I agree with what someone said, “no Aloha spirit in this place”.The afternoon staff on 3/14 appeared quite clueless and unprofessional. If they can't prepare the order correctly, at least they should provide good service. They were slow at processing orders, not due to being busy, but without providing any explanation for the delay.
Atmosphere: 1
Food: 3
Service: 1
Crystal Saleve
Great Customer Service Tonight! My Order Was Fast And Fresh Taste To Eat And Enjoy! Thank You So Much! God Bless You ALL Always! ??✝️?❤?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kiddie Cone, Burger, Fries, Quarter Pounder with Cheese & French Fries, McDonald's Big Mac
CerebralFlight
The absolute worst mcdonalds I've been to. The employees are programmed bots, and the drive thru is the dumbest thing you'll experience on island.
Atmosphere: 1
Food: 1
Service: 1
Clifford Reyes
It is the 3rd time, ordering chicken nuggets and no chili sauce. They are putting it on the menu but not being loyal to customers. They are just trying to get rid of there chicken nuggets so people don't go to chick-fila. That is a very rude strategy!! King st., North school st, and waikamilo mcdonalds has the sauce. They should be more honest to customers. When ordering at drive thru and I ask for chili sauce the order taker don't say any thing about if they ran out of chili sauce the time I find out is when they give me my full order, and there are no sauce with my order. Then I asked, where are the sauce nothing in the bag?That person respond what kind of sauce you want? I say, chili sauce. And the person that gave me the food replied, oh we don't have chili sauce! And then I drove away with no sauce. My granddaughter said, we shouldn't go here no more. They took our money and didn't give what we wanted. Kids get very mixed up with terrible service!!!Mcdonalds 1055 beretania st. Don't go there!!!
Atmosphere: 2
Food: 1
Service: 1
Steve Okamura
Well run & efficient mcds. Beware their ice cream machine never works.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fries
Victor Garcia
There tends to be a lot of homeless people hanging out in this McDonalds.
Atmosphere: 2
Food: 2
Service: 3
Mark Lee
My issue is this, I grew up with McDonald's being a treat, but now knowing the process and the ingredients of how McDonald's business model works I don't believe that it is sustainable unless they're practices become a win-win-win situation where there is no detriment to society to help and to the environment this needs to change I hope this reaches corporate..
This location is very popular and it gets pretty crowded during peak hours. When that happens your order can get misplaced. But during off peak hours it's a nice location.Parking: Usually you can find parking at the premises, but the usually long drive through line makes the access a bit tricky sometimes.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Chicken, Fries, Quarter Pounder with Cheese & French Fries
Shannon Molina
I waited 10 min. for my food, & they gave me the wrong order for the fifth time.... The service is not very pleasant...
Atmosphere: 3
Food: 2
Service: 3
David Rosenbrock
The work crew were pleasant. The service was excellent. The food was hot and tasty. 1
Atmosphere: 3
Food: 4
Service: 4
MaryMaile
Fast service. Fairly hot food. They were patient with us as we ordered.Drink area was clean. No condiments out but they had already provided along with napkins. Glad to try the McRib this year. Thank
Atmosphere: 5
Food: 5
Service: 5
Siu Matangi
I ordered a Caramel Frappe using my points and I didn’t get it.. I left McDonald’s with nothing. Honestly, don’t come to this McDonald’
Waited for an entire hour to figure out their system wasn't work for GrubHub. Employee over the phone was difficult to deal with.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cheeseburger, Big Breakfast, Burger
Service was fast and efficient from the drive-thru. There isn't a lot of parking and the restaurant sitting has a limit of 45 minutes.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger, Crispy Chicken, Fries, Big Mac, Quarter Pounder Hamburger
The mobile togo app is so convenient.
Atmosphere: 5
Food: 5
Service: 5
I agree with what someone said, “no Aloha spirit in this place”.The afternoon staff on 3/14 appeared quite clueless and unprofessional. If they can't prepare the order correctly, at least they should provide good service. They were slow at processing orders, not due to being busy, but without providing any explanation for the delay.
Atmosphere: 1
Food: 3
Service: 1
Great Customer Service Tonight! My Order Was Fast And Fresh Taste To Eat And Enjoy! Thank You So Much! God Bless You ALL Always! ??✝️?❤?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kiddie Cone, Burger, Fries, Quarter Pounder with Cheese & French Fries, McDonald's Big Mac
The absolute worst mcdonalds I've been to. The employees are programmed bots, and the drive thru is the dumbest thing you'll experience on island.
Atmosphere: 1
Food: 1
Service: 1
It is the 3rd time, ordering chicken nuggets and no chili sauce. They are putting it on the menu but not being loyal to customers. They are just trying to get rid of there chicken nuggets so people don't go to chick-fila. That is a very rude strategy!! King st., North school st, and waikamilo mcdonalds has the sauce. They should be more honest to customers. When ordering at drive thru and I ask for chili sauce the order taker don't say any thing about if they ran out of chili sauce the time I find out is when they give me my full order, and there are no sauce with my order. Then I asked, where are the sauce nothing in the bag?That person respond what kind of sauce you want? I say, chili sauce. And the person that gave me the food replied, oh we don't have chili sauce! And then I drove away with no sauce. My granddaughter said, we shouldn't go here no more. They took our money and didn't give what we wanted. Kids get very mixed up with terrible service!!!Mcdonalds 1055 beretania st. Don't go there!!!
Atmosphere: 2
Food: 1
Service: 1
Well run & efficient mcds. Beware their ice cream machine never works.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fries
There tends to be a lot of homeless people hanging out in this McDonalds.
Atmosphere: 2
Food: 2
Service: 3
My issue is this, I grew up with McDonald's being a treat, but now knowing the process and the ingredients of how McDonald's business model works I don't believe that it is sustainable unless they're practices become a win-win-win situation where there is no detriment to society to help and to the environment this needs to change I hope this reaches corporate..
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
This location is very popular and it gets pretty crowded during peak hours. When that happens your order can get misplaced. But during off peak hours it's a nice location.Parking: Usually you can find parking at the premises, but the usually long drive through line makes the access a bit tricky sometimes.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Chicken, Fries, Quarter Pounder with Cheese & French Fries
I waited 10 min. for my food, & they gave me the wrong order for the fifth time.... The service is not very pleasant...
Atmosphere: 3
Food: 2
Service: 3
The work crew were pleasant. The service was excellent. The food was hot and tasty. 1
Atmosphere: 3
Food: 4
Service: 4
Fast service. Fairly hot food. They were patient with us as we ordered.Drink area was clean. No condiments out but they had already provided along with napkins. Glad to try the McRib this year. Thank
Atmosphere: 5
Food: 5
Service: 5
I ordered a Caramel Frappe using my points and I didn’t get it.. I left McDonald’s with nothing. Honestly, don’t come to this McDonald’
Atmosphere: 1
Food: 1
Service: 1