McDonald's
820 W Hind Dr, Honolulu
(808) 377-5101
Recent Reviews
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Absolute garbage attitude from the workers. I order to eat at the restaurant and grabbed a table tent with the number on it. The workers set the tray on the front counter for us to come grab it and yelled our number. They are too lazy to walk across the restaurant to bring the food to the table and act very rude and annoyed about it.
Atmosphere: 4
Food: 3
Service: 1
They never gave me all of my order they checked the bag and said it was all there and there drive thru service is very rude
Atmosphere: 1
Food: 1
Service: 1
KoKo & I eat McDonalds everyday for breakfast and dinner. This location hands down is one of the best McDonalds locations. The food always tastes good and well prepared, the bathrooms are always clean, the staff is friendly, the whole place is always nice & clean. Great ownership 👍
Atmosphere: 5
Food: 5
Service: 5
Awesome and efficient McDonalds. Got the Taro pie here!
Atmosphere: 5
Food: 5
Service: 5
Bad service, not well train staff. No communication between staff . Staff are not busy, just standing around . My order also gave away to wrong customer.
Atmosphere: 3
Food: 3
Service: 5
Ordered food on app ahead of time, came here, it’s not ready, so i went back out, 15mins later still not ready and when i asked everyone looked clueless. It’s been over 20mins since order was placed and im still here waiting. No sense of urgency even after I told them I’d been waiting and running late for something. Guess no point ordering ahead here.
Atmosphere: 1
Service: 1
Used points for a cone. Stood there for 5 mins, no line. Employees decided to do a bunch of other stuff first. Then they give me a 1/2 sized cone. After I sat down he made me stand back up and walk over to get my cold after standing there for 5 minutes.
Then my father came in and tried to order it took them 20 minutes to figure it out cuz they are completely incompetent. He got another cone it was also less than half size. They also got the price wrong. Yes 1 2 3
38 minutes in drive thru today…unacceptable…what happened to “speedy service “. Saturday 4/5/25
I attempted to make a purchase (ordered through app) at 10:35P tonight. Hours say this location closes at 11:00P. Upon arrival at 10:45P I found the employees had closed the store early and ignored all drive up customers. They were providing service to a group of approximately 10 teenagers that looked like their high school friends. Instead of doing their job, they were giving away free (I assume) food and drink to their high school buddies.
Despicable. I don't care if a location is closed. But if open, and an app takes your order, you should provide service upon the stated hours. Don't make me drive 20 minutes to be disappointed for the night. Ridiculous.
The staff here are rude and inconsiderate, often acting as though assisting customers is an inconvenience. On top of that, they refuse to offer drink refills and fill your cup to the brim with ice. Total rip-off.
Restaurantji Recommends
Very expensive and fries were cold.
so unkind
Atmosphere: 3
Food: 3
Service: 1
McDonald's Meal deal
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, French Fries, Big Mac
got half of my order right
Unbelievably slow and unfriendly service! First and last time at this location!
Atmosphere: 4
Food: 4
Service: 1
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