Used to be an amazing ice cream store with funky flavors. Now mostly standard flavors. Matcha ice barely has any green tea taste. Quite disappointing. Hope they will get back to the same level they used to be.
Gus B
Delicious
Deborah Kula
Delicious!
Alyssa Grace Caballero
Great quality and great taste! The staff were also so kind and friendly. đ€
Debbi O
Yummy flavors!
Miyuki
Pistachio gelato was delicious. I couldnât find Pistachio one in Waikiki area. No washroom available. You have to go to the closest park.
Nee Samy
Best Gelato cafe in Kaimuki Area
Trestan Nakamura
We came by here after dinner with a big group of 13. The AC inside was pretty bad, it honestly felt like it wasnât even on, so we ended up eating our gelato outside. At least the gelato itself was really good! I got the Oreo cookies and cream and the texture was nice and creamy, which I really enjoyed.
As for the service, thatâs a completely different story. I understand handling a big group can be tough, but what happened here was unnecessary. One of the scoopers mentioned 4â5 times that there was a two-sample maximum, which was fine by me. I got one sample, stepped aside to let my girlfriend try hers, and when I came back for my second (and last) sample, he hit me with âisnât this your 3rd sample?â First of all, who cares if it wasâthose samples are like 10 cents worth at most đ€Ł. Second, we had a group of 13 people, which is a lot of business for one stop. A small thing like that shouldnât be made into such a big deal.
Thanks to that service, they ended up losing 13 future customers.
Leila and Brian
We had Via Gelato cater our wedding and they did an incredible job! It was such a hit at our wedding! We were so stoked that we got to pick up the leftovers and eat it all week! Really nice team that work there, would highly recommend!
Mia Mama
3 girls working night, bad attitude and they don't get tips in front of loudly complaining
The staff was very friendly and informational I was greeted once I walked in the door and let known I could sample two of the flavors. I instantly gravitated towards the yuzu lemon and also altered the vegan mountain apple sorbet. The staff let me know someone brought in a bunch of local mountain apple that they used in the recipe. I am not big on dessert or sweet things but this place hit the spot!
Michael Thomas
Best ice cream since Toscanini's (Central Square, Cambridge). Excellent flavors and the ice cream isn't too sweet so you can actually taste them.
Alexis Mayeda
The two employees were very sweet and friendly. I appreciate them giving me many samples cause I canât choose which one I wanted. It was worth it, the flavor was so rich and creamy, and they help me a suggestion of toppings of mochi which I agree combination. I will definitely come back again. The seating around is really nice and aesthetic to hangout with friends and family. I will come back again. Wonderful experience!
meghen mckinley
Absolutely excellent!! Beautiful rich and full flavors. Black sesame was amazing
Ronin
They have Gelatos, Sorbets, and Coffee. Unique selection, customize Gelato with weekly or monthly changes...i tried it once, I need to go back and try their other flavors.
Used to be an amazing ice cream store with funky flavors. Now mostly standard flavors. Matcha ice barely has any green tea taste. Quite disappointing. Hope they will get back to the same level they used to be.
Delicious
Delicious!
Great quality and great taste! The staff were also so kind and friendly. đ€
Yummy flavors!
Pistachio gelato was delicious. I couldnât find Pistachio one in Waikiki area. No washroom available. You have to go to the closest park.
Best Gelato cafe in Kaimuki Area
We came by here after dinner with a big group of 13. The AC inside was pretty bad, it honestly felt like it wasnât even on, so we ended up eating our gelato outside. At least the gelato itself was really good! I got the Oreo cookies and cream and the texture was nice and creamy, which I really enjoyed.
As for the service, thatâs a completely different story. I understand handling a big group can be tough, but what happened here was unnecessary. One of the scoopers mentioned 4â5 times that there was a two-sample maximum, which was fine by me. I got one sample, stepped aside to let my girlfriend try hers, and when I came back for my second (and last) sample, he hit me with âisnât this your 3rd sample?â First of all, who cares if it wasâthose samples are like 10 cents worth at most đ€Ł. Second, we had a group of 13 people, which is a lot of business for one stop. A small thing like that shouldnât be made into such a big deal.
Thanks to that service, they ended up losing 13 future customers.
We had Via Gelato cater our wedding and they did an incredible job! It was such a hit at our wedding! We were so stoked that we got to pick up the leftovers and eat it all week! Really nice team that work there, would highly recommend!
3 girls working night, bad attitude and they don't get tips in front of loudly complaining
Restaurantji Recommends
The staff was very friendly and informational I was greeted once I walked in the door and let known I could sample two of the flavors. I instantly gravitated towards the yuzu lemon and also altered the vegan mountain apple sorbet. The staff let me know someone brought in a bunch of local mountain apple that they used in the recipe. I am not big on dessert or sweet things but this place hit the spot!
Best ice cream since Toscanini's (Central Square, Cambridge). Excellent flavors and the ice cream isn't too sweet so you can actually taste them.
The two employees were very sweet and friendly. I appreciate them giving me many samples cause I canât choose which one I wanted. It was worth it, the flavor was so rich and creamy, and they help me a suggestion of toppings of mochi which I agree combination. I will definitely come back again. The seating around is really nice and aesthetic to hangout with friends and family. I will come back again. Wonderful experience!
Absolutely excellent!! Beautiful rich and full flavors. Black sesame was amazing
They have Gelatos, Sorbets, and Coffee. Unique selection, customize Gelato with weekly or monthly changes...i tried it once, I need to go back and try their other flavors.
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