I was really disappointed with my experience at Kan Sushi in Oahu. When we arrived, the hostess seated our group of three (including a child) at a table with only two chairs, and handed us just two menus. The high chair we were given was broken, which was concerning. When we mentioned these issues, the hostess rolled her eyes, reluctantly fixed the situation, and walked away without another word. This kind of treatment from a server felt unprofessional and unacceptable, especially at a Japanese restaurant where customer service is usually a point of pride.
The food also left much to be desired. The miso soup was overly salty compared to a traditional preparation, and the sushi took longer than expected to arrive, even though the restaurant wasn’t particularly busy.
Overall, the combination of poor service and inconsistent food quality made for a disappointing visit. I hope the management addresses these issues because the restaurant has potential, but as it stands, I would not recommend it.
Atmosphere: 5
Food: 4
Service: 2
Tim Caldwell
Really like the all you can eat. Choose the sushi you would like to try and they bring 2 pieces of each. Better than buying a roll 6-8 pieces. Tried the Korean fried rice and cheese corn, will pass next time. Server was great!
Atmosphere: 4
Food: 4
Service: 5
Dragon Fly
Love this place I've been here 8 times. Quality and quantity. Hard to find these days. The price is incredible $38.95 for all you can eat. Kayveaann is awesome, one of the best servers you'll ever meet.
Theodore Scarpino
We had a party of 8. We had a Lot of Sushi. Really good. Must do.
Mrmovie
Excellent service and recommendations for our appetizers! Loved the Baked scallop roll, Doritos cool ranch sushi and others!
Sindee Smith
Great value for all you can eat lunch sushi. Everything was delish!
hj yoon
It is not good and very disappointing.
Rona Leong
Thank you Bennie for your excellent service we enjoy the food, and the atmosphere. We will definitely coming back.
Ashley Stewart
Very great quality for the price! Many options, all delicious! Emily was an amazing server! 😍
Jimmy Villeneuve
That was delicious! It cost me $149 USD for two people, including tips and a bottle of sake. So basically, you can eat all you want for around $40 USD per person — totally worth it
Went for the second time because the first time was absolutely amazing however the second time was terrible. Food is AMAZING however staff NOT. I called ahead of time to inquire I'df they had child pricing. I specifically gave the man that answered my sons age. Whe. We got the bill my son was charged full price. When I questioned my server asked a manager who proceeded to come to our table, and advise that he was the person that I had spoken to and that I was lying to say that i had given him my son's age. I was talked down to call delire several times in front of the entire restaurant. If this is the kind of service set they provide here, the food doesn't make up for it. It's very unfortunate, because the food is amazing. The concept is amazing. And the atmosphere is beautiful. When I was told that the person insulting me was a manager, I was appalled. Needless to say my family and I will not be back. I had planned to take all of the men in my family. They're for father's day. However, we will be finding a new restaurant.
Maryna Yakubova
Our experience was horrible ! After dinner my husband and son experienced stomach problems ! We called to the restaurant to let them know , manager had to contact us and no one called me back ! They don’t care about their customers and about quality of food or service !
Ярослав Балог
Nice place but terrible service quality. The rolls fall apart, a long wait before anyone comes to you, not enough waiters for all the visitors.
Atmosphere: 5
Food: 2
Service: 1
Andy Lieu
We had an amazing experience! The food was fantastic, and the service was absolutely impeccable. We came with a party of 10 during a busy time and were a bit worried about the wait time with such a large order. To our surprise, the food came out quickly, and everything was delicious. At just $40 per person, it felt like a total steal for the quality and amount of food.
Kazu Kato, the manager, personally came over to introduce himself and make sure our group was well taken care of. His professionalism and attention to detail really stood out, ensuring our experience was seamless. Overall, we were beyond impressed and will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Salmon and Salmon Sashimi, Baked Lobster Roll 4 Pieces
Dylan Bruni
Very lively and wonderful selection of sushi. Still can't believe it's all you can eat
I was really disappointed with my experience at Kan Sushi in Oahu. When we arrived, the hostess seated our group of three (including a child) at a table with only two chairs, and handed us just two menus. The high chair we were given was broken, which was concerning. When we mentioned these issues, the hostess rolled her eyes, reluctantly fixed the situation, and walked away without another word. This kind of treatment from a server felt unprofessional and unacceptable, especially at a Japanese restaurant where customer service is usually a point of pride.
The food also left much to be desired. The miso soup was overly salty compared to a traditional preparation, and the sushi took longer than expected to arrive, even though the restaurant wasn’t particularly busy.
Overall, the combination of poor service and inconsistent food quality made for a disappointing visit. I hope the management addresses these issues because the restaurant has potential, but as it stands, I would not recommend it.
Atmosphere: 5
Food: 4
Service: 2
Really like the all you can eat. Choose the sushi you would like to try and they bring 2 pieces of each. Better than buying a roll 6-8 pieces. Tried the Korean fried rice and cheese corn, will pass next time. Server was great!
Atmosphere: 4
Food: 4
Service: 5
Love this place I've been here 8 times. Quality and quantity. Hard to find these days. The price is incredible $38.95 for all you can eat. Kayveaann is awesome, one of the best servers you'll ever meet.
We had a party of 8. We had a Lot of Sushi.
Really good.
Must do.
Excellent service and recommendations for our appetizers! Loved the Baked scallop roll, Doritos cool ranch sushi and others!
Great value for all you can eat lunch sushi. Everything was delish!
It is not good and very disappointing.
Thank you Bennie for your excellent service we enjoy the food, and the atmosphere. We will definitely coming back.
Very great quality for the price! Many options, all delicious! Emily was an amazing server! 😍
That was delicious! It cost me $149 USD for two people, including tips and a bottle of sake. So basically, you can eat all you want for around $40 USD per person — totally worth it
Restaurantji Recommends
Went for the second time because the first time was absolutely amazing however the second time was terrible. Food is AMAZING however staff NOT. I called ahead of time to inquire I'df they had child pricing. I specifically gave the man that answered my sons age. Whe. We got the bill my son was charged full price. When I questioned my server asked a manager who proceeded to come to our table, and advise that he was the person that I had spoken to and that I was lying to say that i had given him my son's age. I was talked down to call delire several times in front of the entire restaurant. If this is the kind of service set they provide here, the food doesn't make up for it. It's very unfortunate, because the food is amazing. The concept is amazing. And the atmosphere is beautiful. When I was told that the person insulting me was a manager, I was appalled. Needless to say my family and I will not be back. I had planned to take all of the men in my family. They're for father's day. However, we will be finding a new restaurant.
Our experience was horrible ! After dinner my husband and son experienced stomach problems ! We called to the restaurant to let them know , manager had to contact us and no one called me back ! They don’t care about their customers and about quality of food or service !
Nice place but terrible service quality. The rolls fall apart, a long wait before anyone comes to you, not enough waiters for all the visitors.
Atmosphere: 5
Food: 2
Service: 1
We had an amazing experience! The food was fantastic, and the service was absolutely impeccable. We came with a party of 10 during a busy time and were a bit worried about the wait time with such a large order. To our surprise, the food came out quickly, and everything was delicious. At just $40 per person, it felt like a total steal for the quality and amount of food.
Kazu Kato, the manager, personally came over to introduce himself and make sure our group was well taken care of. His professionalism and attention to detail really stood out, ensuring our experience was seamless. Overall, we were beyond impressed and will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Truffle Salmon and Salmon Sashimi, Baked Lobster Roll 4 Pieces
Very lively and wonderful selection of sushi. Still can't believe it's all you can eat
Atmosphere: 5
Food: 5
Service: 5
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