The Counter

4211 Waialae Ave E-1, Honolulu
(808) 739-5100

Recent Reviews

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DENICE LAWS

Did not pass the vibe check. Got looked at like an alien with two heads.

10 minutes waiting to order in a dead restaurant. Staff acted like none of them wanted to talk to me.

Went to Chili’s instead.

Ross Perry

I had a 1/3 lb, rare, peperjack,jalapeño,carmalized onions, brioche bun; onion strings; chipotle sauce and a hazy little thing draft. Yum all around. The best burger experience since Mr. Bartley’s burger cottage.

MANDO A

Great service really good burger definately would recommend

rosa ayala

Great service & dining experience
Prefect.

Brittanni Blakney

Giving a 3. The food wasn't bad, I had a turkey burger, my husband had beef. The burgers had no seasoning whatsoever. Just plain meat. For the price point (about $87 total between the two of us) I wasn't expecting bland. Presentation was nice.

Ranard Green

They burned my fried pickles so bad . Most didn’t even have the pickle and other side was so bad then asked for my burger to be well done & then took a bite the meat was so red

Weston Iannone

Our go to place for custom burgers on island. Awesome options and ingredients, just be prepared to pay extra for premium ingredients but they do a nice job.

Atmosphere: 5

Food: 5

Service: 5

CJ Curtis

Cold bun! Lukewarm fries!

Atmosphere: 3

Food: 2

Service: 4

Olivier Vetter

Order online second time with issue pick in 16mn food was cold mon e of the staff check the food order if I didn’t check would have be worse .. not happy

Food: 1

Service: 1

Cindy Orduño

Yooo i loved the concept. They do have a menu, but you can also build your own burger with the exact choice of meat, bun, sauce, and everything else. I must say i made a really good burger. It was juicy and everything i dreamed of and their onion strings are soooooo good. Perfectly thin, crispy, and flavorful. I wish this place existed in San Diego. We enjoyed our first visit so much we returned a couple nights later. The second time, unfortunately the burger was a little less juicy and magical. I asked for medium cooked both times with the same ingredients. It was still really good though!

Food: 5

Service: 5

Jake Pellerin

By far the worst wings I’ve probably ever had in my life. The siracha wasn’t even on the wings, it was just essentially dipping sauce. They were dehydrated to all hell as if they were cooked yesterday and heated up. They had no flavor at all. Avoid avoid avoid

Food: 1

Recommended dishes: Chicken Wings

Paul Halvorson

I was very disappointed in the food, atmosphere and service at this restaurant. I had the bison salad and it looked like an appetizer- small patty on a bed of about a dozen spinach leaves with random carrot shavings and a few cranberries scattered around. Price- $22.00. I left hungry. The atmosphere was noisy with heavy base beat music and noisy chatter. The tables reminded me of a cheap dinner in Kansas.
The prices are very expensive for a burger place. I won't return

Atmosphere: 2

Food: 2

Service: 3

Kay Cline

The food here was awesome. I got a burger with pepper jack cheese, jalapeanos, the onion strings and omg it was delicious. If you are an onion fan you'll love these onion strings.

Vegetarian options: Impossible burger

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, The Counter Burger and Shoestring Fries, Fries

ユタコちゃん

I used it for lunch. It's located next to Whole Foods in Kahala Mall. The staff will come to take your order, so a tip is required when paying. The burger itself was very tasty, especially the meat. Also, when I told them that two people would be sharing it, they divided it in half and brought it to me. Due to the weak yen and soaring prices in Hawaii, three hamburgers cost about 10,000 yen. The atmosphere is nice and the food is delicious, but I thought it was a little expensive.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: チーズをトッピング

Stephen Ale

Excellent Burger place. Definitely would come back, even if I have to make the drive from the other side of the island.

Atmosphere: 5

Food: 5

Service: 5

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