I ordered and it was delivered to my house in 15 minutes! I put in the comments that I was on crutches and would need some extra time to get to the door and the amazing delivery man, Mike Adams, called me to let me know when he was two minutes away. He was so friendly and helpful! It was the fastest delivery I’ve ever had and the most curious! Of course everything was piping hot and delicious! Thank you Dominos Team for such a great experience!
Service: 5
lo hi
Love the manager and staff. They are always right on time or even faster than the delivery time. Yes there's sometimes delays but they make it up for the service with a free pizza coupon. Food always good and fresh. Better price than Pizza Hut. My to go fast food Pizza place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza, Chicken Wings
Rayleen Pitiol
My kids loved the pizza, they said it not oily and the cheese was just right ?
Atmosphere: 5
Food: 5
Service: 5
BevandJon
Was here fast, food was great, service was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Jennie Del Castillo
Ordering online was super simple. I opted to receive text messages to track my order. Food was made & delivered quick & hot.
Food: 5
Service: 5
MauiMan24
Our favorite pizza spot on island! They always take care of us
I have gotten awesome food and service from Dominoes, and the prices are very reasonable.
Parking: There are always a place for parking I have not had a problem.I like to order online and get the discount and coupon deals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Ezekiel
Ordered online. They forgot a topping. I agree to them brining the toping out instead of remaking a whole new pizza. And it never came. The first order was the last. Tipped the delivery guy good tho
Food: 2
Service: 1
Amy Lee
Parking: Very limited parking in front of store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Deluxe Pizza
Paea Tuukiangaha
Driver was pretty quick and didn't take more than 45 minutes to food arrive at My address Good customer service
Kid-friendliness: Has alot of respect That's what we definitely need In customer service work field
Ordered dinner on the app. The app had a weird glitch where it posted a message saying to try again and if issues persist to call the store. I was ready to call the store and place my order when I got an approved and withdrawn transactions from my bank, from Dominoes stating the charge was approved and dominoes took the money. Figured it went through on their end. I head to the store and ask for pickup. They say they don't have it. The lady making the food recalls my order and states that they had STARTED making it and then the order canceled on THEIR end. After explaining my side and showing her my bank statement showing the charges went through, she said they would make my order.
She tells her (who I assume was her supervisor/manager) coworker and the coworker is immediately saying no. She comes to talk to me about things and states I will need to pay AGAIN for my order. I state I will NOT pay and that I have already paid and show my bank statements to her as well. She says they don't have it in the system, I tell her that's not true because the other lady just pulled up my exact order and read it back to me. She says I have no proof that it was paid for. I again show my bank statements (for the 3rd time now, twice to the SAME person) and she reads it. Then says I will need to pay. I state I am NOT paying and will leave if I get a refund. She says no refund and that they would "cover" my meal.
I got my food no further issues. It was great.
Customer service starting out was good. The 2nd lady I talked to not so much. I didn't blame any of them for the system issues, I just wanted my food I was charged for and offered an alternate way forward in the form of a refund. Repeatedly telling me I had no proof with not one but 2 confirmatj8ns of purchase for the same amount the app showed and had the merchant name on my bank statement is gas lighting and was not appreciated.
I hope the store reviews their system and how it processes mobile orders made through the app. The 2nd lady made it sound like this is a common issue yet they just charge people twice for their food.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Chicken Wings
Alana Jennings
Great service ??
Atmosphere: 5
Food: 5
Service: 5
Laura Schwanke
The New York style pizza was a delicious treat at a very reasonable price!
I ordered and it was delivered to my house in 15 minutes! I put in the comments that I was on crutches and would need some extra time to get to the door and the amazing delivery man, Mike Adams, called me to let me know when he was two minutes away. He was so friendly and helpful! It was the fastest delivery I’ve ever had and the most curious! Of course everything was piping hot and delicious! Thank you Dominos Team for such a great experience!
Service: 5
Love the manager and staff. They are always right on time or even faster than the delivery time. Yes there's sometimes delays but they make it up for the service with a free pizza coupon. Food always good and fresh. Better price than Pizza Hut. My to go fast food Pizza place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza, Chicken Wings
My kids loved the pizza, they said it not oily and the cheese was just right ?
Atmosphere: 5
Food: 5
Service: 5
Was here fast, food was great, service was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ordering online was super simple. I opted to receive text messages to track my order. Food was made & delivered quick & hot.
Food: 5
Service: 5
Our favorite pizza spot on island! They always take care of us
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Meat Pizza, Chicken Wings
I have gotten awesome food and service from Dominoes, and the prices are very reasonable.
Parking: There are always a place for parking I have not had a problem.I like to order online and get the discount and coupon deals.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
Ordered online. They forgot a topping. I agree to them brining the toping out instead of remaking a whole new pizza. And it never came. The first order was the last. Tipped the delivery guy good tho
Food: 2
Service: 1
Parking: Very limited parking in front of store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Deluxe Pizza
Driver was pretty quick and didn't take more than 45 minutes to food arrive at My address
Good customer service
Kid-friendliness: Has alot of respect
That's what we definitely need
In customer service work field
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
Always reliable and consistent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Sometimes can skimp out on amount of topics
Parking: It’s Oahu for ya
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Deluxe Pizza, Lava Cake, Chicken Wings
Ordered dinner on the app. The app had a weird glitch where it posted a message saying to try again and if issues persist to call the store. I was ready to call the store and place my order when I got an approved and withdrawn transactions from my bank, from Dominoes stating the charge was approved and dominoes took the money. Figured it went through on their end. I head to the store and ask for pickup. They say they don't have it. The lady making the food recalls my order and states that they had STARTED making it and then the order canceled on THEIR end. After explaining my side and showing her my bank statement showing the charges went through, she said they would make my order.
She tells her (who I assume was her supervisor/manager) coworker and the coworker is immediately saying no. She comes to talk to me about things and states I will need to pay AGAIN for my order. I state I will NOT pay and that I have already paid and show my bank statements to her as well. She says they don't have it in the system, I tell her that's not true because the other lady just pulled up my exact order and read it back to me. She says I have no proof that it was paid for. I again show my bank statements (for the 3rd time now, twice to the SAME person) and she reads it. Then says I will need to pay. I state I am NOT paying and will leave if I get a refund. She says no refund and that they would "cover" my meal.
I got my food no further issues. It was great.
Customer service starting out was good. The 2nd lady I talked to not so much. I didn't blame any of them for the system issues, I just wanted my food I was charged for and offered an alternate way forward in the form of a refund. Repeatedly telling me I had no proof with not one but 2 confirmatj8ns of purchase for the same amount the app showed and had the merchant name on my bank statement is gas lighting and was not appreciated.
I hope the store reviews their system and how it processes mobile orders made through the app. The 2nd lady made it sound like this is a common issue yet they just charge people twice for their food.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Chicken Wings
Great service ??
Atmosphere: 5
Food: 5
Service: 5
The New York style pizza was a delicious treat at a very reasonable price!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza, Lava Cake
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