The Cheesecake Factory

2301 Kalākaua Ave, Honolulu
(808) 924-5001

Recent Reviews

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Irene Nerada

Make a reservarion as it was so much easier to get seated with just a short wait when you have one. Fantastic Carbonara and a delicious piece of Adam's peanut butter cheesecake for dessert

Atmosphere: 5

Food: 5

Service: 5

Angelo K

Great food and atmosphere. The Snickers cheesecake was awesome

Atmosphere: 5

Food: 5

Service: 5

Brad Chaytor

The only thing great about our visit tonight was the service. The young lady who waited on our table was friendly and courteous.

Now to the food. My partner ordered spaghetti and meatballs and I ordered fettuccini Alfredo. I was told they were out of fettuccini so a substitute was offered. I asked for penne noodles but in the end I think what I got was still fettuccini.

My partners spaghetti came out before my order. It looked like a plate of sauce. The noodles were hidden under a massive amount of sauce. When my fettuccini alfredo finally came out and I started to eat, the noodles were so hard, they weren’t cooked. It was not edible. My partner said his spaghetti was not cooked either. We left most of our order on the plates it was not worth taking the rest out.

Our server was so nice, she asked if everything was ok, we said it was, but I can tell she knew we hated the food.

Should we have said something? Yes we should have! I don’t think I would go back to this location next time we’re in town.

Atmosphere: 3

Food: 1

Service: 5

Julia Leeming

Enjoyed the chicken nachos and a peach with raspberry drizzle cheesecake. My 8 month loved it.

Atmosphere: 3

Food: 5

Service: 4

Tammy Truman

Busy busy because it’s a great place to eat. Food always great and so is service

Atmosphere: 5

Food: 5

Service: 5

100 me

We had to sit at the bar because this place gets busy. The wings were gross and breaded and tasted old and the ranch was a tiny bowl of watery white sauce. The bartender lady was nice

Atmosphere: 4

Food: 1

Service: 3

Ren S

That place never disappoints! The food is fantastic with lots of choices, and the value is excellent. Gabe was wonderful and made our last visit especially enjoyable. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Dragomir Čiča

By far best steak bites , perfectly medium rare , mashed potatoes excellent. It's been a while since I have had a real tasteful meal with character.Hats down to chef
Coming back and recommending to friends

Atmosphere: 5

Food: 5

Service: 5

Enan Xiang

Regular food but very big size.

Atmosphere: 5

Food: 3

Service: 3

thierrywheelerphotography

30 minutes waiting outside and then 25 minutes inside. I thought the restaurant was full but it was not the case. All the terrace was empty and not used and in the are a where i was seated half of the table were empty. Employ some more staff …. I dont see the interest to have a big restaurant if 25% of it is not used….

Atmosphere: 3

Food: 4

Service: 1

Kim Soojin

Busy location, not great service

Atmosphere: 3

Food: 3

Service: 1

Anand Brahmbhatt

The restaurant was obviously really busy. Our server, Kevin G, was extremely attentive and thoughtful. He is one of the best servers we have had during our trip.

Came back in 2026 and Jenny is just the sweetest and attentive person. So caring!

Atmosphere: 5

Food: 5

Service: 5

J W

First time eating here.
The parmesan crusted chicken was good
Watch your times does get busy

Atmosphere: 5

Food: 5

Service: 5

Boris

Visited for lunch mid week in Jan. Table booked one month prior. Previously dined here between 2008 and 2018. Excellent service. Generally disappointed with deterioration in food quality. Not fresh, not comforting. Prices high.

Atmosphere: 3

Food: 2

Service: 4

Eric M.

Jesse was awesome. Excellent sever

Atmosphere: 5

Food: 5

Service: 5

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