I ordered delivery on the website and somehow it switched me to pickup. I called the store and they canceled the order and suggested I re-order via tge website. Place my order. On about 5 minutes the panda guy calls me back. The driver just picked up my order. Yay, what service! 45 minutes later no delivery and I'm 7 minutes away. I call back. Get a woman who investigates. The Door Dash driver picked up my order then canceled it!!.She calls door dash to see what's up and to get my order delivered. After a while, I call back. She's been on hold the whole time. Must be at least 40 minutes and no answer. It's been almost 3 hrs since my order. Really upset with door dash. But very impressed with pandas.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Honey Walnut Shrimp, Build Your Own Plate - 2 Half Sides, Build Your Own Bigger Plate - 1 Full Side
Andrea Walker
Love Panda Express. The employees at the Kailua location are so nice and friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Nalu D.
We went to Panda Express about 20 minutes before closing and didn't have high expectations about what food would be left and basically went in with the idea of settling for what was left. They were almost out of lots of dishes but the girl at the counter asked if we were willing to wait 8 minutes for a fresh batch of noodles and chow fun and we did they also made us a fresh batch of whatever food we wanted that was out. I did not expect them to do that and we were extremely grateful. The customer service was outstanding
C W.
The customer service at this location was great. Clean, nice environment, I always enjoy the teriyaki chicken and the mushroom chicken.
Lance W.
Entrees was good. Chili shrimp was low so they made a fresh batch. Service is up to par. Chow Mein had more vegetables than noodles
CeeLee W.
We have always tipped very well for takeout orders at this Panda Express. Until an employee told us the owners don't pass the tips on to the employees. 4 stars for decent fast food and service, and 1 star for greedy owners that don't appreciate their employees.
Jack Bilecki
I would like to say that Brandon served me excellent food and had a good attitude give that boy a raise
Jackgoess
I would like to say that Brandon served me excellent food and had a good attitude give that boy a raise
M A
Soooo delicious and big portion!!
Tserennyam Sukhbaatar
Always great. Love Panda express. Kids love it too. Fast and user friendly. Cozy. Friendly staff. Reasonable price.
Pile up the delicious food at Panda. Worth every cent! I order online if the line is too long. It’s a lot faster for some reason.
Tyler K.
Very clean business and good service. Nice workers and good food. Fast and friendly Thanks
Kala'i C.
Food was fast, and tasted great. Perfect for a good lunch break. Would recommend to a friend in Kailua.
Chally K.
First time at a Panda Express! I walked in to a beautifully piping hot buffet of glorious food. The workers looked at me in wonder when I explained this was the first experience with a panda. They offered two sides so I could try more and explore my panda pallet. Everyone was friendly! Clean & comfortable environment too! Thanks Cady for the Rangoon's!
Julia P.
Our Panda experience was fantastic!! We were immediately welcomed and served with kindness the whole time. The food was fresh, hot, and of fantastic Panda quality!! Thanks to Cady. 10/10
I ordered delivery on the website and somehow it switched me to pickup. I called the store and they canceled the order and suggested I re-order via tge website. Place my order. On about 5 minutes the panda guy calls me back. The driver just picked up my order. Yay, what service! 45 minutes later no delivery and I'm 7 minutes away. I call back. Get a woman who investigates. The Door Dash driver picked up my order then canceled it!!.She calls door dash to see what's up and to get my order delivered. After a while, I call back. She's been on hold the whole time. Must be at least 40 minutes and no answer. It's been almost 3 hrs since my order. Really upset with door dash. But very impressed with pandas.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Honey Walnut Shrimp, Build Your Own Plate - 2 Half Sides, Build Your Own Bigger Plate - 1 Full Side
Love Panda Express. The employees at the Kailua location are so nice and friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
We went to Panda Express about 20 minutes before closing and didn't have high expectations about what food would be left and basically went in with the idea of settling for what was left. They were almost out of lots of dishes but the girl at the counter asked if we were willing to wait 8 minutes for a fresh batch of noodles and chow fun and we did they also made us a fresh batch of whatever food we wanted that was out. I did not expect them to do that and we were extremely grateful. The customer service was outstanding
The customer service at this location was great. Clean, nice environment, I always enjoy the teriyaki chicken and the mushroom chicken.
Entrees was good. Chili shrimp was low so they made a fresh batch. Service is up to par. Chow Mein had more vegetables than noodles
We have always tipped very well for takeout orders at this Panda Express. Until an employee told us the owners don't pass the tips on to the employees. 4 stars for decent fast food and service, and 1 star for greedy owners that don't appreciate their employees.
I would like to say that Brandon served me excellent food and had a good attitude give that boy a raise
I would like to say that Brandon served me excellent food and had a good attitude give that boy a raise
Soooo delicious and big portion!!
Always great. Love Panda express. Kids love it too. Fast and user friendly. Cozy. Friendly staff. Reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pile up the delicious food at Panda. Worth every cent! I order online if the line is too long. It’s a lot faster for some reason.
Very clean business and good service. Nice workers and good food. Fast and friendly Thanks
Food was fast, and tasted great. Perfect for a good lunch break. Would recommend to a friend in Kailua.
First time at a Panda Express! I walked in to a beautifully piping hot buffet of glorious food. The workers looked at me in wonder when I explained this was the first experience with a panda. They offered two sides so I could try more and explore my panda pallet. Everyone was friendly! Clean & comfortable environment too! Thanks Cady for the Rangoon's!
Our Panda experience was fantastic!! We were immediately welcomed and served with kindness the whole time. The food was fresh, hot, and of fantastic Panda quality!! Thanks to Cady. 10/10