Understaffed, but friendly. It took more than 45 minutes for them to take our order.
Atmosphere: 4
Food: 4
Service: 2
Jolene Bachman
Great UH Football game experience! Mahalo BCD!
Atmosphere: 5
Food: 5
Service: 5
Tani Wade
Great service, great food , great UH game! Great night! Thank you Terry!
Atmosphere: 5
Food: 5
Service: 5
Chris Wall
Love that wasabi burger!!!! 🍔
Atmosphere: 5
Food: 5
Service: 5
Nate C
In a strip mall next to Foodland, this is a family friendly diner with a welcoming vibe and nice staff.
Paniolo Chicken Salad and Loco Moco were favorites among the dishes we ordered. Next time we want to eat the Kim Chee burger.
Portions were a decent size, kids meals were awesome too. We plan to be back soon.
Atmosphere: 4
Food: 5
Service: 5
Kathy Harper
Not very clean and the food was ok.
Atmosphere: 2
Food: 2
Service: 4
James Pierce
There is no place finer then big city diner 🤙🏼 Ask for the kalbi fries. Not on menu but no ka oi.
Ash Sumer
Horrible service, nasty attitude from servers, will not come back here. Breakfast is said to be served all day but upon ordering i am told not breakfast...what a joke. Stay away.
Service: 1
Teddy Starr
The best old school place in the entire world!!!
Atmosphere: 5
Food: 5
Service: 5
makenzie rustad pena
Was here 6/4 at 2 ish and I ordered the fish and chips and my grandmother got the meat loaf and has food poisoning now pretty bad just a heads up service was amazing but I guess not the food
Food is decent, but the service is absolutely horrible. Waited an hour today for fried rice and eggs. Ridiculous. Seems like I go here every few months hoping it would have gotten better. But it never does. Other BCD locations are fine. Kailua BCD sucks. Needs new management.
Richard Li
This restaurant makes my blood boil
Service: the waitress proved to me that some should ppl are just terrible--and unfit--at their job. Rude and condescending, her tone biting, the waitress treated my wife, my mom, and my friend as strangers, and worse, as little kids.
We should have known better to step foot in big city diner. Entering the place, we were greeted by... No one. The place was largely empty at noon, with a few patrons parked at the bar and only three groups at the booths.
I wonder why the place was so dead at peak lunch?
Do ppl like the food? I guess it's OK. What about the ambiance? Booths are comfy and private.
What about the service? Oh yeah, the waitress is trash, making an average dining experience into a complete exercise in frustration and antagonism.
Janette Abramowitz
Do not usually do this but experience was so terrible, I felt obligated. Terrible service, got the order wrong, got the bill wrong, with staff giving attitude. food is mediocre at best save your money and go to McDonald’s.
Raymond Duarte
My lunch at BCD in Kailua was very disappointing. No one is there to greet/seat you, the 1 waitress was 'in the back' according to what [appeared to be] someone dressed to clean floors. (Sloppy, wrinkled clothing, unkempt hair--a worker off duty? Sitting in the dinning room. ) The waitress did come out and told us to sit anywhere--I had to request the table to be wiped, as there was glass 'marks' on the wood. We ordered and waited 45 minutes for the substandard food. I had the BBQ chicken salad. The luttace was wilted, I counted around 10 flakes of shredded cheese, the tomatoes appeared it was left out for hours, not even sharpely cut with a knife or cold, around 8 pieces of tortilla chips? And one kernal of corn which I asked not to be included. (Why do all the salads come with corn? NEVER heard of that in other eating places.) (I watched another customer come in and sit, and proceeded to wipe their table with their napkins; the husband showing his wife the dirty napkin afterwards!) After dining I asked the waitress why a yellow butterfly looking craft (?) Was taped on the wall above each table. She said it was to discourage the bugs in the air, ( of which I had noticed some kind of bugs flying around.) We left. Overall, we did not feel any kind of caring, professionalism, no smile, thank-you. You couldn't distinguish the waitress from the customers who were all casually dressed. The staff attire was very sloppy and messy looking, and reflected their care-less attitude. The inside looked like it needed to be cleaned; brown stains on the ceiling! We do not plan to dine at any BCD restaurants in the future.
Deb
There was a slight problem with my takeout order. But BCD employee Rara was very helpful to resolve the issue. She demonstrated excellent customer service in following up to make sure I was happy with the resolution. I'm happy to know that there are still people who care about their customers and do their jobs well. Mahalo Rara!
Understaffed, but friendly. It took more than 45 minutes for them to take our order.
Atmosphere: 4
Food: 4
Service: 2
Great UH Football game experience! Mahalo BCD!
Atmosphere: 5
Food: 5
Service: 5
Great service, great food , great UH game! Great night! Thank you Terry!
Atmosphere: 5
Food: 5
Service: 5
Love that wasabi burger!!!! 🍔
Atmosphere: 5
Food: 5
Service: 5
In a strip mall next to Foodland, this is a family friendly diner with a welcoming vibe and nice staff.
Paniolo Chicken Salad and Loco Moco were favorites among the dishes we ordered. Next time we want to eat the Kim Chee burger.
Portions were a decent size, kids meals were awesome too. We plan to be back soon.
Atmosphere: 4
Food: 5
Service: 5
Not very clean and the food was ok.
Atmosphere: 2
Food: 2
Service: 4
There is no place finer then big city diner 🤙🏼
Ask for the kalbi fries. Not on menu but no ka oi.
Horrible service, nasty attitude from servers, will not come back here. Breakfast is said to be served all day but upon ordering i am told not breakfast...what a joke. Stay away.
Service: 1
The best old school place in the entire world!!!
Atmosphere: 5
Food: 5
Service: 5
Was here 6/4 at 2 ish and I ordered the fish and chips and my grandmother got the meat loaf and has food poisoning now pretty bad just a heads up service was amazing but I guess not the food
Restaurantji Recommends
Food is decent, but the service is absolutely horrible. Waited an hour today for fried rice and eggs. Ridiculous. Seems like I go here every few months hoping it would have gotten better. But it never does. Other BCD locations are fine. Kailua BCD sucks. Needs new management.
This restaurant makes my blood boil
Service: the waitress proved to me that some should ppl are just terrible--and unfit--at their job. Rude and condescending, her tone biting, the waitress treated my wife, my mom, and my friend as strangers, and worse, as little kids.
We should have known better to step foot in big city diner. Entering the place, we were greeted by... No one. The place was largely empty at noon, with a few patrons parked at the bar and only three groups at the booths.
I wonder why the place was so dead at peak lunch?
Do ppl like the food? I guess it's OK. What about the ambiance? Booths are comfy and private.
What about the service? Oh yeah, the waitress is trash, making an average dining experience into a complete exercise in frustration and antagonism.
Do not usually do this but experience was so terrible, I felt obligated. Terrible service, got the order wrong, got the bill wrong, with staff giving attitude. food is mediocre at best save your money and go to McDonald’s.
My lunch at BCD in Kailua was very disappointing. No one is there to greet/seat you, the 1 waitress was 'in the back' according to what [appeared to be] someone dressed to clean floors. (Sloppy, wrinkled clothing, unkempt hair--a worker off duty? Sitting in the dinning room. ) The waitress did come out and told us to sit anywhere--I had to request the table to be wiped, as there was glass 'marks' on the wood. We ordered and waited 45 minutes for the substandard food. I had the BBQ chicken salad. The luttace was wilted, I counted around 10 flakes of shredded cheese, the tomatoes appeared it was left out for hours, not even sharpely cut with a knife or cold, around 8 pieces of tortilla chips? And one kernal of corn which I asked not to be included. (Why do all the salads come with corn? NEVER heard of that in other eating places.) (I watched another customer come in and sit, and proceeded to wipe their table with their napkins; the husband showing his wife the dirty napkin afterwards!) After dining I asked the waitress why a yellow butterfly looking craft (?) Was taped on the wall above each table. She said it was to discourage the bugs in the air, ( of which I had noticed some kind of bugs flying around.) We left. Overall, we did not feel any kind of caring, professionalism, no smile, thank-you. You couldn't distinguish the waitress from the customers who were all casually dressed. The staff attire was very sloppy and messy looking, and reflected their care-less attitude. The inside looked like it needed to be cleaned; brown stains on the ceiling! We do not plan to dine at any BCD restaurants in the future.
There was a slight problem with my takeout order. But BCD employee Rara was very helpful to resolve the issue. She demonstrated excellent customer service in following up to make sure I was happy with the resolution. I'm happy to know that there are still people who care about their customers and do their jobs well. Mahalo Rara!
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