Military & Family Support Center
4827 Bougainville Dr, Honolulu
(808) 474-1999
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4827 Bougainville Dr, Honolulu
(808) 474-1999
Most efficient and friendly military support center I've ever been in. Needed a new ID card for my mother in law whose husband just passed away. Was very fast!
Definitely the only id card office worth anything on Island. In and out in 20 minutes.
Closes at 15:30. Walked in at 15:10. Was told that they were already shutting everything down for the day? I’m sorry but yall still open right? How long does it take to update a cac card? I’ve been here before and it’s taken only 10 minutes max.
This is the BEST ID/DEERS office I have ever been. The CUSTOMER SERVICE was OUTSTANDING!
You walk-in this place and you received the positive energy of the employees. I am just so elated how wonderful the staff are.
Special shout out to Katrina Lecour, Shanti Suyetsugu,and Sesilia Winkfield. You gals made my day!!! Keep doing what you do. BRAVO ZULU!
Thank god they dont help anyone here :) not even new moms! Yay
Friendly, knowledgeable staff. No appointments done over the phone.In-person name of the building is Military & Family Services, but online to make an appt it's called "JBPHH, Naval Station Pearl Harbor" or Pearl Harbor DEERS / ID Card Office.My experience was Walk Ins wait about 30min to an hour from about 7am til 10am. Idk what the wait times are after 10am. They take Walk Ins up til 1345-ish.Parking lot is between the back of the Preschool and a KFC, but can park Ruby Tuesday side and walk thru.☘️
If you are suffering from emotional abuse dv don’t count on them they cant help. You’ll only make things worse for yourself, believe me :(
Asked for an appointment three weeks ago, have continued calling since. No response.
Great experience..I had no appointment and had my cac replaced in few minutes,zero wait time and great staff
Needed a new CAC was able to get one hassle free. Staff is super nice
Restaurantji Recommends
Needed a new CAC was able to get one hassle free. Staff is super nice
Horrible place to go get an ID from. They have no kind of order. People were ditto for 4 hours that’s ridiculous.
Located above PSD, the MFSC provides numerous different types of free counseling for military families and is an excellent resource for learning about yourself or hawaii.
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