Coffee Bean and Tea Leaf Ward

1180-1198 Queen St, Honolulu
(808) 597-1011

Recent Reviews

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N H

Probably one of the worst coffee bean you will ever visit.

Atmosphere: 2

Food: 2

Service: 1

Daisy

The coffee here is okay depends on who makes it, and the atmosphere is really clean. I would say avoid a barista named Francine.

Atmosphere: 4

Food: 3

Service: 1

Emil Bedan

Great drinks and food but the wait time is horrible. They really need to hire more staff for this location.

Atmosphere: 3

Food: 5

Service: 1

Chris Hilario

Love the coffee and food, but Today Aug 30, 1137a, was definitely not a good day. There were 3 workers. Barista Francine was at her worst. Watched her slowly rinse all cups, then answer the phone while 4 of us waited for our orders. She then proceeded to then get a new towel, fiddle around then look at the coffee cups waiting to be made. She was either unhappy she was at work or who knows? Several customers after me had their drinks redone. Should the company just be happy that she showed up for work?
This is a very, very busy location, there are presently 7 customers in line waiting to give their orders. What’s up? Do you need more workers?

Atmosphere: 2

Food: 5

Service: 1

Mika Leon

Please don’t come to this coffee shop
Sadly to say is 610 am I ask the girl what time do you guys open and she say when she is ready .
Online says everyday from 6 am to 8 pm that is no true , I came here on Sunday and it was close .
Honestly take few more min and go down to Waikiki better coffee , better people and they open on time !

Atmosphere: 1

Service: 1

Deran Decker

Show up to pickup a delivery order to be told by staff that this store doesn't do DoorDash orders anymore! Then MAYBE LAZY ASS MANAGEMENT needs to do their job and properly cancel your DoorDash account so drivers like me don't get paid ZERO for our time because of your laziness!!!

Jason Sharp (Soulglider)

1 customer ahead of me (that was coughing on everything and everyone). 10 minutes and still cant figure out the order. Figure out how to actually take and fulfill orders, maybe train or have senior staff on hand.

Service: 1

Crissy

It was my first time trying Coffee Bean. I was excited to get a coffee and explore my options. Unfortunately I was made to feel (who I think was the manager) that I should have already known the answers to my questions. Because of this, I did not end up getting a coffee with espresso like I wanted to. I won’t be returning.

Alyssa Chang

I went today at 6:30am. It’s supposed to be open at 6:00am but it wasn’t. I walked there and was disappointed. I checked Google and their website site and both said it was supposed to open at 6am.

Atmosphere: 3

Food: 5

Service: 1

Kaysha Bounos

Friendliest people working behind the counter. Made the best drink. Brayden and the cashier on 2/8 at 1230pm were amazing! Thank you for the recommendations!!!

Atmosphere: 5

Food: 5

Service: 5

Sebastian B

A beautiful lady who made delicious coffee!Thank you, I will definitely come back❤️Greetings to the lady with dark eyes ?

Atmosphere: 5

Food: 5

Service: 5

Brando

Cookie butter strikes! ????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino, Cookie Butter

Tak N

Good for a resting

Atmosphere: 3

Food: 3

Service: 3

Joel Knudson

Great options and excellent service. The atmosphere was very good as well, a beautiful shopping center. Clean and decorated with art.

Parking: Unfortunately they do not do parking validation…

Atmosphere: 5

Food: 4

Service: 5

Kp

The old guy with ponytail works very slow and bizarre. Gave up being in the line after 8 minutes he didn't seem to care how many people were waiting and was doing other jobs while accepting orders. Very inefficient and distracted.

Atmosphere: 3

Service: 1

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