Papa'a Palaoa Bakery

187 Kilauea Ave, Hilo
(808) 935-5700

Recent Reviews

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Teresa Merkelbach

Delicious fresh breads and treats! Everything smelled and tasted delicious. Organic and fresh, definitely worth a stop. We got an apple muffin(Monday treat) and the best biscuits of my life. She even gave us some day old scones for free and my toddler golfed them down.

Richard Wehmeyer

Wanted to grab a cinnamon roll but on that Saturday afternoon they were already sold out. Small bakery with no place to sit, only take out. A customer in front of me recommend the lilikoi pie which I ended up ordering for ~6$ The staff was friendly but somehow also kind of absent. Cake was good but super sweet. You could share a piece or have the other half later imo.

Vegetarian options: Many many options

Atmosphere: 4

Food: 4

Service: 4

K Pahl-Duffy

Fantastic quality, fantastic portions, fantastic service.
I didn't realise they have different options on different days (I believe scones are only Wednesdays and Saturdays for example), so I'm kicking myself that I waited till my last day to visit!

Atmosphere: 3

Food: 5

Service: 5

Stacie

Stumbled on this place while searching for a nearby and small dessert for a birthday celebration. Thankfully Papa'a had some delicious pie—slices and whole pies. Got the lilikoi and a coconut cream slice and both were delicious. Will be back to try more things!

Atmosphere: 4

Food: 5

Service: 5

Barry Sullivan

Tiny bakery.... Excellent baked goods !
Staff friendly, helpful and knowledgeable.
Terrific cinnamon rolls... Maybe the largest ones I've ever seen!
Scones both sweet and savory are terrific.
Definitely stop here.

Atmosphere: 5

Food: 5

Service: 5

Ger Ard

Good bakery.

Atmosphere: 5

Food: 5

Service: 5

Gary Brazel

Exceptional bakery. We got a pumpkin spice muffin, mint chocolate chip cookies and a whole wheat cranberry walnut bread. All were excellent.
You can see them preparing the items to be baked.

Atmosphere: 4

Food: 5

Service: 5

Andronikos Skiadopoulos

A completely unacceptable service and impolite personnel!!!!
They overcharged me for the items purchased.
After I called them to describe the overcharging situation, they were not willing to help, while most of the employees were completely impolite, and even sarcastic. They were promising to resolve the issue but kept on neglecting my request for a partial refund. The second time I called them, an employee closed the phone on my face, which is UNACCEPTABLE. Finally the manager called me (after a week of the incidence) and rather than apologising for the unacceptable treatment I had, they were saying they have a small business and this usually doesnt happen (which I don’t care about). They promised me to send me a refund at my home in cash, but after a month of waiting this never happened, so they were basically not saying the truth and not willing to help, just wasting my time.

I am completely disappointed by their unprofessional behaviour and I would never ever go back again at this place, neither do I recommend it.

Atmosphere: 1

Food: 1

Service: 1

Levi

Stopped in just after lunch as we saw they were still open. Definitely a hole in the wall and is easy to miss. John was super welcoming and friendly. The muffins we got were so good; and we look forward to trying the bagels he recommended as well! I highly recommend checking out this little bakery.

Food: 5

Service: 5

Paul Brandt

Sold us old cookies. They were stale, not very tasty, and definitely not fresh. We bought them on 7/25 and the sticker said 7/21.

Atmosphere: 3

Food: 1

Service: 4

Derrick Ah Sing

Clean, friendly and good fair prices ?

Atmosphere: 4

Food: 5

Service: 5

Carlos Borges

Cinnamon buns were stale, dry, and cold! He didn’t even offer to warm them up for us. I was very hopeful after the good reviews, but sadly disappointed. Maybe I’ll have better luck.

Atmosphere: 3

Food: 3

Service: 3

Ramona Bucher

Wir hatten einen Cardamom Coffee Muffin und eine Zimtschnecke. Die Zimtschnecke war wirklich ein Traum! Super saftig, sehr viel Zimt und sehr groß! Auf ein Frosting hatten wir verzichtet. Der Muffin war auch lecker, hat mir aber zu wenig nach Kaffee geschmeckt und es waren Schokoladenstückchen drin, was ich nicht wusste. ? Insgesamt sehr zu empfehlen!

Atmosphere: 5

Food: 5

Service: 5

インナー女神覚醒コーチ・くろきなおこ

The cinnamon rolls! ? the shop doesn’t look too inviting from outside, but they have some gooey yummy doughy yumminess you gotta try!

Atmosphere: 4

Food: 5

Service: 5

グローバライズ・コンサルタント黒木佑実

The cinnamon rolls! ? the shop doesn’t look too inviting from outside, but they have some gooey yummy doughy yumminess you gotta try!

Atmosphere: 4

Food: 5

Service: 5

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