This McD’s location is always good food, fast service, and a clean atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Holly Taylor
Bathroom was clean. Just went in to change clothes.
Rainbow Warrior
I bought my Uber driver a breakfast English mcmuffin
Atmosphere: 5
Food: 5
Service: 5
Zachary Miller
Got meal wrong every time. Refused to make it once. Multiple refunds from mcdonalds. Just keep driving
Atmosphere: 1
Food: 2
Service: 1
Kysharose Hoohuli
rude and disrespectful drive thru speaker
Atmosphere: 1
Food: 1
Service: 1
Ferdinand F
Took 30min to get 2xfries and a cheeseburger
Atmosphere: 2
Food: 5
Service: 1
greg dave
To be candid, I'd pretty much stopped going to McDonald's because the food wasn't that great. This time was very different. I arrived to this location with no trash to be found in the parking lot. I was greeted at the door with a smile and asked if I needed any help. I ordered via the kiosk, but couldn't recall how to use my code and someone jumped right in to help. The food was ready in about 3 minutes and the order was correct even with my special requests. The dining room was very clean and the temporary out of service signs were gone from the soda fountain. I watched as staff looked under tables and swept the crumbs from prior guests as they left. No one said anything to them, they just did it. I must say, I am impressed. I'm sure I'll be more willing to take the kids the next time they ask.
Kudos to the manager and staff.
Atmosphere: 5
Food: 5
Service: 5
Debra “Red” Banes
Sat in line for 30 minutes to pick up our pre- paid order! Build a separate window for pre-orders or tell customers there is a long wait and we should go inside to pick up food. We were on vacation and on a ship that we had to get back to at set time. We had to run to see the waterfall and raced back to car!
Took 20 minutes to get a soda and fries mobile order
Atmosphere: 4
Food: 4
Service: 1
Sophia Qiu
Big and clean, very quick for pickup orders. Went there everyday for three days when I was in Hilo. The cone was huge haha thanks! I loved the taro pie too, have to give it a try! It’s only in Hawaii
Atmosphere: 4
Food: 4
Service: 4
michael Williams
Absolute worst cup of coffee on the island! Brewed with lava rocks from the waste water treatment facility!
Noone Nowhere
They get my order wrong nearly every time I go. They don't even refund you, instead making you drive all the way back to get the food that you paid for, which they'll probably mess up again. Don't even bother unless you're willing to sift through your bag in the drive thru to make sure they didn't miss anything.
Happy meal and ice cream the best
Good reliable McDonalds food.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries
This McD’s location is always good food, fast service, and a clean atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Bathroom was clean. Just went in to change clothes.
I bought my Uber driver a breakfast English mcmuffin
Atmosphere: 5
Food: 5
Service: 5
Got meal wrong every time. Refused to make it once. Multiple refunds from mcdonalds. Just keep driving
Atmosphere: 1
Food: 2
Service: 1
rude and disrespectful drive thru speaker
Atmosphere: 1
Food: 1
Service: 1
Took 30min to get 2xfries and a cheeseburger
Atmosphere: 2
Food: 5
Service: 1
To be candid, I'd pretty much stopped going to McDonald's because the food wasn't that great. This time was very different. I arrived to this location with no trash to be found in the parking lot. I was greeted at the door with a smile and asked if I needed any help. I ordered via the kiosk, but couldn't recall how to use my code and someone jumped right in to help. The food was ready in about 3 minutes and the order was correct even with my special requests. The dining room was very clean and the temporary out of service signs were gone from the soda fountain. I watched as staff looked under tables and swept the crumbs from prior guests as they left. No one said anything to them, they just did it. I must say, I am impressed. I'm sure I'll be more willing to take the kids the next time they ask.
Kudos to the manager and staff.
Atmosphere: 5
Food: 5
Service: 5
Sat in line for 30 minutes to pick up our pre- paid order! Build a separate window for pre-orders or tell customers there is a long wait and we should go inside to pick up food. We were on vacation and on a ship that we had to get back to at set time. We had to run to see the waterfall and raced back to car!
Food: 5
Restaurantji Recommends
Took 20 minutes to get a soda and fries mobile order
Atmosphere: 4
Food: 4
Service: 1
Big and clean, very quick for pickup orders. Went there everyday for three days when I was in Hilo. The cone was huge haha thanks! I loved the taro pie too, have to give it a try! It’s only in Hawaii
Atmosphere: 4
Food: 4
Service: 4
Absolute worst cup of coffee on the island! Brewed with lava rocks from the waste water treatment facility!
They get my order wrong nearly every time I go. They don't even refund you, instead making you drive all the way back to get the food that you paid for, which they'll probably mess up again. Don't even bother unless you're willing to sift through your bag in the drive thru to make sure they didn't miss anything.
I'm diabetic the nuggets are my best option.
Atmosphere: 3
Food: 4
Service: 5
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