Subway in Kailua Kona

“This is a nice Subway. I went here while visiting Kona and was satisfied with my experience. I walked into here and ordered Subway's foot long cookie. This cookie was about an inch thick and twelve inches long, so it was as filling as an actual sandwich. There were plenty of chocolate chips inside, and the cookie came out hot so the chips were melting, which tasted great. I took this cookie with me when I went snorkeling, and it was a pretty good snack. I gave this Subway five stars because it has tasty foot long cookies.

Parking: There's a large parking lot outside the restaurant because it's in a strip mall.

Kid-friendliness: There are cookies, which kids like.

Wheelchair accessibility: Wheelchair users can roll into this restaurant but someone would have to hold the door open for them. The sidewalk outside the restaurant is separated from the parking lot by a curb.“

“Randi, who made our sandwiches at the Kailua Kona store on Makala last night was fabulous. Our group included someone with autism who is non-verbal. She went above and beyond, treating this person with respect and kindness. She also was totally focused on helping them make decisions, like holding up bacon and roast beef do they could easily choose which option they wanted. She was warm and friendly and fun and treated them as any valued customer. Her exceptional service makes me want to return, as well as recommend this Subway to others in the special needs community, in case they should be lucky enough to have her serve them. Mahalo nui loa, Randi!“

“I'm giving this store 5 stars, even though it's been close to 20 years since I stepped foot inside. It was 5 stars back then... back when I was the manager, back in its first year or two of opening, back when I ran it with myself & 1 other employee at times 7 days a week 9am-9pm, no matter what. All these low star reviews make me a bit sad, but that's what happens I guess, when nobody cares. I still work for subway, but on the mainland, & the inspectors have told us our store is one of the cleanest they've seen in the state. I take pride in my work, & it shows. Good luck to the rest.“

“This is a regular lunch spot for me, a couple times a week. Bad enough the staff knows my usual order. Food? It is a Subway, exactly as you expect. Keep in mind that Hawaiian stores may not offer all the deals you are familiar with on the mainland, just too expensive here. Supply issues mean they are sometimes out of particular ingedients. This store has a pretty good staff, friendly and competent, putting the meals together quickly to keep the line reasonable. Can get quite busy at lunch, recommend using the app to order ahead.“