As a reminder, a four star review for me is not a bad thing. Anything higher than a three star is better than average.
I went to Taco Bell today to grab a quick bite to eat on my way to the pet store. One thing that I noticed today, in particular, is that it wasn't nearly as crowded as some of the other times whenever I pass by. Sometimes, at night, the line can wrap around the building and into the street. I guess it just shows how much people like Taco Bell in this area.
I got a couple of crunchy tacos and a drink and it didn't really set me back too much. Eating here is always predictable and you'll always know what you're getting. Nothing to really complain about.
The parking lot is a surface lot, but if there is no parking, you could also park downstairs and just walk upstairs. There's tons of ample parking though.
Do you keep in mind that they occasionally close the drive-through early by a couple minutes so I wouldn't wait till the last minute to get your late night munchies.
Nick Schneider
I am a delivery driver and the Taco Bell Hawaii Kai location is terrible. They are always short staffed and the dining room is always closed because of that. So then I have to wait in the drive thru and it’s always so long like 30 mins just to pick up the food.. Sometimes the food is ready when I get to the store but I can’t get it since the dining room is closed so i have to wait in the drive thru for 30 mins and the food is cold by then.. It has been like this over 6 months too! Like cmon Taco Bell can you more people? Maybe you should pay them more since people are always quitting. McDonald’s Hawaii Kai is never like this. Should really takes notes 🤦🏽♂️
Manuel Ruelas
They need to hire better employees and keep the dining area open until closing. The decision to close the dining area creates a line that runs out to Lunalilo traffic most if not all evenings
Zak Delavega
Terrible location, workers are very rude and don't know what there doing yet they want $20 and hour. Forgot the beef on my beef taco
Steve “Havaiisteve” Yetter
Let's face it, I get cravings for crispy tacos. The ac was way too cold ❄️❄️❄️
dafhd gadfgadf
Worst taco bell. Left my burrito in the griller for too long then took it out and left it on the bare table and had containers fall on it from the other side. So burnt and food safety. This place is a mess. Submitted complaint online with no response. Don't go here. Will most likely get sick
Amir Sheikhan
Don’t waste your time.
Anthony
Says it's open on google maps walked here in the rain and it's closed
Paul Seo
By far and away the slowest drive-thru in Hawaii Kai, probably in the entire East Honolulu area as well. It takes 40 minutes for them to clear a line that would have taken McDonald's or Cane's 5-10 minutes. The food is fast-food, but the waiting time is anything but.
drive-thru only, but the service was quick and the food delicious
Avish Patel
Worst customer service ever. They did not give us any sauces. When we asked they said their delivery just came in and didn't wanted to open and allocate it. We couldn't eat our meal. Very disappointed.
N A
The service at this Taco Bell is consistently disappointing. On multiple occasions, the inside dining area has been closed due to staff shortages, leaving only the drive-through open. This speaks to poor management and a lack of organization.
The overall service experience is terrible, and it’s clear that customer satisfaction is not a priority. I highly recommend avoiding this place if possible. There are better-managed options elsewhere.
Atmosphere: 1
Food: 3
Service: 1
M M
Orders take forever to be filled. Manager is very rude and raises her voice to staff and customers. No staff at counter to take orders- all by kiosk and lobby is frequently closed due to no staff. Food is hit or miss.
Atmosphere: 2
Food: 2
Service: 1
Douglas McKenna
Every time I try go here, the dining room closed. What's the problem? You literally have 5 ingredients rolled or folded in a few different ways. Can I hop on the line and help you guys just so I can get a damned burrito ffs?!?
As a reminder, a four star review for me is not a bad thing. Anything higher than a three star is better than average.
I went to Taco Bell today to grab a quick bite to eat on my way to the pet store. One thing that I noticed today, in particular, is that it wasn't nearly as crowded as some of the other times whenever I pass by. Sometimes, at night, the line can wrap around the building and into the street. I guess it just shows how much people like Taco Bell in this area.
I got a couple of crunchy tacos and a drink and it didn't really set me back too much. Eating here is always predictable and you'll always know what you're getting. Nothing to really complain about.
The parking lot is a surface lot, but if there is no parking, you could also park downstairs and just walk upstairs. There's tons of ample parking though.
Do you keep in mind that they occasionally close the drive-through early by a couple minutes so I wouldn't wait till the last minute to get your late night munchies.
I am a delivery driver and the Taco Bell Hawaii Kai location is terrible. They are always short staffed and the dining room is always closed because of that. So then I have to wait in the drive thru and it’s always so long like 30 mins just to pick up the food.. Sometimes the food is ready when I get to the store but I can’t get it since the dining room is closed so i have to wait in the drive thru for 30 mins and the food is cold by then.. It has been like this over 6 months too! Like cmon Taco Bell can you more people? Maybe you should pay them more since people are always quitting. McDonald’s Hawaii Kai is never like this. Should really takes notes 🤦🏽♂️
They need to hire better employees and keep the dining area open until closing. The decision to close the dining area creates a line that runs out to Lunalilo traffic most if not all evenings
Terrible location, workers are very rude and don't know what there doing yet they want $20 and hour. Forgot the beef on my beef taco
Let's face it, I get cravings for crispy tacos. The ac was way too cold ❄️❄️❄️
Worst taco bell. Left my burrito in the griller for too long then took it out and left it on the bare table and had containers fall on it from the other side. So burnt and food safety. This place is a mess. Submitted complaint online with no response. Don't go here. Will most likely get sick
Don’t waste your time.
Says it's open on google maps walked here in the rain and it's closed
By far and away the slowest drive-thru in Hawaii Kai, probably in the entire East Honolulu area as well. It takes 40 minutes for them to clear a line that would have taken McDonald's or Cane's 5-10 minutes. The food is fast-food, but the waiting time is anything but.
Dining room ALWAYS closed.
Restaurantji Recommends
drive-thru only, but the service was quick and the food delicious
Worst customer service ever. They did not give us any sauces. When we asked they said their delivery just came in and didn't wanted to open and allocate it. We couldn't eat our meal. Very disappointed.
The service at this Taco Bell is consistently disappointing. On multiple occasions, the inside dining area has been closed due to staff shortages, leaving only the drive-through open. This speaks to poor management and a lack of organization.
The overall service experience is terrible, and it’s clear that customer satisfaction is not a priority. I highly recommend avoiding this place if possible. There are better-managed options elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Orders take forever to be filled. Manager is very rude and raises her voice to staff and customers. No staff at counter to take orders- all by kiosk and lobby is frequently closed due to no staff. Food is hit or miss.
Atmosphere: 2
Food: 2
Service: 1
Every time I try go here, the dining room closed. What's the problem? You literally have 5 ingredients rolled or folded in a few different ways. Can I hop on the line and help you guys just so I can get a damned burrito ffs?!?
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