Disappointed in the location. Not ocean view. Did not feel like a luau
Atmosphere: 1
Food: 1
Service: 1
yu-
If you're staying in Waikiki, you should go there at least once.
Atmosphere: 5
Food: 4
Service: 4
Manoj Krupa
The show was great but everything felt rushed from activities to time allowed for eating. We paid for Diamond and still waited in a line for awhile. People not in diamond had food before so it’s not worth it unless you have small kids that wouldn’t be able to see well in the back. My biggest complaint is they didn’t monitor adults taking kids buffet so when my daughter got to eat - they said sorry the food is finished and it’s because the adults ate it. They didn’t offer anything else. If they don’t have enough for everyone - they should monitor it. After the ticket price, I had to still get her dinner afterwards.
Atmosphere: 4
Food: 3
Service: 2
Anindya Sankar Dey
Not worth the price. Dancers were good, but more emceeing than performance. The finale fire show was great but was so short duration that it was over before you know it. If you have bought the gold package , you are seated farthest from the stage and hence you don’t get much of a view too. To add insult to injury anyone in the vicinity of the arena can see the show for free with a better view than the gold seating. So what am I paying for, the food? That’s average at best. Drinks are just bogus options. Even simple things like diet sodas are not there. The children price was also not worth at all with just some tots, corn and small meatballs and teriyaki chicken. Adult food had options but nothing unique or superb tasty.
If you are staying at Hilton Waikiki village don’t pay for it, just hand around the oasis on show days and see for free.
My younger kid of 3 year was free but total for me, wife and elder kid of 8 years it was $650 with taxes and tips, definitely not worth it. I can extend my resort stay for 2 more days at that price.
Also as others have said, it didn’t feel authentic luau as seen in YouTube and all.
Just just skip this experience. I’m so sad that I didn’t read reviews in details before purchasing tickets.
Vegetarian options: Almost insignificant vegetarian options.
Atmosphere: 2
Food: 2
Service: 3
Jeremy Kennis
The performers and the show were amazing! Beautiful night and a great experience.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Most Everything at the Luau
Staci Jamison
My family of 5 thoroughly enjoyed the show. The emcee was very entertaining and it was overall a great experience! The timeline posted was inaccurate. We arrived at 4:50 with the expectation of the doors opening at 5. Doors opened at 5:33.
Jerry Huffman
A bit overpriced, compared to other luaus we've been too.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Most Everything at the Luau
Rare Air
Very marginal experience. The performers did an uninspired job and the food was very poor. Drinks were watery and not prepared well. Not worth the time or expense.
Atmosphere: 3
Food: 1
Service: 2
Ryan Snell
Good food. Great show!
Atmosphere: 5
Food: 4
Service: 5
Aleen Smith
I attended the luau at the Hilton Hawaiian Village Thursday, October 17. The show was amazing but the food was disgusting. I ate salad and sautéed vegetables. The drinks were delicious.
But this review is for the vendor. My fiance was so ecstatic about purchasing items for the vendor. I never get excited about that because I know they are used to take advantage of tourist and that’s exactly what they did to him. I was not at the table with him. They stated that all of his items that he purchased were $100. When we checked our bank accounts coming back from Hawaii they charged an extra $50.00. My fiance bought a cane with his name engraved in it and two boomerangs. They said well since you bought all of this you can pick two items for free on this table. He picked two items for me. We did dispute it with the bank. I am also going to reach out to the BBB. I get sick of people taking advantage of tourist. It’s not cool or fair.
SAVE YOUR MONEY! Not a true luau experience. Rush you in to cramped space. Food served fast but if you are one of the last tables to be called be aware they run out of food. No lighting so you are eating in the dark if you are not one of the first to eat. And not much Hawaiian food. Umm, Brisket with BBQ is Texas not Hawaii. Show started just as beginning to eat, could not envoy food. Dancers were very good but this is not a luau. If you get it for free because you go to the time share thing, it might be worth it but DON'T pay for this experience. There are plenty others that are so much better.
Atmosphere: 1
Food: 2
Melanie Braunstein
The entertainment was great, however the rest was a huge disappointment, I assume due to the strike.
Waited about 30 mins in a queue to get in the door. There was then no direction about how to redeem drink tickets. When we finally got called to buffet the food was terrible and cold. You also had to guess what most things were. Not even close to what I would expect for this price point.
Atmosphere: 2
Food: 1
Service: 1
Devin Westover
Had to bus our own tables. Didnt see a server all day. Get the diamond tickets over the gold.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Most Everything at the Luau
Joshua Parker (Pepsi-Josh)
The food was cold & lots were out of stock when our table was called up, the show started before I could even sit down so felt like I missed some of the experience. I was disappointed with this especially with how much this cost.
Atmosphere: 4
Food: 1
Service: 3
Rickylee Smith
Enjoyed the show very much was one of the highlights of my trip at the resort I thought they did a great performance and staff and performers very friendly and the items to purchase and vendors selling them wonderful
Disappointed in the location. Not ocean view. Did not feel like a luau
Atmosphere: 1
Food: 1
Service: 1
If you're staying in Waikiki, you should go there at least once.
Atmosphere: 5
Food: 4
Service: 4
The show was great but everything felt rushed from activities to time allowed for eating. We paid for Diamond and still waited in a line for awhile. People not in diamond had food before so it’s not worth it unless you have small kids that wouldn’t be able to see well in the back. My biggest complaint is they didn’t monitor adults taking kids buffet so when my daughter got to eat - they said sorry the food is finished and it’s because the adults ate it. They didn’t offer anything else. If they don’t have enough for everyone - they should monitor it. After the ticket price, I had to still get her dinner afterwards.
Atmosphere: 4
Food: 3
Service: 2
Not worth the price. Dancers were good, but more emceeing than performance. The finale fire show was great but was so short duration that it was over before you know it. If you have bought the gold package , you are seated farthest from the stage and hence you don’t get much of a view too. To add insult to injury anyone in the vicinity of the arena can see the show for free with a better view than the gold seating. So what am I paying for, the food? That’s average at best. Drinks are just bogus options. Even simple things like diet sodas are not there. The children price was also not worth at all with just some tots, corn and small meatballs and teriyaki chicken. Adult food had options but nothing unique or superb tasty.
If you are staying at Hilton Waikiki village don’t pay for it, just hand around the oasis on show days and see for free.
My younger kid of 3 year was free but total for me, wife and elder kid of 8 years it was $650 with taxes and tips, definitely not worth it. I can extend my resort stay for 2 more days at that price.
Also as others have said, it didn’t feel authentic luau as seen in YouTube and all.
Just just skip this experience.
I’m so sad that I didn’t read reviews in details before purchasing tickets.
Vegetarian options: Almost insignificant vegetarian options.
Atmosphere: 2
Food: 2
Service: 3
The performers and the show were amazing! Beautiful night and a great experience.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Most Everything at the Luau
My family of 5 thoroughly enjoyed the show. The emcee was very entertaining and it was overall a great experience! The timeline posted was inaccurate. We arrived at 4:50 with the expectation of the doors opening at 5. Doors opened at 5:33.
A bit overpriced, compared to other luaus we've been too.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Most Everything at the Luau
Very marginal experience. The performers did an uninspired job and the food was very poor. Drinks were watery and not prepared well. Not worth the time or expense.
Atmosphere: 3
Food: 1
Service: 2
Good food. Great show!
Atmosphere: 5
Food: 4
Service: 5
I attended the luau at the Hilton Hawaiian Village Thursday, October 17. The show was amazing but the food was disgusting. I ate salad and sautéed vegetables. The drinks were delicious.
But this review is for the vendor. My fiance was so ecstatic about purchasing items for the vendor. I never get excited about that because I know they are used to take advantage of tourist and that’s exactly what they did to him. I was not at the table with him. They stated that all of his items that he purchased were $100. When we checked our bank accounts coming back from Hawaii they charged an extra $50.00. My fiance bought a cane with his name engraved in it and two boomerangs. They said well since you bought all of this you can pick two items for free on this table. He picked two items for me.
We did dispute it with the bank. I am also going to reach out to the BBB. I get sick of people taking advantage of tourist. It’s not cool or fair.
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
SAVE YOUR MONEY! Not a true luau experience. Rush you in to cramped space. Food served fast but if you are one of the last tables to be called be aware they run out of food. No lighting so you are eating in the dark if you are not one of the first to eat. And not much Hawaiian food. Umm, Brisket with BBQ is Texas not Hawaii. Show started just as beginning to eat, could not envoy food. Dancers were very good but this is not a luau. If you get it for free because you go to the time share thing, it might be worth it but DON'T pay for this experience. There are plenty others that are so much better.
Atmosphere: 1
Food: 2
The entertainment was great, however the rest was a huge disappointment, I assume due to the strike.
Waited about 30 mins in a queue to get in the door. There was then no direction about how to redeem drink tickets. When we finally got called to buffet the food was terrible and cold. You also had to guess what most things were. Not even close to what I would expect for this price point.
Atmosphere: 2
Food: 1
Service: 1
Had to bus our own tables. Didnt see a server all day. Get the diamond tickets over the gold.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Most Everything at the Luau
The food was cold & lots were out of stock when our table was called up, the show started before I could even sit down so felt like I missed some of the experience. I was disappointed with this especially with how much this cost.
Atmosphere: 4
Food: 1
Service: 3
Enjoyed the show very much was one of the highlights of my trip at the resort I thought they did a great performance and staff and performers very friendly and the items to purchase and vendors selling them wonderful
Atmosphere: 5
Food: 3
Service: 5
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