Subway

Name: Subway
Address: 74-5450 Makala Blvd E109, Kailua-Kona, Hawaii, 96740, US
Telephone: (808) 326-7501
Price range: $
Rating: 2.1

$ • Sandwich Shops, Fast Food

Hours:
74-5450 Makala Blvd E109, Kailua-Kona
(808) 326-7501

Menu Order Online

About Subway

Subway, a popular sandwich chain, has received mixed reviews from customers. While one customer had a negative experience with slow service, a lack of ingredients, and a grumpy staff member, another customer had a wonderful experience with a charming employee named Serenity who prepared a satisfying vegetarian option. Additionally, a third customer praised the professionalism and cleanliness of the restaurant, suggesting that the quality of service may vary depending on the location and the staff on duty. Overall, Subway appears to offer a decent dining option, with the potential for a positive experience, but customers should be prepared for the possibility of inconsistent service and availability of ingredients. Recent visits have shown that staff can be exceptional, with one employee going above and beyond to treat customers with respect and kindness, even assisting someone with autism by helping them make choices and making them feel valued. On busy days, the sandwich artists work quickly yet remain personable, managing to produce over 30 sandwiches in a short time while maintaining a friendly attitude. Customers also appreciate the large free parking lot, kids' meals with juice boxes and apple slices, and easy wheelchair access on the ground floor. Overall, the staff's professionalism and the restaurant's cleanliness indicate that experiences can be very positive, especially when the team is attentive and efficient.