Starbucks
74-5035 Queen Ka'ahumanu Hwy, Kailua-Kona
(808) 327-4381
Recent Reviews
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Friendly, inviting and excellent customer service. 5/5 I will be back!!
Atmosphere: 5
Food: 5
Service: 5
I don’t typically write reviews but I had an incredible interaction with two of the baristas at the honokohau Starbucks. We went in for my husbands free drink for his birthday and they decorated the cup and everything. It was the sweetest! So grateful
Atmosphere: 5
Food: 5
Service: 5
This was the worst experience I have ever experienced with starbucks. They did not notify you that the scanner for the starbucks doesn’t work. It took 27 minutes to get a coffee in the drive thru. There was no one inside either. The man behind us got out of his car to see if something was wrong. My drink came out cold as well. Terrible experience and I am a frequent visitor to this store
Service: 1
This is a fantastic location to grab coffee and breakfast on the way to your flight! It has the added bonus of sharing a parking lot with a gas station if you need to gas up your rental car!!
Atmosphere: 5
Food: 5
Service: 5
I stopped by this Starbucks while traveling and had a really nice experience. I picked up breakfast and a drink, and everything was fresh and well prepared.
A staff member named Bowen was especially helpful. As a foreigner, I sometimes struggle with English menus, but he patiently explained the different drinks and helped me choose one. His kindness made the visit much easier and more enjoyable.
The drink itself was good—maybe a little sweet for my taste—but overall it was a great experience. Thank you to Bowen and the team!
Atmosphere: 5
Food: 5
Service: 5
Awesome work crew and frappe is always on point thankyou and keep up the good work guys
Atmosphere: 5
Food: 5
Service: 5
Terrible service. 5 staff people and no one helping inside. Finally one attendant took our order and again until we asked about the order when they realized order was pending. Don't go there! 15 min for having coffee
Atmosphere: 1
Service: 1
Same as the others
Drive thru always gets orders wrong
Atmosphere: 5
Food: 5
Service: 1
Order coffee drinks about 4 days a week at a few different locations. Cashier wouldn't do an iced water unless I bought something. Explained that I will be back after working out in a couple hours to get an iced coffee and she still wouldn't do a water. Won't be returning. Aloha...
Service: 1
Restaurantji Recommends
10 minutes for a microwave sandwich that I never got sweet
Such great service , the staff are always friendly and engaging. I’d stop by even if I didn’t want a coffee 😎
Atmosphere: 5
Food: 5
Service: 5
took 30 mins for them to get my my auntie drink and single food items and the manager is just talking to friends while working as i just needed the bathrrom code and brushed me off and gave the wrong code to the point i didn’t want to use the bathrrom
Overall this location is great. The only issue comes with the drive thru... it seems to be closed or delayed semi-consistently.
Atmosphere: 5
Food: 5
Service: 4
Closed on Sunday….
Atmosphere: 1
Food: 1
Service: 1
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