Despite having a reservation confirmed by your restaurant, we were not allowed in. I have never encountered such arrogance from a manager. This was the worst experience we’ve had in Honolulu. We will make sure to discourage others from visiting.
Emil Parafiniuk
I had no chance to try… we have made a reservation for party of 5, through their website … we finally found them, but … it’s a private party . So they didn’t let us in. Shame. Thank you for a wonderful Sunday evening…
Max
They don’t respect people
Janelle Otsuji
Came for happy hour. Food was delicious. Comfy booths. Service was good until it got busy and it seemed we were forgetton. Floor was oddly very sticky and bathrooms were not well cleaned. They will validate parking at international market place to a discounted rate. The food was good but not sure if I would return.
Mike B.
By far the worst service/experience!…and it was our first and definitely last visit! My family was here for dinner (Sunday) and there was no wait, and quite frankly not very many people dining at the time.
After being seated, it took the male waiter about 10-15 minutes to even greet us…after about another 10 minutes, he takes our order. My daughter orders sliders, and waiter proceeded to tell us that they’re out of fries AND onion rings…wow that’s a first!
After placing our dinner order, I request for an ice tea, and family orders water. I receive my iced tea at a reasonable time, although they glasses of water was never served! After about 20 minutes, no food or the appetizer we ordered, water nowhere to be seen/found, so I flag down the bartender and request for glasses water for my family…he returns to bar and doesn’t even prepare any water glasses for us…after about another 10 minutes, the water alter appears at bar and I observe the bartender tell waiter we named him after…waiter looks very confused and disinterested, continues to do whatever he’s doing at the bar!
We finally decide to leave…but before I exit the restaurant, I decided to approach the bartender and offer to pay for my iced tea. I make eye contact with the server and tell him we’re done. Server seemed fine with our decision and showed no remorse whatsoever for the horrible service!
Oh and another observation…the female host was hanging out at the bar the entire time chatting with a male customer while we were seated…and there were several couples that had been waiting to be greeted/seated, and left after a few minutes.
By the way, this is my very first review post!…so that should show how upset we were as a family!
Verky
I got the fried fish which had a cool display. It’s a cool place that has someone performing. We went on a weekend so not sure if it’s different during the week.
Redentor Resuma
A very noisy place to eat with your relatives who you have not seen for long. Good service and good food except for the seafood where the clams didn’t taste fresh.
Daniel C
Jordan, our bartender, was friendly and great to talk with. Gave great recommendations and was prompt in service. Would return for his great service!
Nikki H.
First time being here. I love the food, had boneless pork chops and garlic shrimp fried rice. Mud pie was yummy! Try it ;) Our server was great, and we'll be back again.
Food was decent other than finding a hair in our chicken and having it remade. Our server was extremely rude and not only made comments about how we’re disrespecting the culture because I didn’t know how to pronounce one of the drinks. Also kept referring to us as “Americans”, which is wild considering he enjoys his freedom as an American. The live music was nice and the host helped us more than our server. Overall not impressed and definitely not the restaurant for tourist.
Atmosphere: 2
Food: 1
Service: 1
Carter
I love the food and the lighting is top tier.
Atmosphere: 5
Food: 5
Service: 4
Andrew Tai
Great place for food and hangout
Wheelchair accessibility: Elevator
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Shrimp and Clams
Mike McClure
I'm sorry but the food may have been for local taste but not mine. The Monkey Pod Tree in front of restaurant is outstanding.
Atmosphere: 5
Food: 1
Service: 4
Jeffrey Quick
I got the shrimp and clams over rice and it was the most tender clams I have ever had. Absolutely scrumptious! The live music set the vibe too.
Despite having a reservation confirmed by your restaurant, we were not allowed in. I have never encountered such arrogance from a manager. This was the worst experience we’ve had in Honolulu. We will make sure to discourage others from visiting.
I had no chance to try… we have made a reservation for party of 5, through their website … we finally found them, but … it’s a private party . So they didn’t let us in. Shame. Thank you for a wonderful Sunday evening…
They don’t respect people
Came for happy hour. Food was delicious. Comfy booths. Service was good until it got busy and it seemed we were forgetton. Floor was oddly very sticky and bathrooms were not well cleaned. They will validate parking at international market place to a discounted rate. The food was good but not sure if I would return.
By far the worst service/experience!…and it was our first and definitely last visit! My family was here for dinner (Sunday) and there was no wait, and quite frankly not very many people dining at the time.
After being seated, it took the male waiter about 10-15 minutes to even greet us…after about another 10 minutes, he takes our order. My daughter orders sliders, and waiter proceeded to tell us that they’re out of fries AND onion rings…wow that’s a first!
After placing our dinner order, I request for an ice tea, and family orders water. I receive my iced tea at a reasonable time, although they glasses of water was never served! After about 20 minutes, no food or the appetizer we ordered, water nowhere to be seen/found, so I flag down the bartender and request for glasses water for my family…he returns to bar and doesn’t even prepare any water glasses for us…after about another 10 minutes, the water alter appears at bar and I observe the bartender tell waiter we named him after…waiter looks very confused and disinterested, continues to do whatever he’s doing at the bar!
We finally decide to leave…but before I exit the restaurant, I decided to approach the bartender and offer to pay for my iced tea. I make eye contact with the server and tell him we’re done. Server seemed fine with our decision and showed no remorse whatsoever for the horrible service!
Oh and another observation…the female host was hanging out at the bar the entire time chatting with a male customer while we were seated…and there were several couples that had been waiting to be greeted/seated, and left after a few minutes.
By the way, this is my very first review post!…so that should show how upset we were as a family!
I got the fried fish which had a cool display. It’s a cool place that has someone performing. We went on a weekend so not sure if it’s different during the week.
A very noisy place to eat with your relatives who you have not seen for long. Good service and good food except for the seafood where the clams didn’t taste fresh.
Jordan, our bartender, was friendly and great to talk with. Gave great recommendations and was prompt in service. Would return for his great service!
First time being here. I love the food, had boneless pork chops and garlic shrimp fried rice. Mud pie was yummy! Try it ;) Our server was great, and we'll be back again.
Terrible food - salty , weird.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Food was decent other than finding a hair in our chicken and having it remade. Our server was extremely rude and not only made comments about how we’re disrespecting the culture because I didn’t know how to pronounce one of the drinks. Also kept referring to us as “Americans”, which is wild considering he enjoys his freedom as an American. The live music was nice and the host helped us more than our server. Overall not impressed and definitely not the restaurant for tourist.
Atmosphere: 2
Food: 1
Service: 1
I love the food and the lighting is top tier.
Atmosphere: 5
Food: 5
Service: 4
Great place for food and hangout
Wheelchair accessibility: Elevator
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Shrimp and Clams
I'm sorry but the food may have been for local taste but not mine. The Monkey Pod Tree in front of restaurant is outstanding.
Atmosphere: 5
Food: 1
Service: 4
I got the shrimp and clams over rice and it was the most tender clams I have ever had. Absolutely scrumptious! The live music set the vibe too.
Atmosphere: 5
Food: 5
Service: 5
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