Starbucks

Great food and coffee like other Starbucks. Small pickup place and has an option to order as well. There are seatings as well. Great service, friendly staff. Eco friendly, they don’t use plastic cups, even iced drinks come in paper cups. I had their cake pop, jalapeño chicken wrap, ice coffee. All good.

Atmosphere: 4

Food: 4

Service: 4

Exceptionally clean store, great service

Atmosphere: 5

Food: 5

Service: 5

They're in the CPB Bank. You can order over the counter - today i chose to mobile order. Literally hassle free & your name appears on the right hand side of the wall so you don't have to guess if your order is ready‼️👌🏽 this cute greeting was needed for me. Very grateful to these hard workers✨️ continue to keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

This Starbucks is always prompt with services and absolute friendliest customer service.

Atmosphere: 5

Food: 4

Service: 5

There should be some kind of notice on their Google location that this is a pick up location only. You cannot order at the counter. You have to download an app. Weird.

I don't know what is wrong with this Starbucks. The service is just not good, especially if you have a problem with your drink. I went in during lunchtime, but it wasn't busy. I had an issue with my order, and after it was resolved, the girl at the counter said nothing when I thanked her and almost rolled her eyes. It was unprofessional.

Atmosphere: 4

Food: 1

Service: 1

Y’all take forever and always get order wrong

Really slow, staff seemed disinterested

The worker who is short, wears glasses, and has a ponytail was having an attitude issue after I asked a simple question about the seating area. She would call everyone's name for their drink and skip mine. It's just a question, and they are not busy.

Atmosphere: 4

Food: 3

Service: 1

It was very disappointing. I've never had a problem until now. Standing in line to order waiting for more than 5 minutes and not being acknowledged. Wow Starbucks. Then after waiting for a while, they tell me it's better to do mobile order. I get Starbucks is busy especially in the mornings. But as a paying customer, being told to do that because they were back up was really infuriating. I was a walk in paying customer and they couldn't even take my order. Worst experience and I will never go back again.

There's been a significant quality drop in the last few months; I think the staff is overwhelmed. But you're stuck with it because you work downtown and Hon Coffee is too pricey.

Atmosphere: 4

Food: 3

Service: 2

The worst cup of coffee I've ever had at a Starbucks. Lukewarm water with a nasty taste.

Atmosphere: 2

Food: 1

Service: 2

I came here at 245pm today September 13th, 2023 and Travis was extremely rude. I asked him if we are able to order at the register considering it says "pick up" literally everywhere. He replied, "Yeah. Kinda like the last 2 people in front of you did," in a very condescending way. I replied, "I didn't know because it says pick up everywhere." And he started laughing.I found that extremely disrespectful and I hope he gets held accountable for being rude. He should definitely take a class on customer service skills.

Service: 1

No restrooms in this place!!!! That kill the atmosphere.

Atmosphere: 1

Food: 5

Service: 1

Let's start with the positive. Staff are friendly, and will go out of their way to remember your names. Which is more than most of the local coffee shops will do. The people who work here are some of the nicest people on this island. It's also very exceedingly convenient.Negative: It's starting to feel like there's some religion I'm not familiar with, in which not providing electric outlets to customers is a sacrament. It's so common in this city that I'm not even going to take points off.

Atmosphere: 5

Food: 5

Service: 5