I have been dining at R Field for years and today I have made the decision never to return. The server was incredibly rude, was not happy with the tip (wasn’t going to leave any as he was so rude), and he chased me after we left to tell me I didn’t leave enough of a tip for him - then told me to go back to Australia! He actually was vervally abusive to me. I have never ever been treated so badly by a server in a restaurant. Maybe why the reviews aren’t good! The managment at Ala Moana have no interest in this abuse from their staff!!!!!
Donald Mackert
Poor Customer Service - I have eaten here multiple times on my business trips to Honolulu. The food has been excellent and the service up to today great.
The Bar does not have many non-alcoholic beverages. Each previous visit I took a lemonade from the case and paid for it on the way out without issue.
This evening, an employee who I have not seen before was extremely insistent that I could not drink the lemonade at the bar.
I cancelled my order, got up and left. You lost my business.
Gloria
The food was really good! I liked the haupia, lilikoi , chia seed cup that they had, it was amazing ! I thought the food over all was great. Soda is pricey , it's can soda they bring to you with a glass. Overall I will be returning , I enjoyed myself.
Junko
This was the 3rd time I went to Eleven. The price went up and the service level went down. The food was Ok. The server used to slice Prime Rib but they slice meat thin in advance. That makes meat dry and hard. And server were friendly and nice but one gentleman (floor manager?) was not smiling at all and kind of rude and mean..
Hirsch
Love this hidden gem!! Literally in the back of the supermarket. Food was amazing AND for an amazing rate too. Definitely will be back very soon!!
Clyde
A good value with a lot of selection. The service is good. A good place to hang out and socialize with friends and family and enjoy a meal.
mark
Since the last time I visited, price increased alomost $10! Buffet now $39 and no drink included, up from $35 few months ago w/ Coffee/tea included. Not going back at this price.
Beverly
The overall experience was excellent. Food and service were both exceptional. Would definitely return.
Robi
Lucus does an outstanding job changing the buffet dishes every month. Elizabeth and Jin are very attentive and service oriented! We also appreciate Cynthia who toils behind the counter but always has time to greet us!
Carlton
Brunch buffet was small, but nice and relaxed. Some of the food could have hotter, but quality was pretty good. Drinks were not included in the price.
Went there to celebrate a friend's birthday! First time there and we both enjoyed it! Elizabeth the bartender was amazing! Loved the selection of different flavors, desserts and drinks to choose from. We will definitely be back?. Thank you “Eleven”
Priscilla
This is the 4th time I ate at Eleven in the past 4 months, all dishes are the same. Price went up 15%. I had sent other comments for the other visits so only focusing on my visit yesterday 9/29. The fish continue to be dry, overcook and chewy taste. Chicken are dry and old too. Water melon are old, feel like it's been out for a while so juice on plate not on the melon. So, not firm melon. Sunday was busy, they had a 23 people party so we 3 had to wait a little bit for our 11:30a table but is fine. we don't mind. However, 10 minutes after we sat, we still didn't get our coffee and tea. That is not appreciated. Prime rib is good. I'lll suggest to use a smaller soup bowl which takes up a large space for some of the smaller tables. Thanks. Priscilla
Lari Anne
The ambience and food never disappoint. Service is always good. Drinks are expensive but they do have a nice variety of spirits to choose from and the amuse bouche is a nice touch.
Tricia
For the price you can't go wrong. Everything was delicious. There was 2 people that was at the check in counter and they were not friendly at all. But other than that everything was great
Terry
It's sad, Eleven is really my 'go to' neighborhood bar. I made reservations via OpenTable. It gave me only an option for seating for three. Bar was not available. When we arrived, we were told they didn't have a table, only the bar. Confusing for sure! The server had sad a couple in a four top. We asked politely for them to move down to a two top and they did. Eleven just needed better organization for their reservations. Also, really disappointed that the food service ended early and we were starving!
I have been dining at R Field for years and today I have made the decision never to return. The server was incredibly rude, was not happy with the tip (wasn’t going to leave any as he was so rude), and he chased me after we left to tell me I didn’t leave enough of a tip for him - then told me to go back to Australia! He actually was vervally abusive to me. I have never ever been treated so badly by a server in a restaurant. Maybe why the reviews aren’t good! The managment at Ala Moana have no interest in this abuse from their staff!!!!!
Poor Customer Service - I have eaten here multiple times on my business trips to Honolulu. The food has been excellent and the service up to today great.
The Bar does not have many non-alcoholic beverages. Each previous visit I took a lemonade from the case and paid for it on the way out without issue.
This evening, an employee who I have not seen before was extremely insistent that I could not drink the lemonade at the bar.
I cancelled my order, got up and left. You lost my business.
The food was really good! I liked the haupia, lilikoi , chia seed cup that they had, it was amazing ! I thought the food over all was great. Soda is pricey , it's can soda they bring to you with a glass. Overall I will be returning , I enjoyed myself.
This was the 3rd time I went to Eleven. The price went up and the service level went down. The food was Ok. The server used to slice Prime Rib but they slice meat thin in advance. That makes meat dry and hard. And server were friendly and nice but one gentleman (floor manager?) was not smiling at all and kind of rude and mean..
Love this hidden gem!! Literally in the back of the supermarket. Food was amazing AND for an amazing rate too. Definitely will be back very soon!!
A good value with a lot of selection. The service is good. A good place to hang out and socialize with friends and family and enjoy a meal.
Since the last time I visited, price increased alomost $10! Buffet now $39 and no drink included, up from $35 few months ago w/ Coffee/tea included. Not going back at this price.
The overall experience was excellent. Food and service were both exceptional. Would definitely return.
Lucus does an outstanding job changing the buffet dishes every month. Elizabeth and Jin are very attentive and service oriented! We also appreciate Cynthia who toils behind the counter but always has time to greet us!
Brunch buffet was small, but nice and relaxed. Some of the food could have hotter, but quality was pretty good. Drinks were not included in the price.
Restaurantji Recommends
Went there to celebrate a friend's birthday! First time there and we both enjoyed it! Elizabeth the bartender was amazing! Loved the selection of different flavors, desserts and drinks to choose from. We will definitely be back?. Thank you “Eleven”
This is the 4th time I ate at Eleven in the past 4 months, all dishes are the same. Price went up 15%. I had sent other comments for the other visits so only focusing on my visit yesterday 9/29. The fish continue to be dry, overcook and chewy taste. Chicken are dry and old too. Water melon are old, feel like it's been out for a while so juice on plate not on the melon. So, not firm melon. Sunday was busy, they had a 23 people party so we 3 had to wait a little bit for our 11:30a table but is fine. we don't mind. However, 10 minutes after we sat, we still didn't get our coffee and tea. That is not appreciated. Prime rib is good. I'lll suggest to use a smaller soup bowl which takes up a large space for some of the smaller tables. Thanks. Priscilla
The ambience and food never disappoint. Service is always good. Drinks are expensive but they do have a nice variety of spirits to choose from and the amuse bouche is a nice touch.
For the price you can't go wrong. Everything was delicious. There was 2 people that was at the check in counter and they were not friendly at all. But other than that everything was great
It's sad, Eleven is really my 'go to' neighborhood bar. I made reservations via OpenTable. It gave me only an option for seating for three. Bar was not available. When we arrived, we were told they didn't have a table, only the bar. Confusing for sure! The server had sad a couple in a four top. We asked politely for them to move down to a two top and they did. Eleven just needed better organization for their reservations. Also, really disappointed that the food service ended early and we were starving!
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