Female barista refused to give me (a pregnant woman) the bathroom code.. terrible customer service, was planning on making purchase after I used the restroom. Lost my business for sure. Here’s the bathroom code if you need it!
keahi lopes
Great location for a quick coffee fill!
Located in Salt Kaka'ako, its easy to see from the street. Lots of parking in front available for stays shorter than 30 minutes. Bathrooms on site as well as tables and chairs for those that need the space. Staff are nice & the service is pretty quick too!
Carter “Grandpa” Skillman
We were just in picking up souvenirs! Your employees were great!
Atmosphere: 4
Service: 4
Mandy Richardson
I’ve had the pleasure of visiting a fair few times, so I’ve gotten to see this place in all sorts of conditions. Cruise ship rushes, interior construction projects, quiet afternoons, and I can say that I’ve never had a bad experience. The staff goes out of their way to take care of everyone, even when tensions are high during a rush or if something goes unexpectedly. So many individual staff members have been so kind on so many occasions, I have to believe the culture fostered at this location has something to do with the wonderful experiences we’ve had here. I’ve even seen newer baristas knock it out of the park with their drinks, so I’m guessing training is a pretty decent experience at this location. Feel however you may about the brand name on their aprons, but the team here is what truly makes this spot worth a visit.
Atmosphere: 5
Food: 5
Service: 5
J O
it literally feels like im in a trashy night club with how loud the music is, and how many cups and trash is left in the store while the workers just talk story to each other.
I didn't even my drink order was called out because of how loud the music was.
Atmosphere: 1
Food: 2
Service: 1
Sayuri García
Poor customer service!
Atmosphere: 2
Food: 4
Service: 1
Movie Fan
They don't care about pick up drivers doordash or uber eats . Always need to wait more that 10 min even if just one coffee.
Erik Anderson
6 people working, 10 people in the store, waited 20 minutes for food heated in a microwave that tastes like heated in a microwave - served by a team of woke snowflakes meaning no eye contact (forget about a smile) not sure if she’s a he or a she especially with the purple hair (probably a she)
Atmosphere: 1
Food: 2
Service: 1
C Seider
Typical starbucks but I forget how I always feel ripped off by the iced drinks which are half ice.I've gone twice in the last week and can't see any outlets. Also, they barely raise their voice when "speaking" your name when your food/drinks are ready when you order.
Atmosphere: 3
Food: 3
Service: 3
Alicia Wright
This Starbucks is great, but incredibly inconsistent. Sometimes my drink is ready in 5 minutes and other days it takes 15-20 mins when there's only 1 person making drinks and 3 others behind the bar doing busy work. Drinks are great though. Efficiency could use some streamlining.
Very rude worker with curly haired guy(ish) who cannot fulfill your order according to the clear instructions you give on the app. He makes the second coffee in a rude manner, but again he does not follow the instructions…. And, knowingly he presses the faucet too hard and splashes water on your face, ah, “accidentally” of course….but with a moronic smile on his face...Fire these people if they are not happy with what they signed up for and especially if they give customer service like this. Bad for any business who operates with consumers .
Atmosphere: 1
Food: 1
Service: 1
Gordon Seidoh Worley
coffee
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookie
Tano Mack
It's a Starbucks. What else do you need to know? Friendly staff. Clean location.
Atmosphere: 5
Food: 5
Service: 5
Brando
was able to sit and enjoy my purchase comfortably, and awesome job on customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Crunch Frappuccino
Alicia Taylor
This Starbucks is great, but incredibly inconsistent. Sometimes my drink is ready in 5 minutes and other days it takes 15-20 mins when there's only 1 person making drinks and 3 others behind the bar doing busy work. Make it make sense. Drinks are great though. Efficiency could use some streamlining.
Female barista refused to give me (a pregnant woman) the bathroom code.. terrible customer service, was planning on making purchase after I used the restroom. Lost my business for sure. Here’s the bathroom code if you need it!
Great location for a quick coffee fill!
Located in Salt Kaka'ako, its easy to see from the street. Lots of parking in front available for stays shorter than 30 minutes. Bathrooms on site as well as tables and chairs for those that need the space.
Staff are nice & the service is pretty quick too!
We were just in picking up souvenirs! Your employees were great!
Atmosphere: 4
Service: 4
I’ve had the pleasure of visiting a fair few times, so I’ve gotten to see this place in all sorts of conditions. Cruise ship rushes, interior construction projects, quiet afternoons, and I can say that I’ve never had a bad experience. The staff goes out of their way to take care of everyone, even when tensions are high during a rush or if something goes unexpectedly. So many individual staff members have been so kind on so many occasions, I have to believe the culture fostered at this location has something to do with the wonderful experiences we’ve had here. I’ve even seen newer baristas knock it out of the park with their drinks, so I’m guessing training is a pretty decent experience at this location. Feel however you may about the brand name on their aprons, but the team here is what truly makes this spot worth a visit.
Atmosphere: 5
Food: 5
Service: 5
it literally feels like im in a trashy night club with how loud the music is, and how many cups and trash is left in the store while the workers just talk story to each other.
I didn't even my drink order was called out because of how loud the music was.
Atmosphere: 1
Food: 2
Service: 1
Poor customer service!
Atmosphere: 2
Food: 4
Service: 1
They don't care about pick up drivers doordash or uber eats . Always need to wait more that 10 min even if just one coffee.
6 people working, 10 people in the store, waited 20 minutes for food heated in a microwave that tastes like heated in a microwave - served by a team of woke snowflakes meaning no eye contact (forget about a smile) not sure if she’s a he or a she especially with the purple hair (probably a she)
Atmosphere: 1
Food: 2
Service: 1
Typical starbucks but I forget how I always feel ripped off by the iced drinks which are half ice.I've gone twice in the last week and can't see any outlets. Also, they barely raise their voice when "speaking" your name when your food/drinks are ready when you order.
Atmosphere: 3
Food: 3
Service: 3
This Starbucks is great, but incredibly inconsistent. Sometimes my drink is ready in 5 minutes and other days it takes 15-20 mins when there's only 1 person making drinks and 3 others behind the bar doing busy work. Drinks are great though. Efficiency could use some streamlining.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Very rude worker with curly haired guy(ish) who cannot fulfill your order according to the clear instructions you give on the app. He makes the second coffee in a rude manner, but again he does not follow the instructions…. And, knowingly he presses the faucet too hard and splashes water on your face, ah, “accidentally” of course….but with a moronic smile on his face...Fire these people if they are not happy with what they signed up for and especially if they give customer service like this. Bad for any business who operates with consumers .
Atmosphere: 1
Food: 1
Service: 1
coffee
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cookie
It's a Starbucks. What else do you need to know? Friendly staff. Clean location.
Atmosphere: 5
Food: 5
Service: 5
was able to sit and enjoy my purchase comfortably, and awesome job on customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Crunch Frappuccino
This Starbucks is great, but incredibly inconsistent. Sometimes my drink is ready in 5 minutes and other days it takes 15-20 mins when there's only 1 person making drinks and 3 others behind the bar doing busy work. Make it make sense. Drinks are great though. Efficiency could use some streamlining.
Atmosphere: 5
Food: 5
Service: 3
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