse than one from any other KFC stores, but the attitude of servers were great!
Atmosphere: 3
Food: 2
Service: 5
Really awesome service. Guy at the counter was extra kind and thoughtful.
Atmosphere: 3
Food: 3
Service: 5
Way too much salt! Service good at drive through.
Food: 3
Service: 5
Long long time for waiting
Out of old habit I usually try KFC once when in US, hoping for some improvement (like old days). Unfortunatly KFC in US seems to be worse year by year.... Ordered a chickenbreast meal. Got something that looked like a sperrowbreast almost fried to death... On the good side... Pleanty of free space inside to sit down and enjoy the meal...
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
The chicken is good, but the pieces have shrunk in size. The meals are $15 plus per person. Not a cheap eatery for sure
Atmosphere: 4
Food: 3
Service: 4
Wonderful crew , good to see the cohesive team work
Atmosphere: 5
Food: 5
Service: 5
Chicken was fresh today. $10.00 for 8 pieces of legs and thighs on Tuesdays.
Atmosphere: 5
Food: 5
Service: 5
App needs to be fixed , good job by the cash register girl on fixing the order. Out of some sodas and no sweet and sour sauce
Atmosphere: 5
Food: 5
Service: 5
The service was very bad, they took long to take our order and we were sitting their for over and hour waiting for our food while other customers got their food first before us and very in neatly arranged in bag, the gravy was spilling. I’m very disappointed in this place and I don’t recommend going there
Atmosphere: 3
Food: 2
Service: 1
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