McDonald's
848 Ala Lilikoi St, Honolulu
(808) 831-4820
Recent Reviews
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Worst McDonald's live right down the road and every time we go, continues to mess up orders, people there have bad attitudes. I understand it's a fast food restaurant, we don't expect much but at least try.
The lady named Elizabeth was so rude and disrespectful to me. I know it was rush hour but it took me 1 hour and 20 minutes to get my order, I think thats pretty ridiculous for a happy meal.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries
Honestly had a very frustrating experience in this McDonalds. All a wanted was a simple double cheeseburger no pickle no mustard but clearly that was too hard to follow. I had to go back twice because the burger was wrong first time with mustard and pickles and the second time they put extra pickles. I HATE PICKLES so that really just set me off. Won’t be going back. Customers wants are clearly disregarded
Food: 1
I waited 30 minutes for my order and the server in the yellow shirt was throwing people's orders in the bag and throwing the cups and straws on the counter. We're not beggers , we are your customers. If you're not happy with your job, don't take it out on the customers. Work somewhere else. So disrespectful.
Atmosphere: 1
Food: 3
Service: 1
Is not open 24 hrs. Opens at 4:15
Atmosphere: 3
Food: 3
Service: 3
Great food and really nice people that work there. What more could you ask for.
Atmosphere: 5
Food: 5
Service: 5
20 minutes it took for a breakfast sandwich this morning.
Atmosphere: 1
Food: 2
Service: 1
Terrible customer service young boy with glasses taking my order I told him no salt on my fries and he gave me the receipt that says no salt and he gave me the salty fries smh 🤦🏽♀️ he told us at the intercom to wait and we waited for a long time and I told my sister ask him if he’s ready to take our order. He said “ WHAT DO YOU GUYS WANT !? “ like we haven’t been waiting forevers ! He so damn rude . And when my sister in law tried to give him trash bc she didn’t wanna liter he said “ SORRY NO OUTSIDE TRASH “ . I threw my food away bc I know he did something to it . SMH 🤦🏽♀️ waste of time and money . Fries was cold and salty , drinks all the ice melted already filet o fish was cold . MOST TERRIBLE MCDONALDS ON THE ISLAND ! .
Atmosphere: 1
Food: 1
Service: 1
Drive thru is beyond slow!!!! Well.... Service at this location is usually not that fast... but I made the mistake of not going to a other mcdonalds so its my fault. However AVOID THIS LOCATION dont make my mistake 😆 🤣
Atmosphere: 2
Food: 3
Service: 1
Friendly and efficient staff.
Service: 5
Restaurantji Recommends
What is the point of mobile order if the food is never ready. Always out of stuff and never have food ready.
Atmosphere: 1
Food: 5
Service: 1
Smh. Get the black lady from the drive thru please..she is nice and all but she is too slow to take orders when yall have lines at 4 pm by the airport. Im sorry she need to work the front or be on the grill something else. Lord have mercy.
Atmosphere: 1
Food: 1
Service: 1
If I could give it a zero I would
Atmosphere: 1
Food: 1
Service: 1
This lady named Elizabeth took our order and first, did not give a receipt. Secondly, she gave bad costumer service as she gave my friend and I attitude. We both waited over 30 minutes to receive our food. Additionally, we complained twice, asking for our food once and got told we needed to wait. However, we had told them we waited 30 minutes already. We had to ask again for our food to the manager as we were already waiting more than we should. Why should we have to complain twice to receive the food that we paid for? We may have been treated such a way because we are teenagers. Regardless, this should not be happening towards anyone. This behavior is immature and unacceptable, please do better on training your employees.
Food: 3
a lady named elizabeth took my order and didn’t give me a receipt. as well as gave my friend attitude. I didn’t know what my number was so i stood at the counter for 30 minutes they still didn’t call out my order. other people who ordered before me got their food. we complained but got told to wait even after we were waiting for 30 minutes already. we had to ask the manager to receive our food. grow up elizabeth.
Atmosphere: 1
Food: 1
Service: 1
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