Steak Shack
2161 Kālia Rd, Honolulu
(808) 861-9966
Recent Reviews
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Very disappointing experience.
When ordering, an employee at the window was loudly yelling at customers to “form a line,” but there was no clear indication of where the line started. One customer was already at the order window, and the rest of us were just standing around confused. Instead of shouting at customers, a simple sign directing the line would solve the problem. We can’t read minds.
I could overlook strict or unfriendly service if the food made up for it — like the “Soup Nazi” episode of Seinfeld — but unfortunately it didn’t.
I ordered my steak medium rare, and it came out dry and clearly overcooked. There was no visible pink center, and the meat was tough instead of tender (photo attached).
If you’re going to channel “Soup Nazi” energy, the steak better be outstanding.
No steak for you… and honestly, that might have been better.
Disorganized service and overcooked meat — not worth the price or the wait.
Atmosphere: 1
Food: 1
Service: 1
Ordered 6oz and 12 oz steak boxes. The apparently same portion of steaks came. The taste of steak is standard. Too much black paper. It was a long line, but not deserved to do. They seem famous. Honestly I could not find the reason.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: 6 Oz of Steak Plate over Rice with Salad, 12 Oz Steak Plate Teriyaki Sauce Side Salad
I was able to order right away at 1PM on a Friday. I ordered the signature 6 oz steak plate. I will say prices have gone up. My food was $17.95. I found a table around the corner in the shade and waited until my name was called. Steak came with a sauce container, slightly spicy, sweet, and tangy. Steak was tender and perfectly medium rare. Salad was fresh. Rice was generous but slightly hard like it didn't have enough time to steam. The view was excellent.
Atmosphere: 5
Food: 5
Service: 4
Delicious plate lunch. I got the steak and chicken, and if I had any complaints, I think the steak was a little peppery for my taste, but not bad at all. Great value! We'll be back again on this trip!
Atmosphere: 5
Food: 5
Service: 5
The steak was amazing, excellent flavor and great tender steak cooked mid rare. Customer service could use some major improvement, not friendly at all! Limited seating but an excellent take-out place as well.
Atmosphere: 4
Food: 5
Service: 1
Loved my
Atmosphere: 5
Food: 5
Service: 5
No frills meat and rice with some greens on the side. Generally solid beach food, albeit with the Waikiki premium. At least one of our orders had some pretty rare steak. One piece was flat out raw. Had that been discovered earlier on, it would have gone back for a redo. 3.5 Stars overall.
Atmosphere: 4
Food: 3
Service: 4
One of best steaks. But super long lines always.
Atmosphere: 1
Food: 5
Service: 5
Great steak and rice
Atmosphere: 2
Food: 5
Service: 3
Wow, this place looks like, well a shack but looks are not always what they seem. Great steak and rice, reasonably priced and a great hardworking staff.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The chicken plate with the siracha sauce is amazing!
Atmosphere: 5
Food: 5
Service: 5
Enough volume for 2 people. Meat quality is great. The sauce and salad dressing are very tasty.
Food: 5
Service: 5
Recommended dishes: 10oz Steak Plate, Regular Steak Plate 6oz, 6oz Signature Steak Plate, 6 Oz of Steak Plate over Rice with Salad
Do yourself a favor and go to steak shack!!! I always bring my friends who are visiting the island here! The steak plate is the besttttt! Come to the beach, grab a plate, and vibe!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Chicken Combo, Steak Combo
Menu emphasizes seafood and fresh tropical dishes
Incredibly good 12oz steak platter! Now we understand why everyone raves about this place!!
Atmosphere: 5
Food: 5
Service: 5
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