Burger not cooked through. Did survey and no one from management has called. Horrible store
Atmosphere: 2
Food: 1
Service: 3
Andy Kekahuna
Ultimate Cheeseburger, Sourdough Jack, And Jumbo Jack Meal
OKALANI ARMANI
I kindly asked if I could have my spicy fillet fresh because the last time I came it was cold and very dark and dry. The sandwich maker with the gray shirt with no gloves took and old chicken fillet and threw it in the fryer for 30 seconds. She handed it to me and said, here fresh. I told her that wasn't what I asked for. The cashier told her I saw her then she spoke in chuukese and got mad. I don't know why its such a problem to serve quality food. I work at a restaurant I wouldn't do that to my customers.
Atmosphere: 1
Food: 1
Service: 1
Brian Morud
They just don't care. The equipment is poorly calibrated, the employees poorly trained, and the attitude from the lowest worker to the manager is that I'm not a customer, I'm a burden.
Atmosphere: 2
Food: 1
Service: 1
JMAC
8/2025 Convenient, relatively quick, somewhat friendly and adapted my order. It's fast food and the difference maker for me is often the service unless the food was exceptional either end of the spectrum. I like and will probably be going back again. One differentiated fact I do like is they serve breakfast at times when other 24 hour McDonald's don't. 😉✌️
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Jumbo Jack
Danny Bola
Altitude is crazy. Seems like they teach workers how to behave.
Atmosphere: 1
Food: 3
Service: 1
Patrick Francisco
Unprofessional i wasn’t finish ordering at the drive through and she billed me out already, and she put the wrong order. Customer Service is absent
Atmosphere: 2
Food: 3
Service: 1
Evelyn Meehl
They get my order wrong every time, it's the same exact thing. They literally just don't put the right drink or side and do not care. The people working here either can't read or dorm care to.
Atmosphere: 1
Food: 1
Service: 1
Duc Pham
I told the cashier can I order bc I was about to be late to school and she say what?! And I told her again she just ignored me and I came out to be late to school and I don’t why was she wrapping stuff while she was a cashier
The service was terrible. Didn't get any kind of acknowledgement when we pulled up to the speaker box, waited for 10 minutes and after several attempts to get someone's attention we had our order taken. The food itself was okay.
Atmosphere: 2
Food: 3
Service: 2
Lila Uyeno
This location is always not paying attention to the details of what I order. I ordered on-line last night and I was disappointed to come home to only find out that my order was not even what I ordered. Teri burger wasn’t a Teri burger. It was just a regular burger! On the receipt it said the correct order but it wasn’t correct when I opened the bag. I also feel that even though you place on order on-line you still have to wait sometimes 20-30 minutes for you order in drive through. So by the time you get your order, it’s cold. And who wants cold curly fries?
Food: 1
Service: 1
Jordan Trinidad
Got my order wrong
Atmosphere: 3
Food: 3
Service: 3
Abel Amaral
Longest I ever waited in a drive thru line. Only two cars got their order and 4 cars including mines left the drive thru. Only difference between me and those other 3 cars is I waited to just to find out something with the drive thru is not working. Don’t really know because her English was bad. 20 mins in line no food. Find better workers. This was @5am 5/16/2025.
Atmosphere: 1
Food: 1
Service: 1
Alexis Cole
I utilized the drive-through service on four separate occasions. Each visit demonstrated efficient and prompt service, with order placement, payment processing, and meal receipt consistently completed within five minutes.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Jumbo Jack Cheeseburger with Spicy Chicken Strips French Fries \u0026 Dr Pepper
The best value for good fast food
Atmosphere: 3
Food: 4
Service: 4
Burger not cooked through. Did survey and no one from management has called. Horrible store
Atmosphere: 2
Food: 1
Service: 3
Ultimate Cheeseburger, Sourdough Jack, And Jumbo Jack Meal
I kindly asked if I could have my spicy fillet fresh because the last time I came it was cold and very dark and dry. The sandwich maker with the gray shirt with no gloves took and old chicken fillet and threw it in the fryer for 30 seconds. She handed it to me and said, here fresh. I told her that wasn't what I asked for. The cashier told her I saw her then she spoke in chuukese and got mad. I don't know why its such a problem to serve quality food. I work at a restaurant I wouldn't do that to my customers.
Atmosphere: 1
Food: 1
Service: 1
They just don't care.
The equipment is poorly calibrated, the employees poorly trained, and the attitude from the lowest worker to the manager is that I'm not a customer, I'm a burden.
Atmosphere: 2
Food: 1
Service: 1
8/2025
Convenient, relatively quick, somewhat friendly and adapted my order. It's fast food and the difference maker for me is often the service unless the food was exceptional either end of the spectrum. I like and will probably be going back again. One differentiated fact I do like is they serve breakfast at times when other 24 hour McDonald's don't. 😉✌️
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Jumbo Jack
Altitude is crazy. Seems like they teach workers how to behave.
Atmosphere: 1
Food: 3
Service: 1
Unprofessional i wasn’t finish ordering at the drive through and she billed me out already, and she put the wrong order. Customer Service is absent
Atmosphere: 2
Food: 3
Service: 1
They get my order wrong every time, it's the same exact thing. They literally just don't put the right drink or side and do not care. The people working here either can't read or dorm care to.
Atmosphere: 1
Food: 1
Service: 1
I told the cashier can I order bc I was about to be late to school and she say what?! And I told her again she just ignored me and I came out to be late to school and I don’t why was she wrapping stuff while she was a cashier
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service was terrible. Didn't get any kind of acknowledgement when we pulled up to the speaker box, waited for 10 minutes and after several attempts to get someone's attention we had our order taken. The food itself was okay.
Atmosphere: 2
Food: 3
Service: 2
This location is always not paying attention to the details of what I order. I ordered on-line last night and I was disappointed to come home to only find out that my order was not even what I ordered. Teri burger wasn’t a Teri burger. It was just a regular burger! On the receipt it said the correct order but it wasn’t correct when I opened the bag. I also feel that even though you place on order on-line you still have to wait sometimes 20-30 minutes for you order in drive through. So by the time you get your order, it’s cold. And who wants cold curly fries?
Food: 1
Service: 1
Got my order wrong
Atmosphere: 3
Food: 3
Service: 3
Longest I ever waited in a drive thru line. Only two cars got their order and 4 cars including mines left the drive thru. Only difference between me and those other 3 cars is I waited to just to find out something with the drive thru is not working. Don’t really know because her English was bad. 20 mins in line no food. Find better workers. This was @5am 5/16/2025.
Atmosphere: 1
Food: 1
Service: 1
I utilized the drive-through service on four separate occasions. Each visit demonstrated efficient and prompt service, with order placement, payment processing, and meal receipt consistently completed within five minutes.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Jumbo Jack Cheeseburger with Spicy Chicken Strips French Fries \u0026 Dr Pepper
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