Jollibee

555 N King St, Honolulu
(808) 841-1819

Recent Reviews

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Lorena Reign Cabaluna

Aloha! All we can say about the Jollibee foods is Absolutely Delicious..Eating with joy and taking a second bite for the Jollibee chicken joy with gravy is so Onolicious..all that we ordered tastes amazing..🥰 We want to recognize your Managers; MERCY and HAZEL for really care about their work and it shows in their team performance..Their team is so welcoming and positive..we thank you managers for going above and beyond..And also the Crew namely; VICTOR, CHERRYLOU and
CRISTEL for their so attentive and incredible service..Mahalo! 10/10 rates and surely we always come back with my Family and Friends..

Atmosphere: 5

Food: 5

Service: 5

Angleina Chang Otani

Love their food. Had a terrible drive through experience today they asked if it was okay to wait 10 minutes for gravy I said of course that was fine. After 30 minutes of waiting and seeing people who ordered well after me get their food before I did I had enough went inside and they gave me my order yes they said sorry, but sorry doesn’t do anything for me.

Food: 4

Service: 1

Keone Kele

Dined in at both the Hawai'i locations and where the restaurant is based in, Philippines 🇵🇭

I love it, thank you for bringing a taste of the Philippines to America 😁

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 2 Piece Fried Chicken and Spaghetti, Mango, Peach Mango, Adobo, Adobo Rice, Mashed Potatoes, Ube Pie, Chicken Tenders, Chickenjoy Jolly Spaghetti with Meat Sauce, 10 Pieces Chickenjoy Bucket, Burger Steak w 1 Side, Chicken Wings, Cheesy Yumburger, Deluxe Chicken Sandwich, Yumburger, Adobo Rice and Gravy, Breakfast Burger, Spicy Chicken Sandwich

Tony Deal

The food is okay, but they never have all sides available. But insist on giving a cup of gravy whether you want it or not. Will not give BBQ sauce for dipping 🤷, only comes on prepared BBQ chicken 🥴. (Which is a fried chicken with barbecue sauce on it 🤦). Only wings thighs, and drumsticks. No white meat..
fries are limp and oily..

Biggest issue is incredibly slow service. Whether 2 or 10 people in the store 20min wait..

Ba

Atmosphere: 3

Food: 3

Service: 2

Erick Flower

⭐☆☆☆☆

As an Uber driver, I had a very disappointing experience at this location.

While picking up an order, two female employees loudly and repeatedly demanded that I confirm the pickup before the food was handed to me. According to Uber policy, drivers must confirm only after physically receiving the order. I explained this clearly.

Despite that, they continued raising their voices and repeating the demand in an aggressive manner, treating me as if I intended to take the order without confirming it.

This behavior was unprofessional and disrespectful. Drivers are partners in the delivery process and deserve to be treated with basic professionalism and respect.

Atmosphere: 1

Service: 1

Jaden Ancheta

I’ve been coming to Jollibee ever since I was a little kid. Growing up, I would always get Jollibee whenever I could and honestly I still do to this day. The food is always amazing bro, especially the chicken and gravy and it lowkey brings back good memories every time I go.

The place is usually clean, the staff are nice and the food comes out pretty fast even when it’s busy. It’s one of those spots that just feels familiar and comfortable to go back to. Definitely still one of my go to fast food places.

Atmosphere: 4

Food: 5

Service: 4

Eka Jaya

Never disappointed, best fried chicken 🐔 in the world

Atmosphere: 5

Food: 5

Service: 5

Pido Reign

Aloha!💖 we just want to say Thank you for your wonderful and Excellent service to your Manager HAZEL..She’s so very kind, professional and even though such a very stress day still she managed to feel welcome to Us as a Loyal Jollibee customer and even Manager CHRISTINA..There Very Good, professional And Excellent Service in Dine In or in Drive thru..We would like to recognize also the staff Jenny and Christel for a warm welcome and sincere welcome to assist us in our orders..We always love Jollibee..💖 More power!💖 10/10 RATES and We’ll surely come back again..Big Mahalo!💖 (Lorna and Family)

Atmosphere: 5

Food: 5

Service: 5

Bot McCutchen

Their French fries is cheap and so delicious 😋

Atmosphere: 5

Food: 5

Service: 5

Community Member

Lazy nasty and disgusting they only cook half the menu, bad attitudes and smoke in store

Atmosphere: 1

Food: 1

Service: 1

Courtney Flowers

The chicken here is so good, we finished it cold for breakfast the next morning and it hit! They give you gravy too.

Food: 5

Cliff

Chicken was good as usual. Parking is a hassle on the weekends, but not sure during the weekdays.

Atmosphere: 3

Food: 5

Service: 3

Nwoo

If you ever come across a Jollibee, get some.
We had it for the first time in Chicago and when we found out there was a location is Hawaii, we made it a goal to find it!
The chicken was so thick and crunchy!!
You heard it in the bites, and the noodles with the sauce and hot dog pieces cut up..Chefs Kiss!!
The customer service was also very friendly, it's rare in fast food places.
We took it back to our hotel, said our prayers and devoured the food lol
I wish there was Jollibee in Colorado.

Food: 5

Service: 5

T L

Do not order through the app at this location. Sent in my order at 5:30 for a 7:30 pickup.
Got to the store at 7:20 and was told I need to wait until at least 7:35 for my order. I went back in at 7:35 and it was still not ready. At 7:42 I finally got my food.
I do not understand how a preorder cannot be fulfilled early when the food is not cooked to order. The enter shelf was full of chicken but they would not expedite my order. I could made a new order and gotten my exact order in 2-5 minutes but this took 25 minutes to get. There was zero accountability or urgency. No apology for the late order. I would give this 0 stars if allowed

Atmosphere: 1

Food: 2

Service: 1

Alan Mun

I dont care much for the spaghetti, chicken is ok at best. Prices are too expensice for what you get.

Atmosphere: 3

Food: 3

Service: 3

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