Mandy, our waitress, was excellent, very attentive. Although we didn't order much ( we had a late lunch) she was very pleasant. This time, my favorite dish, Roasted Brussels Sprouts was perfect! Will definitely go again. Sorry, didn't take any pictures.
Gary
I was ‘ono' for a Ruscello's Burger and enjoyed the Burger and all the accompaniments very much! Service was great! Mandy was my server and she provided the great service! Also, Raven seated me and was welcoming which I appreciated! Looking forward to my next visit to Ruscello ...
John Smokes
This is probably the most pretentious place in Oahu. Online reservations are booked through night but inside more than half tables are empty. Tables sit for more than 20 minutes without being cleaned. Food is average and staff is below average. I would not recommend. There are far better places to eat
Atmosphere: 1
Food: 2
Service: 1
Janice
The service and the food are always top notch. It's a contemporary eatery so it's noisy. They pipe in a drum beat which keeps the tempo moving. I assume it is designed to keep people eating at a pace. You definitely won't fall asleep, the drumbeat never changes. Not sure it's that helpful but since it's not really music it's hard to like. I think it shaved off some of my stars. The staff is truly amiable and they obviously have an organized kitchen. You don't wait for anything. It's a good plate of food and it's worth it so we are regulars.
Shelby
Been here a handful of times. Food is always good! Love the quality and taste of everything Ive had here. Drinks are just as yummy! Service is always friendly and attentive the moment you arrive.
Caron
The overall experience was not great but not really bad either. The food ( both my friend and I had the burger) was pretty tasty but the service left something to be desired. I ordered coffee which was tepid. I asked for no aioli on my burger and it came with aioli and the fries were cold. Our waitperson did not come back to check on us so I had to flag down someone else who took the burger back. Although our original waitperson passed by several times he never asked why I didn't have my meal although it had been served some time ago. I don't know if he ever realized that he failed to tell the food preparers to leave out the aioli or alternatively that the food preparers made the mistake. When it came back, everything was fine. The fries were warmer and the burger did not have aioli on it. I ordered it medium rare but both times it was medium. That didn't bother me, though, because the burger was good and was not dry. I like the atmosphere of the restaurant and the noise level was good. My friend and I had no trouble conversing. It's been a long time since I've dined at Ruscello. Several of my past visits had similar problems with service. I was hoping things had improved, but it seems not.
Allison Fuentes
Our service from one of the waitress was great, very helpful and accommodating.
The food was just okay. Not much selection with pastas which is disappointing honestly. The lobster bisque was so salty. Only thing was worth getting was the garlic ciabatta for $4.50 lol. The pasta and pizza look colorful and delicious but once you have a bite it’s all bland. Their signature cocktails was pretty good but definitely on the pricey side.
The view outside was nice especially during sunset because you get both city and ocean views.
All in all, this restaurant was alright. It’s not what I expected coming from the great reviews I saw on here and social media.
Atmosphere: 4
Food: 2
Service: 5
Ben Allen
Had our first visit here today, and it couldn’t have gone better. Aaron was our server, and he absolutely crushed it. He checked on us at the right times, kept everything moving, and made sure we were taken care of the whole way through. You don’t always get service that dialed-in, especially on a first visit. The food was great, the place was comfortable, and Aaron made the whole experience even better. We’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Paige
Tran was our waitress and she was lovely as always. Our food for our date night was so yummy! And we got to sit at a window table that I had requested and got to watch a beautiful sunset. Ruscello's is my favorite place to dine. It has become my comfort place where I always know will leave with a full tummy and heart. 🥹🙏🏻❣️
Shully
We’ve dined at Ruscello several times on past trips to Oahu and it’s always been one of our favorite spots — great food and friendly service. This visit, though, wasn’t quite up to the usual standard.
We sat at the bar since there was a 30-minute wait. The bartender was friendly, and the lobster bisque was absolutely delicious — rich, flavorful, and served piping hot. The wine was nicely chilled and the beer perfectly frosty.
We mentioned to the bartender that we’d be sharing a burger and asked if it could be cut. When it arrived uncut, the food runner explained the kitchen wouldn’t do it but kindly offered to find us a knife. We ended up cutting it ourselves, but it fell apart in the process and turned out a bit messy. The fries were soggy, and the burger itself was a little lacking in flavor.
We also didn’t receive utensils or napkins until a waiter noticed us reaching for the small cocktail napkins at the bar.
Hopefully this was just an off day — Ruscello has always been a highlight of our visits to Honolulu, and we’re looking forward to giving it another try next time.
A great restaurant on the 3rd of floor of Nordstrom at Ala Moana Center with outdoor terrace and gorgeous ocean view. The menu has something for everyone and I prefer the burrata salad and the shrimp salad with some polenta croutons. Both dishes were outstanding with generous portions and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Alan
Our favorite waiter was serving us, so never had to ask for refills on our drinks or the chopsticks for the salad.
Belinda K
Excellent place for lunch, just come a little early to beat the lunch rush. You can tell they use fresh ingredients. The only downside is some of my favorites were removed from the menu and some staff is not attentive as they can be. Still, good food in what I consider a great location (in Nordstrom).
Atmosphere: 4
Food: 5
Service: 3
MJ
I first want to mention that our server, Tracy, was exceptional.  the signature chicken meatballs and penne was as good as ever. And the little gem Caesar also consistently excellent. All staff members were attentive, and friendly. It is always a pleasure to come to this venue bringing friends who haven't experienced it, and knowing that the experience will be a positive one.
David
Excellence in all phases. Also, the ever-changing menu never ceases to delight. We'll be back!
Mandy, our waitress, was excellent, very attentive. Although we didn't order much ( we had a late lunch) she was very pleasant. This time, my favorite dish, Roasted Brussels Sprouts was perfect! Will definitely go again. Sorry, didn't take any pictures.
I was ‘ono' for a Ruscello's Burger and enjoyed the Burger and all the accompaniments very much! Service was great! Mandy was my server and she provided the great service! Also, Raven seated me and was welcoming which I appreciated! Looking forward to my next visit to Ruscello ...
This is probably the most pretentious place in Oahu. Online reservations are booked through night but inside more than half tables are empty. Tables sit for more than 20 minutes without being cleaned. Food is average and staff is below average. I would not recommend. There are far better places to eat
Atmosphere: 1
Food: 2
Service: 1
The service and the food are always top notch. It's a contemporary eatery so it's noisy. They pipe in a drum beat which keeps the tempo moving. I assume it is designed to keep people eating at a pace. You definitely won't fall asleep, the drumbeat never changes. Not sure it's that helpful but since it's not really music it's hard to like. I think it shaved off some of my stars. The staff is truly amiable and they obviously have an organized kitchen. You don't wait for anything. It's a good plate of food and it's worth it so we are regulars.
Been here a handful of times. Food is always good! Love the quality and taste of everything Ive had here. Drinks are just as yummy! Service is always friendly and attentive the moment you arrive.
The overall experience was not great but not really bad either. The food ( both my friend and I had the burger) was pretty tasty but the service left something to be desired. I ordered coffee which was tepid. I asked for no aioli on my burger and it came with aioli and the fries were cold. Our waitperson did not come back to check on us so I had to flag down someone else who took the burger back. Although our original waitperson passed by several times he never asked why I didn't have my meal although it had been served some time ago. I don't know if he ever realized that he failed to tell the food preparers to leave out the aioli or alternatively that the food preparers made the mistake. When it came back, everything was fine. The fries were warmer and the burger did not have aioli on it. I ordered it medium rare but both times it was medium. That didn't bother me, though, because the burger was good and was not dry. I like the atmosphere of the restaurant and the noise level was good. My friend and I had no trouble conversing. It's been a long time since I've dined at Ruscello. Several of my past visits had similar problems with service. I was hoping things had improved, but it seems not.
Our service from one of the waitress was great, very helpful and accommodating.
The food was just okay. Not much selection with pastas which is disappointing honestly. The lobster bisque was so salty. Only thing was worth getting was the garlic ciabatta for $4.50 lol. The pasta and pizza look colorful and delicious but once you have a bite it’s all bland. Their signature cocktails was pretty good but definitely on the pricey side.
The view outside was nice especially during sunset because you get both city and ocean views.
All in all, this restaurant was alright. It’s not what I expected coming from the great reviews I saw on here and social media.
Atmosphere: 4
Food: 2
Service: 5
Had our first visit here today, and it couldn’t have gone better. Aaron was our server, and he absolutely crushed it. He checked on us at the right times, kept everything moving, and made sure we were taken care of the whole way through. You don’t always get service that dialed-in, especially on a first visit. The food was great, the place was comfortable, and Aaron made the whole experience even better. We’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Tran was our waitress and she was lovely as always. Our food for our date night was so yummy! And we got to sit at a window table that I had requested and got to watch a beautiful sunset. Ruscello's is my favorite place to dine. It has become my comfort place where I always know will leave with a full tummy and heart. 🥹🙏🏻❣️
We’ve dined at Ruscello several times on past trips to Oahu and it’s always been one of our favorite spots — great food and friendly service. This visit, though, wasn’t quite up to the usual standard.
We sat at the bar since there was a 30-minute wait. The bartender was friendly, and the lobster bisque was absolutely delicious — rich, flavorful, and served piping hot. The wine was nicely chilled and the beer perfectly frosty.
We mentioned to the bartender that we’d be sharing a burger and asked if it could be cut. When it arrived uncut, the food runner explained the kitchen wouldn’t do it but kindly offered to find us a knife. We ended up cutting it ourselves, but it fell apart in the process and turned out a bit messy. The fries were soggy, and the burger itself was a little lacking in flavor.
We also didn’t receive utensils or napkins until a waiter noticed us reaching for the small cocktail napkins at the bar.
Hopefully this was just an off day — Ruscello has always been a highlight of our visits to Honolulu, and we’re looking forward to giving it another try next time.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
A great restaurant on the 3rd of floor of Nordstrom at Ala Moana Center with outdoor terrace and gorgeous ocean view. The menu has something for everyone and I prefer the burrata salad and the shrimp salad with some polenta croutons. Both dishes were outstanding with generous portions and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Our favorite waiter was serving us, so never had to ask for refills on our drinks or the chopsticks for the salad.
Excellent place for lunch, just come a little early to beat the lunch rush. You can tell they use fresh ingredients. The only downside is some of my favorites were removed from the menu and some staff is not attentive as they can be. Still, good food in what I consider a great location (in Nordstrom).
Atmosphere: 4
Food: 5
Service: 3
I first want to mention that our server, Tracy, was exceptional.  the signature chicken meatballs and penne was as good as ever. And the little gem Caesar also consistently excellent. All staff members were attentive, and friendly. It is always a pleasure to come to this venue bringing friends who haven't experienced it, and knowing that the experience will be a positive one.
Excellence in all phases. Also, the ever-changing menu never ceases to delight. We'll be back!
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