Starbucks
111 E Puainako St, Hilo
(808) 959-2492
Recent Reviews
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Absolutely favorite Starbucks on the Big Island, and that is mainly because the workers 👷!! Because I'm always ordering online, they basically see me like a few times a week so when I go in to pick up my usual (* A VENTI CARAMEL RIBBON CRUNCH, EXTRA EVERYTHING WITH A DOUBLE SHOT*) they are already greeting me with my name. They already know which one is mine and if I'm being honest makes me feel like I'm V.I.P. LOLLL! Also they are super fast literally my order was done in 2 mins can you believe that. COFFEE IS MY ADDICTION AND I LOVE IT!!
Atmosphere: 5
Food: 5
Service: 5
If your going to a Starbucks in hilo. Don't go to the downtown one, no seating anymore. This is the one to visit.
Atmosphere: 5
Food: 5
Service: 5
Starbucks Hawaii! What a great combination in the morning. Got my usual grande latte but it just seems especially wonderful this morning.
Atmosphere: 5
Food: 5
Service: 5
This location is incredibly irresponsible and unreliable. They consistently just close unannounced, leaving you to drive thru traffic to watch their staff inside doing nothing with a sorry closed sign posted. Zero trust building or concern for their customers and brand
Atmosphere: 1
Food: 1
Service: 1
They heated my brownie without asking, there are no outlets to plug in computers or devices to get my work done, and there is only one bathroom stall. They also only set breakfast food; no protein platters or sandwiches. If you are looking for a Starbucks experience, this isn't it
Atmosphere: 1
Food: 1
Service: 1
Impressive ❤️??
Atmosphere: 5
Food: 5
Service: 5
Today, Saturday, among starbuck, this is Macys, an unpleasant guy. I heard that he was speaking badly of us Latinos with a bitter face, and he makes me unfriendly. k have poor quality people
Atmosphere: 1
Food: 5
Service: 1
Please calibrate the machines more often. The espresso pulls are terrible.
Atmosphere: 3
Food: 1
Service: 4
Sorry but No bathroom Starbucks are always downer, no matter what.
Homeless every time we go in, hang out there drinking water and staring at you. Last time the staff totally forgot our food order. Blamed the printer. We told them multiple times our order. They kept forgetting food and items like 3 times. Very slow. The chairs are ridiculously loud and need soft pads on the bottom. Just not a good quiet choice for a coffee shop to go when you just want to study and relax in peace With a breakfast Sammie n coffee. Only shop in town I could find with WiFi however. Ugh
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Nice people sometimes slow
Atmosphere: 5
Food: 4
Service: 4
It seems like it’s a huge problem for Starbucks to supply dark roast to the this store.
It's a Starbucks. They are all the same
Atmosphere: 3
Food: 3
Service: 5
Nice people sometimes slow
Atmosphere: 5
Food: 4
Service: 4
Regular starbucks with friendly fast service.
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