Baskin-Robbins
930 Valkenburgh St, Honolulu
(808) 421-0888
Recent Reviews
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I just wanted to give a shout out to the manager JB; I came in to order 2 quarts and one of them looked like the wrong flavor. I called and explained what happened and she made a new quart for me of the flavor I ordered. Her telephone service and in person service was excellent. This is how every establishment should be for customer service! Thank you again, JB!
Atmosphere: 4
Food: 5
Service: 5
I love this place, they’re so friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie Dough Sundae, Very Berry Strawberry, Chocolate Chip Cookie Dough
You need to hire someone who is friendly and has good customer service. Someone who loves what they are doing 🤙🏼
This is our usual go-to for late-night ice cream. Tonight, my family and I were treated poorly by the two young ladies working. From the moment we walked in, to ordering and paying, their attitude was terrible as if we were interrupting their night. One young lady, who served my son, made an irritated facial expression at him and didn’t realize I witnessed it. And during checkout, one girl huffed and puffed as more customers continued to walk in. If it’s an issue no one is forcing you to work there. Disappointed and frustrated that this was the treatment and customer service we received. May not go back for a lil while or possibly drive to the other location to avoid this location. Do better
Atmosphere: 2
Food: 3
Service: 1
They have a wide variety of ice cream flavors. No inside seating. Employees are helpful.
Atmosphere: 4
Food: 4
Service: 4
They have a wide variety of ice cream flavors. No inside seating. Employees are helpful.
Atmosphere: 4
Food: 4
Service: 4
You need to hire someone who is friendly and has good customer service. Someone who loves what they are doing ??
Great ice cream & friendly staff! ❤️ ?
Wanted something super sweet and ice creamy and cold one night. Didn't want to go in and wait forever for them to make my blended mocha blast so I called it in and they made it! Took my doggo with me to pick it up and they gave her a pupcup!!
If it hits 10pm when your in the shop and they didn't get to you they will kick you out, no empathy for customers at all. Terrible management letting a line build up outside and have people wait for nothing as well.
Restaurantji Recommends
Did an awesome cake for my birthday!
If it hits 10pm when your in the shop and they didn't get to you they will kick you out, no empathy for customers at all. Terrible management letting a line build up outside and have people wait for nothing as well.
Consistently rude to locals, until they stop hiring these adhd kids running the place it's probably best to avoid this location.
Very friendly and fast service
Busy but quick and pleasant employees
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