New China Restaurant

510 Kilauea Ave, Hilo
(808) 961-5677

Recent Reviews

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Edward

I ordered 2 orders to go, one shrimp and one Korean Chicken. I made it very clear that I didn't want crispy chicken. When I got home with my orders, the Korean Chicken was crispy chicken in sauce. I called the girl back, and she said that's how Korean Chicken looks. I've eaten in dozens of Korean Chicken restaurants across Hawaii and the Korean Chicken never looks like this. Korean Chicken is filet of chicken grill with no batter. I asked if I could exchange it for something other than chicken, the rude girl refused. She left me on the phone for a loooong time while she asked the manager. Girl was carrying her baby the entire time I was there. Place felt more like daycare than Chinese restaurant. The manager is probably her husband or brother, because what business let's you carry around your baby while at work. They refused to let me exchange my food for something else, and it's $20 a plate. So I paid $20 for a plate of white rice, and crispy battered chicken that I won't eat. I've driven by this Chinese restaurant my times and the lights are off, and no cars in the parking lot, but the sign shows open. The place looks out of business to me, so today I stopped, because my Korean girlfriend wanted Korean Chicken. I tried explaining that I used to live in Oahu and have eaten at a dozen Korean restaurants, and never seen Korean Chicken looking like this, but before I could finish, the rude girl hung up the phone in my face. Now I understand why I rarely see cars in the parking lot. First and last time I ever visit this establishment - complete waste of my time and money.

Atmosphere: 1

Food: 1

Service: 1

Cynthia Woolverton

Love the buffet option. Food is really good and at a reasonable price. I sometimes use a walker and the server always offers to help. I appreciate that.

Atmosphere: 4

Food: 4

Service: 5

Jewels

Items are charged at a higher price than stated on the menu on website. For example items I ordered should have came to $30, she charged me $41.

Will

Food is decent quality and reasonable for the price point.

Whenever I've ordered something off the menu it has been made fresh. The steamer table is like most places, a mixed bag depending on when they made something. Use your eyes folks.

As for the reviewers like Jay Cee who complain about being able to get a dish with twice the amount in New York for the same price...you're not in NY so what about it?

Kelly Riddle

Fried rice tasted sour like spoiled ingredients. The Mongolian Beef was like nothing I've ever had before. More of a Mongolian soup. The meat wasn't very good or prepped correctly.

Darren Kepilino

This place sucks food is plane no flavor and it cold rice was hard noddles half cooked

Laura

This is our first time here and the food is awesome. Everything was fresh and hot. Lots of choices. Clean sitting area.

Pan Parrot

Scam .... waitress swiped my card 3 times ... owners took like one week to fix the triple charge.

Atmosphere: 2

Food: 2

Service: 2

Sally Gaces

I love the ambiance and the food. It’s worth the money I paid for our lunch buffet ??

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Sweet and Sour Chicken, Crispy Chicken, Beef Broccoli with Cake Noodles

Shirley Souza

Luv their food & people who work there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Combination of Fried Chicken and Shrimp with Rice

Timothy Shintani

Came to pick up wor ton soup for my friend that is sick the menu online says 12 dollars I just got charge over 20! Anyways it’s for a friend. This place is expensive. Nice place. But expensive.

Atmosphere: 3

Food: 3

Service: 3

L B

Good food, friendly staff.

Atmosphere: 4

Food: 5

Service: 4

Jay Cee

Overpriced small portions. I paid $20 not including tip for that little dish. Great dish as far as that went especially for a place such as the Big Island, but realistically I could get the Roast Port Chow Fun dish in Flushing Queens, NY and it would be at least double the portion for the price of $10.99

Atmosphere: 2

Food: 5

Service: 5

K Chong

I wanted to give no stars. Super poor service, owners had lots of attitude, and food was pretty terrible. Getting an upset stomach thinking about it. No stars for me.

Ben Goodale

Saimin very tasty. Wonton appetizer also recommended. Tasty tasty and good prices.

Atmosphere: 5

Food: 5

Service: 5

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