Jack In The Box
4859 Warden Ave, Honolulu
(808) 422-6887
Recent Reviews
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I dint have a chance to get my receipt but wanna make a comment about the curly fries i got,i got 3 medium curly fries i ask for freshly cook but i guess they just reheat it and turns out the curly fries was burn hard and not good to eat,just giving a review coz one medium curly fries is 5 dollars they should give the good quality of food coz we pay and 5 dollars iright now means a lot to us,please make a quality food not fooling people u just like stealing money to your costumer when the food ur giving is not what u expected ended up throwing out the fries cannot eat it
Atmosphere: 3
Food: 1
Service: 3
Convenience spot to stop at off the freeway and easy to hop back onto freeway from there.At times depending on the time of day it a breeze to drive through.Restraunt is hardly crowded so it's nice to have an option to sit in and dine.Its quiet and can give you a peace of mind while eating.
Atmosphere: 5
Food: 5
Service: 5
Drive through line was backed up. 25 plus minutes. My baby NEEDED to be changed. While husband waited for food in line. I went into location. Asked for the bathroom key. A worker literally looked behind a bag and said she couldn't find the key. Zero effort. Line is still backed up ,yet workers are standing around. Mind you the worker also had a very dismissive and unfriendly attitude. I've worked in fast food for 10+ years. Fries half full and burnt. Situation was inexcusable.
Atmosphere: 1
Food: 1
Service: 1
Drive-thru that takes an HOUR for the order to come out even you only ordered 1 meal. They don't say anything what's taking so long. Consider driving somewhere else if you're in a rush.
Atmosphere: 1
Service: 1
This place is always extremely slow at the drive thru regardless of the time of day.
Atmosphere: 3
Food: 2
Service: 2
Nothing like getting home time find a long black hair in your Jumbo jack. Funny, that wasn't an option as an add on while I ordered through their app.
The people at the drive thru were nice when we picked up though. So great service.
Avoid this location.
Atmosphere: 5
Food: 1
Service: 5
Waited after the order was 20+ minutes to be told, the order was removed from the screen. The manager wasn't wearing name tag, or helping from what I saw. Seen better management from an ant colony.
Atmosphere: 1
Food: 1
Service: 1
Since my last review below service has been a lot better. Faster service and workers are awesome! Keep up the great service. So now deserving a 5 star.
***old reivew**** Expect to wait 5 hours for your food. Always long wait, always very slow
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Burger
Been waiting 30 minutes for my order. Maintenance guy was plastered. Cardboard boxes on the guest counter, tables are nasty. 0/10 would NOT recommend.
Atmosphere: 1
Food: 3
Service: 1
A 30 minute wait in the drive-thru... Not the first time. But it will be my last time. Also 8 cars behind me. Get it together Jack in the Box or shut it down!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Everyone in this restaurant is always angry because of the wait time. They either need to hire more people or shut the lobby and make it a drive thru only
Atmosphere: 1
Food: 3
Service: 1
Google says they’re open 24 hours but I went there at 1:30 am and they were closed. Really disappointing and a waste of time.
Waited 30 minutes in line and they got my order wrong. What is wrong with this place? Went here the other day for the first time I was told that their system was down and they weren’t taking any order yet. There was no cone and everybody was just waiting in line with nobody coming out to tell us that their system was down.
This location is so bad that I would never come here again. First, not enough workers to take your order. Second, it takes 35 minutes before I get my food. If I never call the girl taking order at the drive thru, I would never get my attention waiting at the front. Soda wasn't enough, the syrup taste faded. In the end, I was asking for the restroom key, but no one could find it. The three only workers in the kitchen start to ask each other what happened to it. What a joke... I came here for a small snack, but instead, I ate dinner after a long wait for my order.
Atmosphere: 1
Food: 3
Service: 1
No service at all, wasn't even busy.
Saw me waiting front of register, ignored me. Going taco bell instead
Atmosphere: 1
Food: 1
Service: 1
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