McDonald's
6691 Mokapu Rd (Marine Corp Base, Kailua
(808) 254-4053
Recent Reviews
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This McDonald’s has normally been ok until today. I should have known since the drive through line at lunch was empty. Ordered take out through the app and got the notification it was ready and went in and it wasn’t. I waited patiently and noticed lots of gross behavior from the workers. Touching face with no gloves and fry person plucking extra long fries from the box and placing them back into the holding area with no gloves. Had to ask for my order and was told it was put in the wrong area. Worst of all the ice dispensing machines had black mold on it. This store has went on my do not go list.
Atmosphere: 1
Food: 1
Service: 1
30 minutes for a mobile order was told to wait in front and once I received the food was told because of the new Angel Reese burger. Watched about 20 cars get their orders and was the only one waiting in the drive thru parking spot. Would’ve just not ordered it if that’s what it takes to make one burger. Also this is the 5th time where we order a double quarter pounder, they put it in the box and it’s on the receipt and they make it a single. Also my Big Mac was cold asf probably because it was made 30 minutes apart lmfao
It's McDonald's you know what it is
Awesome!!
Atmosphere: 5
Food: 5
Service: 5
they cant count to 2
Atmosphere: 2
Food: 4
Service: 1
In a general experience, it's a McDonald's. The service is decent and the floors and bathroom are relatively clean. The only thing is an employee yelling out something out the 1st window for the next car to pull up. I had 5 cars in front of me and she screamed 5 times. The 2nd window, the employee was super sweet and smiled the whole interaction. Your experience is based off of which employees you get. (This is was passed 10pm). But still a better McDonald's than most.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Double Quarter Pounder with Cheese
The manager helped with a mistake that happened online made it quick and easy
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mcdouble, Cheeseburger
The service is great, the food not so much, but it's McDonald's so what can you expect
I havent eaten at McDonalds in years and stopped by on a whim. Overall, everything was great and the food as decent! I got the big mac with extra sauce and chicken sandwich, both there great!
Atmosphere: 4
Food: 4
Service: 4
Sad ah
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
It's on base so I did have high expectations, however, they were not met, at least at 1st. We ordered on the self serve kiosk. A young lady came out and told us that the shake my husband wanted was not available and she did offer a couple of options, however, she was not clear in those options. As such, I went to the front counter to talk to a manager. The manager was fabulous and fixed everything so based on her service it would have been 5 stars!
Atmosphere: 3
Food: 5
Service: 2
Staff are super nice, even when it's busy. Food is as good as any mcdonalds. Very nice for a mcdonalds. Ignore the Karens moaning about their 100th smoothie/big Mac not being perfect.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mcdouble, Double Quarter Pounder with Cheese, Burger King Chicken Nuggets, Bacon Egg & Cheese Biscuit, Cheeseburger, Big Mac, World Famous Fries
It took 25 minutes to get a McDouble and small fry.
Atmosphere: 1
Food: 1
Service: 1
Mcdonalds and Navy ships!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
If you went to one, you've probably seen them all. I suppose the only difference to this location is how friendly the staff are. Service is comparable to McDonald's in Japan. The others (stateside) are mediocre at best. The manager came by and asked how the service was and if we needed anything else.
Atmosphere: 4
Food: 4
Service: 5
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