McDonald's

1058 Keolu Dr, Kailua
(808) 266-4724

Recent Reviews

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Heaven On-earth

Agree with the bad reviews , slow service even when you’re ordering from drive through . Few minutes ahead of lunch menu ? Don’t attempt to come earlier they will not serve you ! Nasty place !!!

Atmosphere: 1

Food: 1

Service: 1

Brad

The one in town is so much better!
The Kiosk didn't print a receipt, one of them was down,
the lady who brought out my food practically yelled at me "where's your table number" , didn't apologies for the inconvenience or even say anything else.
My fries were burnt and cold.
I saw an employee that was sitting near the restroom that I thought was starring at me. I porched him to use the restroom and saw that he was asleep without his shoes on.
Lastly, the thing that most unsets me about this location, is the barricade put up outside the door in front of the stairs next to the busstop.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Big Mac

Katrin Deforth

If you're looking for an unforgettable experience, look no further than this McDonald's – where every customer is treated like a master criminal! 😄
Picture this: We participated in an online survey, expecting to be rewarded with a simple discount voucher.
Upon presenting our voucher, the staff member eyed us with such suspicion you’d think we were trying to trade in a Monopoly Board piece for an Egg McMuffin. She scrutinized the voucher as if it was a relic from an ancient civilization. I half expected her to call in the FBI for verification!
She treated us with the kind of unfriendliness that could curdle a milkshake. It was as if we were the Bonnie and Clyde of fast food, attempting the greatest McMuffin heist of the century.
In conclusion, while the Egg McMuffin aims to brighten your morning, here it comes with a side of rudeness.

Atmosphere: 2

Food: 3

Service: 1

Sergiy Shpanka

Every day wanna buy a cappuccino and also I like milk shakes . But any time 10 a.m 2 p.m 11 p.m they cappuccino machine is broken or in servis . So I didn't wanna spend my time in drive thru anymore. Never had a cappuccino, you should buy 1 more machine for this. !!!

Food: 1

Service: 1

808 Beauty

The worst quality food, stale and cold fries and the pancake is hard. It’s a hassle to go back and exchange your food for the food you suppose to get in the first place. Do some quality check on your food please. Will not return to that store. Been there 3 times and 2 of those times I got shitty food… My fries was cold and stale

Atmosphere: 3

Food: 1

Service: 3

Michele

Avoid this place.
How is possible to confuse a simple, short McDonal order?
Instead of Sprite I got cola, instead of nuggets I got Cheeseburger.
Other people were also complaining (and returning to the cashier) for other errors from the staff working here, even from the drive-in.
Moreover it should be served at the table, but was waiting there for somebody to pick it up...

Atmosphere: 2

Food: 2

Service: 1

Sammuel Syphrett

Very friendly staff and a clean establishment.

Atmosphere: 5

Food: 5

Service: 5

Vic Miller

It was OK, it looked like are getting ready to renovate the store and it could use it. It was raining quite hard outside and there were active ceiling leaks inside.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: French Fries, Quarter Pounder Hamburger

Sarah Grace Benzing

Every time I eat here they get my order wrong. Just go to the other McDonalds.

Food: 3

Service: 1

Alesia Barnes

Rude drive in attendant ! Very unhappy and unnecessary!

TeHani Ho

Ordered some food through the drive thru. Paid for my food didn’t get my receipt I asked for. Asked for Hot Fries, There was no mayo on my chicken sandwich, Got the sauce for my chicken nuggets I ordered and no

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Crispy Chicken Sandwich, World Famous Fries, Chicken Mcnuggets

Kitt Balmori

Great mcdonalds friendly people fast service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Sandwich, French Fries, Chicken Mcnuggets

zion Kajiyama

The service sucked, it wasn’t even busy and they took over 15 minutes to help me.

Atmosphere: 5

Food: 5

Service: 1

Hezzy “Kitt Balmori”

Great mcdonalds friendly people fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Sandwich, World Famous Fries, Chicken Mcnuggets

Laura V

12/10/2023 @ 730pm.The diet pepsi was terrible! Normally it's delicious - this evening it was not. Too much carbonation, not enough syrup. Don't cut corners McD's, we're counting on you to be good and fair.Merry Christmas to everyone ?

Atmosphere: 4

Food: 3

Service: 4

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