Chili's Grill & Bar
4211 Waialae Ave, Honolulu
(808) 738-5773
Recent Reviews
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We don't have chilies in a regular basis, we went after a friend recommendation. I like the server she was really charming and professional.
Food was alright we ordered the soul egg roll. I didn't like them They tasted like taco seasoning with black beans in a oily wrap. Pass.
We had the fajita trio which redeemed the night. It was good and abundant. I would come back for the burghers the table next to us looks like they were enjoying them
Ambient music was missing to mask noises .same with better acoustic insulation. You can hear all the noise of different tables which reminds me more of a highschool cafeteria than a restaurant.
I would go back eventually and give it a try to the cocktails.
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Atmosphere: 2
Food: 3
Service: 5
I swear theres only one computer for servers to enter orders (PoS), including takeout orders. Huge bottleneck for service even with good employees because the owner is cheap. Nice.
Too dark
6 oz Steak was dry, service was poor and the restaurant was very cold
Atmosphere: 3
Food: 2
Service: 1
Pretty disappointed as soon as we sat down... We came with the intention to use the app, But was told they don't use the app at all. Sucked because it directed us here and even signed us up for unlimited chips and salsa everytime we come, so I loaded up 4 kids and drove from kailua to kahala, only to be told NOPE. Ended up having to pay for the chips n salsa. The food and service was good though...Restaurant is really cold A.C is on full blast , so be sure to bring a jacket.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bottomless Tostada Chips, Steak, Burger
Had to walk out. We were sat down and waited 15 to 20mins. Was not acknowledged by any server that walked past. Was not busy at all. A simple "sorry I will be right there" would've kept us.
Service: 1
I ordered a steak. The sizer steak was at least half the size of what it was in a picture. If I was to make it. Guess it look like about 3 oz. This location does not honor any chili promotions at all and on the app you usually get a free drink or or chips. They won't honor that anymore and when I asked them why that was even though it's sending my app I was entitled to one. Their answer was we'll just delete the app. Another terrible service place. I'm sad to say the quality of service in Hawaii in restaurants is going downhill rapidly and the playing games with proportions cutting down the size of their portions. Even though they're raising the prices. I expect a lot of restaurants to go out of business because of this practice
Atmosphere: 4
Food: 2
Service: 3
Waited over an hr to be seated. Very disrespectful Chinese hostess. With bad attitude.
Finally sat down and everyone else on the list behind us was served first. I will never return here ever again.
Atmosphere: 1
Food: 1
Service: 1
It's busy even on a Wednesday night. The server was by himself in two sections and still managed to be accommodating to every table. The bathroom was clean, floors clean. But seeing the hostess scrolling through her phone was discouraging. Food was awesome per usual.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bottomless Chips Soup & Side Salad, Santa Fe Crispers Salad, Half Order of Ribs, Smokehouse Combo, Fajitas Combo
Lovely bar
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Tables were filthy & sticky. I didn't even want to touch the menus either because I could tell they haven't been cleaned.
Atmosphere: 3
Food: 3
Service: 5
Waiting for takeout is always a pleasure with the excellent team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Enchilada Soup, Classic Sirloin - 6oz, Fajitas Combo
Overall good experience but waiter messed up order and didn't fix it correctly.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Steak
Best on island. No wait. Food came hot and exactly what we expected.
Atmosphere: 5
Food: 5
Service: 5
Food is very salty. All of them. Service was very good.
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