Starbucks

381 Makaala St, Hilo
(808) 920-8870

Recent Reviews

Sort by
Maria Claudia Riley

Was so dissatisfied/dissapointed with my orders today :( first of all the cashier said she could not scan my Starbucks app (to get da stars added to what I have already) due to this location-Starbucks inside Safeway) is not a corporate? I’m assuming this is own by an individual? And I was not able to use my free drink reward :( in addition my Chai Tea Latte was made wrong so much chai spice! :( and the other 2 drinks taste different as well :( per my kids. I have been drinking my CTL for over 30yrs and today was not so rightfully made :( NEVER GOING BACK TO THIS LOCATION AGAIN EVER!!

joyce santo

Always love Starbucks. There are at least four in Hilo, one in Safeway and one in Target and another in the mall parking lot. And the last one in the middle of town.

Atmosphere: 5

Food: 5

Service: 5

Darlene Ritchey

Supposed to close at 8pm but was locked up tight at 7:40 pm on 3/13/2024

Atmosphere: 1

Food: 1

Service: 1

Snigdha Agarwal

Okayish latte and okayish banana bread.

Crystal Richardson

I'd like to recognize one of the workers France Vivien for being so polite and for working with us when our favorite drinks were out. She was by far the nicest Starbucks worker I've met. We enjoyed the drinks she recommended and her smiles made our day!

Atmosphere: 5

Food: 5

Service: 5

Paulette Faumuina

They should accept E.B.T for their cold

Atmosphere: 5

Food: 1

Service: 1

Joseph Kamelamela

Relaxing, safe coffee environment where I continue to meet friends and family there.

Atmosphere: 5

Food: 5

Service: 5

hoopla lala

Worst frap

Food: 1

Leese H

Friendly

Richard A Lee

7.50 for a hot chocolate but otherwise pleasant. Glad they have indoor seating again

Atmosphere: 5

Food: 3

Service: 5

Phrog Lord

I'm not giving any starbucks more than the stars and i want to kind of apologize to the staff for that. But Starbucks in general is neither the best nor the most affordable coffee anywhere. This is especially true in Hawaii.To any visitors, go to any local coffee farm to taste real coffee! You are literally an hour drive from Kona. THE Kona known for the best coffees on the planet.That being said I totally had an iced latte and it was super convenient and a completely mid experience. The staff was great, service was fast, and it tasted exactly the same as the Starbucks in every other state or airport or Safeway I've ever walked into before so at least you know what to expect and there is something to be said for consistency I suppose.But shame on both of us for not patronizing a local establishment just because this place is on the corner. I'm satisfied, but I'm also ashamed.I'm messin' with you, it's just a Starbucks, no one here gonna judge you for it. ? But you really should check out a local farm and stop wasting time reading reviews about Starbucks...Aloha ya'll!

Atmosphere: 1

Food: 3

Service: 5

Mr. Richard Arthur Lee IV BSc

7.50 for a hot chocolate but otherwise pleasant. Glad they have indoor seating

Atmosphere: 5

Food: 3

Service: 5

Crystal Kekaualua

I'd like to recognize one of the workers France Vivien for being so polite and for working with us when our favorite drinks were out. She was by far the nicest Starbucks worker I've met. We enjoyed the drinks she recommended and her smiles made our day!

Atmosphere: 5

Food: 5

Service: 5

Michelle Porter

So disappointed! Paid $6.44 for a cappuccino with a shot of raspberry. Can't really taste the coffee or the raspberry. This happened at the Starbucks across the street too! I guess they are watering the coffee down corporate wide. For $5.75 I get a bigger raspberry cuppucino at Just Crusin that is flavorful and is a strong brew. Sorry Starbucks, never wasting money on your inferior coffee again!

Tina Brown

Great service

Loading...