The Cheesecake Factory
2301 Kalākaua Ave, Honolulu
(808) 924-5001
Recent Reviews
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The wait wasn't as bad as expected, and the service was amazing. Food was 10/10, definitely recommend!
We arrived at 8pm and had a 1 hour wait for a table which we were more than happy to do. Unfortunately our waiter was rushed off her feet and didn't give much at all. She forgot a drink order, never offered to refill drinks and we couldn't find her to finalise the bill. In the end we had to chase down another staff member who printed off our cheque. It makes me question why we should even tip when she didn't do anything 🤔 Food was excellent though. Prices ridiculously high.
Our experience here was extremely disappointing. Me and my friends decided to welcome our friend back to hawaii. This type of service is not something we want to celebrate with our friend! We were seated in a table with poor air flow and politely asked to the next bigger table with better ventilation, the manager looked visibly annoyed and made us feel like we were an inconvenience. We understand that this place is very busy but we cant stand the heat on that table. Our server Ema barely checked on us the entire time! No refills, no follow ups, and I even asked for a water with lemon that never came. The worse part was we clearly asked to split the $53 cash and the rest is going towards my card, but she charged the full amount in my card and kept the cash as her tips is not okay! We already waiting long enough for our server to check up on us to ask her for at least water or napkins. It was a very tiring night we are in a rush in our uber and i didn’t even realize until the next day that she charged my card for the whole amount.
Our to-go order took 50 minutes today. We thought it would be quicker as travelling with 2 infants, but alas, our table was ready before our take out was. Waiters had an extesential crisis. Avoid if travelling with kids. It's a joke
As always, the Cheesecake Factory delivered! We thoroughly enjoyed our desserts.
Excellent food and service
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Loco Moco, Nachos Supreme, Steak, Salad
We got Jesi as our waitress, and she was so great! Cheesecake was excellent, but it is very sweet if you're not used to it. Cheeseburger was excellent as well.
Atmosphere: 5
Food: 5
Service: 5
At the entrance to the Royal Hawaiian Center
A super famous cheesecake shop.
There are many other menu items besides cheesecake.
I can eat well.
In the past, you could easily insert it if you waited a little bit, but
Now, during high season, there are long lines. . .
Atmosphere: 3
Food: 3
Service: 3
Rib eye steak is more cost-effective and delicious than in Korea.
Loco Moco is a unique Hawaiian sauce.
Atmosphere: 5
Food: 5
Service: 5
Excellent food, alot to choose from and for me feeding a family of 6 it didn't break the bank to go out to eat.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I like the atmosphere and the servers. The food tastes average!
Atmosphere: 5
Food: 3
Service: 4
We just love the food here, we usually always get the mini tacos
Dietary restrictions: If you had dietary restrictions they will accommodate
Kid-friendliness: They have kids here
Wheelchair accessibility: Shouldn't have any issues with a wheelchair here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Lettuce Wraps, Strawberry Cheesecake, The Cheesecake, Dulce De Leche Caramel Cheesecake
Food was good, particularly the pasta. Portions sizes are LARGE. We had the sweetest server who brought us a tiny dessert to celebrate my sister's graduation without us mentioning anything!
Atmosphere: 4
Food: 4
Service: 5
Hi There. Greetings. We ate Caulifower Taco, Sweet potato enchilada, Thai Lettuce Avocado Wrap and Key Lime Cheescake. The food was quite awesome. The service was cheerful and efficient.
Best wishes for continued success.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Lettuce Wraps, The Cheesecake
Food was great lived the Mac and cheese fried balls and the avocado rolls. The rib eye steak was excellent. The cheesecake was the best desert ever.
Atmosphere: 5
Food: 5
Service: 5
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