Excellent ice cream, shakes, and customer service! Always a delicious treat! This is the third time visiting this location for ice cream, so I ordered the Oreo shake with banana, and it was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Kevin K.
Amazing. Service amazing! Located in Ala Moana Food court. Anything you could ever want is located here (I do mean ice cream wise)! Very, very clean (just thought I would point that out). I ordered a recommendation, 'Midnight Cookies and Cream', yeah, I'll take it. Amazing!!! Lash and Chiyler were great (ask for one of them). I'll definitely be back, and stop on for a pick me up next time I'm at Ala Moana.
Brian Ross
The Sundaes are delicious—I recommend the Cookies & Cream Sundae—but the last 2 times I've been there I've had issues with the cheap plastic spoons they provide. The first issue was the spoon broke in half at the handle in my car, where I almost spilled a bunch of sundae all over my interior. Today I went back and got the same sundae and cut my lip on the edge of the spoon! Just poor quality lowest common denominator supplies; thousands of options out there, they probably went with the cheapest. Yay capitalism! Room for improvement here.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cookies & Cream Sundae
Ary W
Poor customer service, drink I ordered was disgusting. When I told the woman the response was "well I made it how it was supposed to be." Cool still think it's gross and could not get one remade or replaced.
Healthy_Panda
The guy was nice...the lady wasn't on the good mood..and I got a cut on my lips by the spoon..not the first time it happened..please change it
Judy Taienao
The ice cream and smoothie were delicious.
Achmad B.
This staff need more training about food safety and sanitation, today with my own eyes I saw ones of the worker cutting the strawberries with no gloves and she using a food tray as a cutting board, is disgusting and intolerant, did they can't afford for a cutting board and gloves???
Daniel Nelson
The guy working here was so nice and even offered to make the sundae half one flavor and half another so I could try both in one order. True Aloha Spirit! ?
Estrella Garcia
Service was okay, a bit to pricey for the portions of it !
Irene M.
Happy National Vanilla Milkshake Day! Hmmm a great reason for a cool treat and why not at Häagen-Dazs. This location is at the Makai Market in Ala Moana Shopping Center which is one of the food courts located on the lower street level and is a good sized corner area where you're able to look at the menu easily along with the choice of ice cream they have to offer. On a mission for my milkshake strange enough with all the vibrant images with some of the menu items them basic menu is "basic" with a board placed atop the display case noting all they have to offer with sizes and price, milkshakes comes in two sizes small and regular ranging with or without toppings are quite expensive. No I didn't get vanilla but the small Coffee Chip which is $8.31, very disappointing as I didn't get coffee and just fragments of chip...taste was bland zero wow factor sadly and after a few sips was done...
Got the dazzle cookies and cream sundae. It was better than I'd expected. I thought it would've been super sweet, but nope! Especially because she asked for whipped cream and chocolate sprinkles. However, it really made it taste better. For some reason, it was really delicious! Maybe cause it's Häagen Daz ice cream. Not too sweet and not bland! Aww dang it! I forgot to take photos! That's how yummy it was. Anywho, this was a good choice for today's dessert. Good choice my bebeh!
Risa Nakajima
The Ice cream was very soft and running down the cone. Also one of the lady who works there was rude. I was in Hawaii for holiday but she ruined my day.
Jeremy H.
Very high priced. Slow service and long wait times. Recommend looking elsewhere for a local place.
T B
Always out of flavors. Recommend going elsewhere.
Anthony Quiniola
Rude employees closed 10 min early with food court still open. Wouldn't scoop 2 ice cre cones for me and my son. If i could give less than one I star would. The ice cream may be delicious, but I've NEVER had decent service here.
Excellent ice cream, shakes, and customer service! Always a delicious treat! This is the third time visiting this location for ice cream, so I ordered the Oreo shake with banana, and it was delicious ?
Atmosphere: 5
Food: 5
Service: 5
Amazing. Service amazing! Located in Ala Moana Food court. Anything you could ever want is located here (I do mean ice cream wise)! Very, very clean (just thought I would point that out). I ordered a recommendation, 'Midnight Cookies and Cream', yeah, I'll take it. Amazing!!! Lash and Chiyler were great (ask for one of them). I'll definitely be back, and stop on for a pick me up next time I'm at Ala Moana.
The Sundaes are delicious—I recommend the Cookies & Cream Sundae—but the last 2 times I've been there I've had issues with the cheap plastic spoons they provide. The first issue was the spoon broke in half at the handle in my car, where I almost spilled a bunch of sundae all over my interior. Today I went back and got the same sundae and cut my lip on the edge of the spoon! Just poor quality lowest common denominator supplies; thousands of options out there, they probably went with the cheapest. Yay capitalism! Room for improvement here.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cookies & Cream Sundae
Poor customer service, drink I ordered was disgusting. When I told the woman the response was "well I made it how it was supposed to be." Cool still think it's gross and could not get one remade or replaced.
The guy was nice...the lady wasn't on the good mood..and I got a cut on my lips by the spoon..not the first time it happened..please change it
The ice cream and smoothie were delicious.
This staff need more training about food safety and sanitation, today with my own eyes I saw ones of the worker cutting the strawberries with no gloves and she using a food tray as a cutting board, is disgusting and intolerant, did they can't afford for a cutting board and gloves???
The guy working here was so nice and even offered to make the sundae half one flavor and half another so I could try both in one order. True Aloha Spirit! ?
Service was okay, a bit to pricey for the portions of it !
Happy National Vanilla Milkshake Day! Hmmm a great reason for a cool treat and why not at Häagen-Dazs. This location is at the Makai Market in Ala Moana Shopping Center which is one of the food courts located on the lower street level and is a good sized corner area where you're able to look at the menu easily along with the choice of ice cream they have to offer. On a mission for my milkshake strange enough with all the vibrant images with some of the menu items them basic menu is "basic" with a board placed atop the display case noting all they have to offer with sizes and price, milkshakes comes in two sizes small and regular ranging with or without toppings are quite expensive. No I didn't get vanilla but the small Coffee Chip which is $8.31, very disappointing as I didn't get coffee and just fragments of chip...taste was bland zero wow factor sadly and after a few sips was done...
Restaurantji Recommends
Got the dazzle cookies and cream sundae. It was better than I'd expected. I thought it would've been super sweet, but nope! Especially because she asked for whipped cream and chocolate sprinkles. However, it really made it taste better. For some reason, it was really delicious! Maybe cause it's Häagen Daz ice cream. Not too sweet and not bland! Aww dang it! I forgot to take photos! That's how yummy it was. Anywho, this was a good choice for today's dessert. Good choice my bebeh!
The Ice cream was very soft and running down the cone. Also one of the lady who works there was rude. I was in Hawaii for holiday but she ruined my day.
Very high priced. Slow service and long wait times. Recommend looking elsewhere for a local place.
Always out of flavors. Recommend going elsewhere.
Rude employees closed 10 min early with food court still open. Wouldn't scoop 2 ice cre cones for me and my son. If i could give less than one I star would. The ice cream may be delicious, but I've NEVER had decent service here.