hidden away under the merchandising, for two bucks cheaper than airport starbucks. worth the trek to walmart next door for this. 100% kona starbucks. paired with the finest chocolate in the world made in the u.s.a. for nola superbowl executive wonderments. 🙏🏿👍🏿🙏🏿
Atmosphere: 5
Food: 5
Service: 5
Simply Wonderful
Very rude workers
Atmosphere: 1
Service: 1
Shane Boyle
Service was horrible, I asked them if they can put my whip cream in the middle of my Frappuccino while they were making it they said yes then a minute later handed it to me with the whip cream on the top and it tasted like plain blended ice no taste whatsoever
Atmosphere: 4
Food: 1
Service: 1
신짱구
There is a very racist clerk working there.
I visited two days in a row on the morning of January 28 and January 29, 2025, and experienced racial discrimination both times.
Yesterday, a middle-aged black female clerk kept saying "what? What?" without understanding me when I asked for an iced decaf soy latte.
It is very rude to say what without using another expression.
And I couldn't get my order right, so I ended up drinking an iced decaffeinated latte (milk) instead of an iced decaffeinated "soy" latte. (I am lactose intolerant.)
But today, unlike yesterday, the clerk was a very old white woman, so I went in and ordered an iced decaf soy latte and told her my English name was 'chloe'.
When I got home and looked at the cup, my name was written as 'con'.
It's absurd. My English isn't fluent, but my pronunciation isn't bad. In those few words, the pronunciation is definitely not so good that you can understand 'chloe' as 'con'.
After experiencing similar racial discrimination for two days in a row, I think that Starbucks next to Walmart is just crazy.
Service improvement is urgently needed. This is the worst store in Honolulu, racist and unfriendly.
Atmosphere: 1
Food: 1
Service: 1
Jesus
I’ve ordered a Grilled Cheese Sour Dough & Trenta Iced Green Tea on Uber Eats and They Did Not Give My Iced Tea. They can’t even do a simple job
N A
Asked for ice on Veterans Day and they said they could not add ice to my coffee, manager Jessica said they don’t add ice. Veterans and active duty do not come here.
Atmosphere: 1
Food: 1
Service: 1
Minju Kum
The female clerk took my order and ordered a macadamia white chocolate cold brew, but she gave me the wrong drink, white mocha, and even spelled my name kindly, but she wrote it wrong and didn't even call it to me.
Atmosphere: 3
Service: 1
Movie Fan
Very good professional guys
Tiffany Oliveira
Second time I ask for vanilla foam, pay for it and didn’t get it.
Atmosphere: 5
Food: 5
Service: 3
Jennifer Hummingbird
No wall plugs for working here. Why? "Incidents." 👎🏼
No wall plugs for working here. Why? "Incidents." ??
Atmosphere: 1
Food: 1
Service: 1
mle lee
12/23/23 11:45am. As I walked in I noticed a homeless female in line, I was going to buy her a drink & meal but the female barista gave it to her immediately for free. It's was as if she knew her. She ignored me, made me wait to order. Another person took my order and then I waited for my drink. The same barista acknowledged another person that came in, he ordered after me and she decided to make his drink before mine. As a paying customer for years with Starbucks and to be treated & ignored as if I was trash just because I don't frequent this particular Starbucks lacks professionalism. I won't be returning to this Starbucks. I'm sure they'll do fine, but do see the other reviews of this Starbucks, you'll see there's more issues than what I encountered??. I gave a extra star for the other two employees.
Atmosphere: 1
Service: 2
Kim Zamorano
The baristas here at this location are unable to make an americano and very rude. Will not be coming back to this location!! I ask Lea to remake and she made it worse that the first one. They should be courteous to all customers not just the regular
Food: 1
Service: 1
Max Max
Bought a coffee using the app, had car issues, couldn't be bothered to refund me.
hidden away under the merchandising, for two bucks cheaper than airport starbucks. worth the trek to walmart next door for this. 100% kona starbucks. paired with the finest chocolate in the world made in the u.s.a. for nola superbowl executive wonderments. 🙏🏿👍🏿🙏🏿
Atmosphere: 5
Food: 5
Service: 5
Very rude workers
Atmosphere: 1
Service: 1
Service was horrible, I asked them if they can put my whip cream in the middle of my Frappuccino while they were making it they said yes then a minute later handed it to me with the whip cream on the top and it tasted like plain blended ice no taste whatsoever
Atmosphere: 4
Food: 1
Service: 1
There is a very racist clerk working there.
I visited two days in a row on the morning of January 28 and January 29, 2025, and experienced racial discrimination both times.
Yesterday, a middle-aged black female clerk kept saying "what? What?" without understanding me when I asked for an iced decaf soy latte.
It is very rude to say what without using another expression.
And I couldn't get my order right, so I ended up drinking an iced decaffeinated latte (milk) instead of an iced decaffeinated "soy" latte. (I am lactose intolerant.)
But today, unlike yesterday, the clerk was a very old white woman, so I went in and ordered an iced decaf soy latte and told her my English name was 'chloe'.
When I got home and looked at the cup, my name was written as 'con'.
It's absurd. My English isn't fluent, but my pronunciation isn't bad. In those few words, the pronunciation is definitely not so good that you can understand 'chloe' as 'con'.
After experiencing similar racial discrimination for two days in a row, I think that Starbucks next to Walmart is just crazy.
Service improvement is urgently needed. This is the worst store in Honolulu, racist and unfriendly.
Atmosphere: 1
Food: 1
Service: 1
I’ve ordered a Grilled Cheese Sour Dough & Trenta Iced Green Tea on Uber Eats and They Did Not Give My Iced Tea. They can’t even do a simple job
Asked for ice on Veterans Day and they said they could not add ice to my coffee, manager Jessica said they don’t add ice. Veterans and active duty do not come here.
Atmosphere: 1
Food: 1
Service: 1
The female clerk took my order and ordered a macadamia white chocolate cold brew, but she gave me the wrong drink, white mocha, and even spelled my name kindly, but she wrote it wrong and didn't even call it to me.
Atmosphere: 3
Service: 1
Very good professional guys
Second time I ask for vanilla foam, pay for it and didn’t get it.
Atmosphere: 5
Food: 5
Service: 3
No wall plugs for working here. Why? "Incidents." 👎🏼
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No wall plugs for working here. Why? "Incidents." ??
Atmosphere: 1
Food: 1
Service: 1
12/23/23 11:45am. As I walked in I noticed a homeless female in line, I was going to buy her a drink & meal but the female barista gave it to her immediately for free. It's was as if she knew her. She ignored me, made me wait to order. Another person took my order and then I waited for my drink. The same barista acknowledged another person that came in, he ordered after me and she decided to make his drink before mine. As a paying customer for years with Starbucks and to be treated & ignored as if I was trash just because I don't frequent this particular Starbucks lacks professionalism. I won't be returning to this Starbucks. I'm sure they'll do fine, but do see the other reviews of this Starbucks, you'll see there's more issues than what I encountered??. I gave a extra star for the other two employees.
Atmosphere: 1
Service: 2
The baristas here at this location are unable to make an americano and very rude. Will not be coming back to this location!! I ask Lea to remake and she made it worse that the first one. They should be courteous to all customers not just the regular
Food: 1
Service: 1
Bought a coffee using the app, had car issues, couldn't be bothered to refund me.
Atmosphere: 1
Food: 1
Service: 1
Love the service and menu items
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