Poly Feng Yuan
81 W Kawailani St, Hilo
(808) 959-3766
Recent Reviews
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This place is amazing. The food is authentic and made fast. The staff is warm and welcoming. I have dined in before, but this time I was there for my take out order and I was offered a seat and water while I waited. The restaurant is clean, quiet, and comfortable. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Egg Roll, Beef Broccoli Combination Plate, Falafel, Beef Chow Fun, Crispy Roast Duck 烤鸭, Steam Shrimp with Garlic Sauce, With Fried Rice
The buffet presentation was okay, but it was offsetting to see a strand of long hair in the pasta. Staff should monitor the food more frequently.
The food is a fair 3.5, and I enjoyed the flavor.
Atmosphere: 1
Food: 4
Service: 3
Unless you order a plate (choice of about 7 dishes) everything on the menu is a la cart. The two dinners we ordered, Cantonese Shrimp with a sweet and sour sauce and salt and pepper chicken wings were flavorless. Both were fried very crispy but not enough spice to make it worthwhile. The veggies with the shrimp were almost raw (green pepper, carrots, and onion). I had to add two passings of soy sauce to my chicken wings to add SOME flavor. Sad. There is no atmosphere, just tables and chairs; no music. The picture on the wall by our table was dripping with something brown on the glass--made it hard to see the beautiful artwork underneath. The saving grace was our waitress, Mary Lou, who recognized my neighbor from her other job at Panda Express. She was timely, pleasant, and conscientious. I guess you get what you pay for. But you would think for $18-19 a dish (a la cart--we didn't order white rice; fried rice or noodles were not options), it would have SOME flavor. Don't bother going--I wouldn't have even given it one star but couldn't post my disappointment without it. Plus, it was a Saturday night and the place was empty except for a birthday party in the back of the restaurant. No handicapped parking and not wheelchair accessible. Don't know until you try, right?
Atmosphere: 1
Food: 1
Service: 4
Not many Chinese buffets (that we’ve found) on the island. We went in about 12:30, wasn’t busy at all. Nice selection of fresh food. Staff was super friendly. Definitely a saved spot!
Atmosphere: 5
Food: 5
Service: 5
stopped by this Chinese restaurant on a whim and was really glad I did! I ordered the sesame balls and the house special fried rice — both were delicious. The sesame balls were perfectly crispy on the outside and soft inside, and the fried rice was packed with different proteins and fresh veggies. Super flavorful and the portions was nice!✨
The two ladies working there, Miss Lin and Miss Li, were so friendly and sweet. We chatted a bit while I waited, and they even gave me a few mini zongzi to try — also really tasty! Great food, great service, and such a warm vibe. Definitely coming back.🥰
Atmosphere: 5
Food: 5
Service: 5
Love The Buffet
Atmosphere: 5
Food: 5
Service: 5
We’re from LA and had lunch at 12:30 pm on a Thursday and it’s our first time dining in this restaurant. My husband and I aren’t too crazy with their selections . We know they open at 10AM but looking at the entrees , they’ve been seating out for sometime and doesn’t look fresh . The fried shrimp was good and that’s all we loved at this place! The food were not warm enough too .
Not much dessert offered - only have fried bean sesame balls .
The place was clean I would say 😊
Atmosphere: 3
Food: 2
Service: 4
My family, friends and I love eating at Poly Feng Yuan. I love the owner Lynn and her staff. Mary Lou, Lijuan, Allyza, Vincy, Arvia & Shelia are fabulous waitresses and kitchen help. These women are just part of the crew of this fabulous restaurant. I have asked Lynn if I could have her clam shells to create some awesome products. Here are just some of the products I have created: earrings, pendants, butterfly magnets, angel ornaments and pins. If you haven’t gone to eat here as yet, please give them a try and tell them that Dwyna Potter sent you👍🏽🥰
Atmosphere: 5
Food: 5
Service: 5
Nice selection. Very friendly staff
Atmosphere: 4
Food: 4
Service: 4
Good food
Recommended dishes: Sauce
Restaurantji Recommends
Good Buffet. Friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Buffett is wonderful.
Best is you get there at noon or close to it, because they are busy, and are constantly bringing out more food, so there are lots of fresh dishes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Broccoli Combination Plate, With Fried Rice
I was so excited to hear about an all you can eat Chinese buffet, and we were not disappointed , exceeded our expectations. The server Mary Lou was wonderful. We really enjoyed chatting with her and enjoying her superior serving, we were so well tended to. My water was never empty, plates cleared right away. The food was delicious!! They had lots of vegetable options, green salad, and Mac salad, many meat options, including whole shrimp , clams in a rich broth, fried fish, chicken cooked many ways, beef, dumplings, french fries, onion rings & more my hubby & I were in heaven. We have different preferences of food & this buffet allowed me to go heavy on the vegetables & him heavy on the meats. The egg Foo young looked perfectly executed. Delicious sesame balls for dessert. Everything was handmade & very fresh. Grilled and fried options. You get served hot tea, right when you sit down, what a treat! The AC is nice & cool. The kitchen is brand new due to a fire in the past and they just recently opened again after 16 months being closed for renovations and the kitchen and restaurant and bathrooms are sparkling clean! There’s a big opening where you can see in the kitchen where they’re making up these fresh meals & cleaning everything very well. I’m so glad I can support a family owned business. I hope others continue to come so they can stay offering this, all you can eat buffets are very rare after Covid & especially on the islands because of the risk of loss profits. I’m grateful they are willing to take the chance in this struggling economy of high cost of food and overhead. The menu has a lot of great options that you can order off of instead also, definitely able to find, Vegan , vegetarian , gluten-free, dairy free options, nut free, seafood free options. We can always get steamed white rice and steam vegetables as an idea too for some people that have very specific sensitivities. I think this is a great stop over for tourists bc it’s very affordable at just $20.99 each & less for children & free under certain age, off the main highway, can satisfy different food preferences & can chow down w/o a huge bill. Great location for going & coming from other attractions like volcano national park & Kona trip for tourism. Mahalo to this establishment from a satisfied couple from Volcano. See you again soon & will be bring friends!
Atmosphere: 5
Food: 5
Service: 5
If you are looking for great and authentic Chinese food steer clear of this place. We wanted Chinese food while in Hilo and started searching online. This place was 4.5 stars and was open at 3:00pm so we headed over. The place looked decent from the outside but when we got inside I started feeling like we walked into the wrong place. There was hardly any decor and there were large empty tables scattered around a large spartan room. There were two tables with people which appeared to be family members. The menus were limited compared to every other Chinese restaurant I had patronized. We picked a couple of appetizers and two entrees. When I asked if they had egg drop soup… a staple in every Chinese restaurant, I was told they didn’t have that. The waitress had a hard time getting our order straight. Incidentally, there was a buffet that ended about the time we walked in. I ordered egg rolls which I am 100% certain came off the buffet and were thrown back into the deep fryer and sold to me at full price. They were over cooked and compared to my wife’s sping rolls were much darker in color. I also got General Tao’s chicken. It must have also been on the buffet and was reheated and served as fresh. They were over General Tso’s chicken was just the breaded chicken with sauce. No broccoli, no scallions as shown in the picture on the menu and as served in most every Chinese Restaurants. My wife’s food came out about 15 - 20 minutes after mine (because it wasn’t on the buffet). The food was mediocre at best and get this… ready? We were not served rice with our entree. WTF? At the end the $20-$30 per person price on the website turned out to be around $40 per person before tip. This place is expensive and awful. You are better off at Panda Express.
Atmosphere: 1
Food: 1
Service: 1
Great Chinese food. Got to try the cake noodles. Everything is clean.
Recommended dishes: Stuffed Egg Plant
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