Papa Johns Pizza

1365 Nuuanu Ave, Honolulu
(808) 546-8050

Recent Reviews

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Lei

Monday, we ordered stuffed crust pizza for my me and a pepperoni mushroom and olive for the wife. In the past, the food was cold and not as good as it should be, but on Monday, I had low expectations. I was so wrong, the pizza's arrived hot fresh and just like how they used to be. I'm glad to say that We enjoyed them pizzas.

Atmosphere: 5

Food: 5

Service: 5

Unko Pops Pops

Avoid if possible.

Parking: Had bad pizza upset family members. Stay away.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Specialty Pizza

James Lynch

All I wanted was a cheese pizza and I got an undercooked oily mess possibly the worst Pizza I have ever had I'll stick to Pizza Hut down the street this place sucks had to get a full refund from doordash.

jose.locksmith808 Gonzalez Piña

My experience was pretty good until my delivery driver called and opened his mouth. After that I didn't trust anything the man was pretty rude. Paid $52.00 for two pizzas that we are not going to even touch. The concerning part is that another person delivered them and he was kind and explained that they have had plenty of problems with this character

Food: 1

Service: 1

Reid .Hamasaki

Messed up both of my orders. Forgot the pepper too!

Atmosphere: 3

Food: 2

Service: 1

brandon dengler

Ordered online, and it was ready for pickup in 10 minutes. Great customer service and good pizza

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Pizza, Dipping Sauce

Jesse Tellez

The customer service here is the best I’ve experienced at a pizza shop. Helped me order online and saved me some much needed money.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Mikhail Shkaralevich

Chris and Todd are awesome, guys. Thanks for the pizza, guys, really enjoyed it.

Atmosphere: 5

Food: 5

Service: 5

suzarah mae evangelista

They gave me the wrong

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pizza

Albert K

Quality pizza.

Atmosphere: 3

Food: 4

Service: 4

Myung Matsumoto

Enjoy the cheese ball~~

Kayla Sistrunk

Horrible customer service. They had the door locked after I ordered carry out and let me stand outside for 20 minutes before coming to the door to say or tell me anything. Might I mention it isn’t in the safest location, it was dark, and there were sketchy people walking all around. Wouldn’t have minded waiting as much if they would have come to the door saying it would be a moment.

Atmosphere: 1

Food: 3

Service: 1

Luke Snell

Hands down the worst papa John's pizza I've ever had. The regular crust pizza looks like it was haphazardly just tossed in the oven, it barely has any flavor or sauce. I then found out it's because they put all the sauce on the thin crust, but didn't even try to spread it out evenly which lead to burnt, unevenly cooked crust. Like, just try and implement a quick quality check, or literally ANYTHING.

Caleb K.

Fast, SUPER FRIENDLY, and delicious. Best service hands down.

Noel

April 6, 2023Ordered pizza online at 7:30pmCalled store manager 5 timesAnswered on the 5th time and placed me on hold for 40 minutesPizza was delivered at 9:30pmPizza arrived coldI drove to the store in person to get my much deserved refundOn duty manager was given directions from Kanoe, the GM that I was not to be given a refund. Instead I waited there in the store for them to remake my order. (mind you I tipped the driver $5 to deliver a cold pizza 1.5 hours after the estimated deliver time)Since I was told I would not be given a refund I went to Papa Johns corporate site to research their "quality guarantee""The Quality Guarantee excludes any issues regarding the delivery time.""There is no cash alternative or refund available."Since I will not be given a refund, I will place a 1 star review multiple times until their overall rating drops to a 1 star.Mahalo.

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