Marie is giving 100% greeting everyone when they come to the counter teaching them how to use the kiosk showing so much aloha this McDonald's is overwhelming busy but she doesn't miss a Beat corporate would be proud my name is Bruce Hensley I am Mr grateful never leaving Waikiki Hawaii
Atmosphere: 5
Food: 5
Service: 5
Nick Sarji
Came in to pick up my mobile order. Waited for over 30 minutes, no exaggeration. Eventually managed to get a hold of one of the employees to ask where my food was.
Employee turns around and grabs a bag from the kitchen area - apparently my order had been ready for a while, but none of the workers had actually brought it to the front. Obviously everything was cold and the fries were soggy. No offer to get a new batch of fries or even an apology.
To add the cherry on top, they had made the order incorrectly (ordered no mayo, had mayo on everything). Ridiculous experience. Shame!
Atmosphere: 3
Food: 2
Service: 1
Hope Gonzales
Staff would not even acknowledge me at the counter. Told the homeless guy he needed to have a number to pick up an order and laughed when the h Homeless man walked out with another patrons meal. Refused to remake the stolen meal
Atmosphere: 1
Food: 1
Service: 1
Online Reviews
I used the app and came to this restaurant every morning for breakfast during my hotel stay a couple blocks over. It was always busy and could’ve benefitted from the order update screen being in working condition. With language barriers (I saw a lot) so many people just huddle around and shove their phone in the employees’ faces looking for an update on their order.
Jane Milovanova
I waited for the order more than 15 minutes. They have no stuff and employees are completely not motivated .
Atmosphere: 1
Food: 1
Service: 1
Randy
I order from the app to pick up here on s regular basis. Since I am not physically in the restaurant when I order, it would be nice to be be able to see the status of my order. There is a monitor facing the lobby that is supposed to show this, however, at this restaurant it has not worked for months. Today I asked when it will be fixed and someone who works here told me that it never will be fixed!!! Why not? Every McDonald's that I have been in has a monitor that works except for this one. Quit being cheap and fix it.
Atmosphere: 2
Food: 4
Service: 1
Md Shafiqul Islam
Bad service. Ordered through app. I saw they put food(bif mac, fries and quarter pounder) in packet with my order number then removwd from there to nother packet. After waiting for a long time when inquired for update said they are still working on the order. We thought may be they are still preparing.... But when served got cold patty... Highly frustrating...
Atmosphere: 1
Food: 1
Service: 1
Sam Li
The food was decent, but the staff was grumpy and rude for not doing their job properly
Atmosphere: 3
Food: 4
Service: 1
That Guy
It’s way understaffed in the morning. There’s no reason for it.
bro what are you doing in the reviews. like it’s a mcd fr wrf
Rahil Modi
Its a McDonalds but for such a buzy location its good to see the staff attentive and polite. And the food was good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Иван Хмельницкий
I went into this café just to use the restroom, but they told me I had to buy something first. That’s really inconvenient and unwelcoming, so I’m leaving a negative review.
Nick Dufour
Top flight security yelled at me when i was sitting and waiting for an order, cuz i had food from another place in a box not opened.
Marie is giving 100% greeting everyone when they come to the counter teaching them how to use the kiosk showing so much aloha this McDonald's is overwhelming busy but she doesn't miss a Beat corporate would be proud my name is Bruce Hensley I am Mr grateful never leaving Waikiki Hawaii
Atmosphere: 5
Food: 5
Service: 5
Came in to pick up my mobile order. Waited for over 30 minutes, no exaggeration. Eventually managed to get a hold of one of the employees to ask where my food was.
Employee turns around and grabs a bag from the kitchen area - apparently my order had been ready for a while, but none of the workers had actually brought it to the front. Obviously everything was cold and the fries were soggy. No offer to get a new batch of fries or even an apology.
To add the cherry on top, they had made the order incorrectly (ordered no mayo, had mayo on everything). Ridiculous experience. Shame!
Atmosphere: 3
Food: 2
Service: 1
Staff would not even acknowledge me at the counter. Told the homeless guy he needed to have a number to pick up an order and laughed when the h Homeless man walked out with another patrons meal. Refused to remake the stolen meal
Atmosphere: 1
Food: 1
Service: 1
I used the app and came to this restaurant every morning for breakfast during my hotel stay a couple blocks over. It was always busy and could’ve benefitted from the order update screen being in working condition. With language barriers (I saw a lot) so many people just huddle around and shove their phone in the employees’ faces looking for an update on their order.
I waited for the order more than 15 minutes. They have no stuff and employees are completely not motivated .
Atmosphere: 1
Food: 1
Service: 1
I order from the app to pick up here on s regular basis. Since I am not physically in the restaurant when I order, it would be nice to be be able to see the status of my order. There is a monitor facing the lobby that is supposed to show this, however, at this restaurant it has not worked for months. Today I asked when it will be fixed and someone who works here told me that it never will be fixed!!! Why not? Every McDonald's that I have been in has a monitor that works except for this one. Quit being cheap and fix it.
Atmosphere: 2
Food: 4
Service: 1
Bad service. Ordered through app. I saw they put food(bif mac, fries and quarter pounder) in packet with my order number then removwd from there to nother packet. After waiting for a long time when inquired for update said they are still working on the order. We thought may be they are still preparing.... But when served got cold patty... Highly frustrating...
Atmosphere: 1
Food: 1
Service: 1
The food was decent, but the staff was grumpy and rude for not doing their job properly
Atmosphere: 3
Food: 4
Service: 1
It’s way understaffed in the morning. There’s no reason for it.
Service: 1
Took almost and hour to get two sandwiches
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
looks delicious like usually,
Atmosphere: 5
Food: 5
Service: 5
bro what are you doing in the reviews. like it’s a mcd fr wrf
Its a McDonalds but for such a buzy location its good to see the staff attentive and polite. And the food was good and fresh.
Atmosphere: 5
Food: 5
Service: 5
I went into this café just to use the restroom, but they told me I had to buy something first. That’s really inconvenient and unwelcoming, so I’m leaving a negative review.
Top flight security yelled at me when i was sitting and waiting for an order, cuz i had food from another place in a box not opened.
Atmosphere: 1
Food: 1
Service: 1
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