Ordered from here a total of about 10 times in maybe 20 years. I no longer go there. Pizza is hit or miss in quality. When it is a hit, it tastes like Sbarro but with more options. When it is a miss, it tastes dry and uninspired...even after heating. They rarely have slices anymore so I don't go as the price for their pizza is too high to justify something that is less tasty than Pizza Hut, even. Worst of all are the stoic apathetic stoner-looking/acting fools that run the place. NEVER once got a hello, please, thank you, smile, or even generic greeting. They act like they personally have no future and know it.
Even though I live nearby, I'd rather eat anywhere else, even 7-11.
Atmosphere: 2
Food: 3
Service: 1
L E
Can't beat their pizza, worth the price! Easy to order ahead for pickup via Uber Eats.
S. Ryan
Pizza was great. Inside leaves a bit to be desired.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza with Mixed Toppings
Larezza Truman
Best pizza hands down.
Atmosphere: 5
Food: 5
Service: 5
Gary Huss
The take out Boston special pizza we had last night, 7/28/24 was NOT the same as usual than we had many times. Bell pepper, mushrooms, pepperoni and olives were scattered sparingly mostly on the middle of the pizza.Very disappointing.
Food: 3
Service: 4
Nikki Rose
Ordered though Uber as usual, I did a build your own pizza added my 2 toppings. Build your own comes with standard with red sauce. As there’s no options to pick a sauce. It came with no sauce! $50 pizza so I would like to have what I ordered. Pizza was delivered wrong which is fine but the problem occurred when I called to let them know they were incredibly rude. Said I could come get a new pizza and pay for it. Told me “too bad”. I’ve seriously never been treated like this from a restaurant. I mean a simple sorry let us remake your pizza. Instead lose a customer who’s been coming for 30 yrs. Worth it? And for that your my 1st bad review ever. Hopefully last. If you own a business in customer service try to make your customers happy. Simple.
Food: 1
Service: 1
Carolyn Hagemann
Our first time to Boston Pizza in Kaimuki! I asked if my pizza could be cut Chicago Style and the lady cutting the pizza said NO! I don’t even know what that is. Then they starting talking about us. ALL THREE OF THEM…Pizza is ONO! The STAFF SUCKS. Terrible attitude. Made us feel very uncomfortable. We will never go back to Boston Pizza Kaimuki. NEVER
Premium pizza with a premium price tag. You won't be disappointed. They are easily one of the best pizza joints on the island, and they know it, and it shows. No dine-in, no slices after 3 (though it changes on the mood of the workers). It feels similar to a small taco truck. Don't like something? Got a problem? Deal with it. They dont need you. Personally? I love it. This is in an a more affluent part of town, so you'll likely see a plethora of reviews from conceited patrons with ruffled feathers about the service. Want to be coddled and have your ego stroked? Stay away. Want some damn good, no nonsense pizza? Bring a big appetite.
Atmosphere: 5
Food: 5
Service: 5
tak 24
He taught us Japanese people about pizza.
Dan Wong
Call when you want them to make your pizza. Calling top early confuses them. Gr8 for family pizza night.
Atmosphere: 4
Food: 5
Service: 4
Trick y
I grew up on waialae Avenue, and my parents would take me to bostons all the time. It's some of my favorite pizza on the island. However, I can no longer recommend nor return to the kaimuki location. The quality of food and service is down the drain. I refuse to contribute any sort of capital to this business.Just read the reviews, and you'll see how combative and argumentative the responses are, and you'll be able to come to a conclusion of what kind of character they have.If you want a great Bostons Pizza experience, I would highly recommend the hawaii kai location. Super friendly, fast service, made just how you like it. They also have convenient parking. ?
Atmosphere: 3
Food: 1
Service: 1
Paul Quimby
Great pizza. Loved the crust. When we visited it was take out only, and had to pay in cash, no c cards accepted.
Good humans.
Great garlic spinach pie.
Atmosphere: 3
Food: 5
Service: 5
First time here most tasteless pizza I ever had.
Atmosphere: 1
Food: 1
Service: 1
Ordered from here a total of about 10 times in maybe 20 years. I no longer go there. Pizza is hit or miss in quality. When it is a hit, it tastes like Sbarro but with more options. When it is a miss, it tastes dry and uninspired...even after heating. They rarely have slices anymore so I don't go as the price for their pizza is too high to justify something that is less tasty than Pizza Hut, even. Worst of all are the stoic apathetic stoner-looking/acting fools that run the place. NEVER once got a hello, please, thank you, smile, or even generic greeting. They act like they personally have no future and know it.
Even though I live nearby, I'd rather eat anywhere else, even 7-11.
Atmosphere: 2
Food: 3
Service: 1
Can't beat their pizza, worth the price! Easy to order ahead for pickup via Uber Eats.
Pizza was great. Inside leaves a bit to be desired.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza with Mixed Toppings
Best pizza hands down.
Atmosphere: 5
Food: 5
Service: 5
The take out Boston special pizza we had last night, 7/28/24 was NOT the same as usual than we had many times. Bell pepper, mushrooms, pepperoni and olives were scattered sparingly mostly on the middle of the pizza.Very disappointing.
Food: 3
Service: 4
Ordered though Uber as usual, I did a build your own pizza added my 2 toppings. Build your own comes with standard with red sauce. As there’s no options to pick a sauce. It came with no sauce! $50 pizza so I would like to have what I ordered. Pizza was delivered wrong which is fine but the problem occurred when I called to let them know they were incredibly rude. Said I could come get a new pizza and pay for it. Told me “too bad”. I’ve seriously never been treated like this from a restaurant. I mean a simple sorry let us remake your pizza. Instead lose a customer who’s been coming for 30 yrs. Worth it? And for that your my 1st bad review ever. Hopefully last.
If you own a business in customer service try to make your customers happy. Simple.
Food: 1
Service: 1
Our first time to Boston Pizza in Kaimuki! I asked if my pizza could be cut Chicago Style and the lady cutting the pizza said NO! I don’t even know what that is. Then they starting talking about us. ALL THREE OF THEM…Pizza is ONO! The STAFF SUCKS. Terrible attitude. Made us feel very uncomfortable. We will never go back to Boston Pizza Kaimuki. NEVER
Atmosphere: 1
Food: 5
Service: 1
Best pizza on the island
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Premium pizza with a premium price tag. You won't be disappointed. They are easily one of the best pizza joints on the island, and they know it, and it shows. No dine-in, no slices after 3 (though it changes on the mood of the workers). It feels similar to a small taco truck. Don't like something? Got a problem? Deal with it. They dont need you. Personally? I love it. This is in an a more affluent part of town, so you'll likely see a plethora of reviews from conceited patrons with ruffled feathers about the service. Want to be coddled and have your ego stroked? Stay away. Want some damn good, no nonsense pizza? Bring a big appetite.
Atmosphere: 5
Food: 5
Service: 5
He taught us Japanese people about pizza.
Call when you want them to make your pizza. Calling top early confuses them. Gr8 for family pizza night.
Atmosphere: 4
Food: 5
Service: 4
I grew up on waialae Avenue, and my parents would take me to bostons all the time. It's some of my favorite pizza on the island. However, I can no longer recommend nor return to the kaimuki location. The quality of food and service is down the drain. I refuse to contribute any sort of capital to this business.Just read the reviews, and you'll see how combative and argumentative the responses are, and you'll be able to come to a conclusion of what kind of character they have.If you want a great Bostons Pizza experience, I would highly recommend the hawaii kai location. Super friendly, fast service, made just how you like it. They also have convenient parking. ?
Atmosphere: 3
Food: 1
Service: 1
Great pizza. Loved the crust. When we visited it was take out only, and had to pay in cash, no c cards accepted.
Atmosphere: 4
Food: 5
Service: 5
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