Wendy's

1143 Kailua Rd, Kailua
(808) 940-0208

Recent Reviews

Michele Day

Warning ⚠️ Just got the large Orange Creamsicle frosty which was a huge disappointment. It's nothing to be excited about.? Just paid for a lot of air which shrank to 3/4 full and feeling extremely ripped off. Don't waste your time or money.

Brad

Pre-placed order, drove up then had to park and wait.It took some time, but not too long.The down side of the visit was that we ordered three meals with drinks but got zero straws and only two napkins.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Strawberry

Sophia Call

The lady asked questions on what our order was 3times and we got our food,she didn’t give us the right amount of chicken nuggets, no sauce when she asked what it was twice, the burger we got was extremely small for the price we paid so the service we received was horrible 0 STAR‼️‼️‼️‼️‼️‼️

Food: 1

Service: 1

Cheri “Bella” Isabella

One must be patient to order here as staff may be slow to appear!

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Baked Potatoes, Spicy Chicken Sandwich, Wendy’S Chili

russell ramones

Like it cause they have not just burgers but chili as well, so you can mix it up...

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Baconator, Chili, Fries

A McCollum (aMcCollum153)

Food is good for a Wendy's, drive through employees aren't trained very well. No basic courtesy, just teenagers shoving you crumpled bags with food. No napkins, no straws, all examples of weak managers providing no training.

Atmosphere: 1

Food: 4

Service: 1

Melissa Danielle

Don't know if it's this location or in general because we only have the one, but I feel that the quality of the burgers has gone down. Staff is always pleasant.

Atmosphere: 5

Food: 3

Service: 5

지혜

The fries were cold, and they didn't even provide ketchup.I ordered taco salad, but they didn't give me a fork so I asked the staff for it.I was displeased. Very unpleasant.Compared to Five Guys, it's very bad.There are no customers and the table is dirty.

Atmosphere: 2

Food: 3

Service: 1

Elise Jones

Couldn’t understand anything the young man working the drive thru said.My change was dropped on the ground-nothing mention. Did not fill the chili bowl. Unpleasant experience. Back to McDonald’s I go.

Atmosphere: 3

Service: 1

Penny Millis-Peters

It wasn't horrible but usually the person behind the counter at least acts like they'd rather NOT be on a bed of nails than standing behind there, I wasn't so sure about this one? ? Pretty sure they were indifferent at this point. ?

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Spicy Chicken Sandwich, Hamburger, Wendy’S Chili, Fries, Sandwich, Nuggets

Will M

One of the most beautiful, new designed Wendy's. It's great. The customer service was great. So friendly.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Chili

adrian

got the baconator fries from here and they put three strips of bacon on top of my fries...

Roxanne L.

The food was good. Restaurant was clean.The only issue was the wait and how 7 people were in line while the poor kid behind the counter is trying to cater to 4 different door dash orders. It took forever for us to get our order in and then having to wait for our food.Worse part is, I looked over at the drive through and there were three people there including a manager. Why was no one helping the kid at the front counter?! I know the mgr saw because she looked directly at us then looked away as if she didn't see everyone.I'm not sure if they get graded on their drive through service time and that's why all the attention went to drive through, but with grub hub and door dash and all your customers at the front. Either staff yourself properly or close your dining room, this is no way to run a business.

Angel H.

This is one of the nicer Wendy's that Ive been to. It looks more modern and sleek to some of the other ones. I dined here last night and it wasn't that busy, one other family there. I went to use the bathroom and there was toilet paper all over the place. The toilet seat cover box was empty. It seems like they haven't checked the bathrooms in a while. Other than that everything was great.I got the #1 Dave's Single Combo. It comes with a burger, medium fries and drink. I opted for the chocolate frosty. They have a seasonal flavor right now, pumpkin spice frosty. I didn't try it. The combo was good. I like their burger, fries and frosty. The food came out fast and I did see a worker wiping down the tables.

Jeanne Sanders

Disappointed they don't serve grilled chicken sandwich anymore. Got the chicken wrap. Tortilla was cold.

Atmosphere: 3

Food: 2

Service: 2

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