McDonald's
$ • Fast Food, Coffee Shops, Burgers
Hours:
928 Valkenburgh St, Honolulu
(808) 423-9695
About McDonald's
Customers' Favorites
McDonald's Reviews
We frequent this McDonald's as it is close but, it is terrible. 8 out of 10 times they will not give you everything that you order. I am very bad about not checking things before I leave and I find out when I get home.... Last month, they forgot to give us a filet of fish sandwich and today, they did not give us 2 apple pies. I believe it is time for new management at this location!😡
TERRIBLE customer service!!!!!! They are always out of so many things. I don't know who does the ordering but this McDonalds does not have it together.
The only reason why we would go to this location is because of the indoor playland, but seeing how the last three times we have gone the playland is so dirty and not well sanitized that we have decided along with the terrible service, quality of food, the amount of wrong orders we have received and the lack of product knowledge...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's, a well-known fast-food chain, has a diverse presence across Hawaii. The Vaulkenburg Street location in Aiea stands out for its attentive staff, particularly Ms. Marilyn, who ensures a pleasant experience for both customers and their children. The restaurant maintains a clean and tidy environment, with consistent cleaning noticed during visits, catering to both dine-in and take-out preferences.
Visitors can enjoy a range of menu items, including the popular caramel iced coffee and the latest Happy Meal toy offerings, which currently feature a celebration of Disney's 100th anniversary. The staff is helpful in assisting customers with their toy selections, even going the extra mile to ensure the correct items are provided.
However, some recent feedback indicates challenges with service speed and food quality. Diners have reported slow service, with long waits for breakfast orders, and mixed experiences with food items like the double cheeseburger.
Overall, this McDonald's location offers a reliable dining experience, but it may require attention to service and food quality to enhance customer satisfaction.