The salt and pepper steaks and teppanyaki sea clams are delicious! Lisa is very enthusiastic!
Atmosphere: 4
Food: 5
Service: 5
Kristen Fk
*0 stars* Kin Wah used to be a delicious gathering place for our family since the 1990s but the quality, quantity, and service have extremely deteriorated over the years. 😭 We've been debating whether to never return to Kin Wah as disappointed with the hassles, yet tried it periodically as we missed how it used to be. Now it's finalized: WE WILL NEVER EAT HERE AGAIN!!! DO NOT GO HERE unless you're willing to be stressed, gaslighted, and bamboozled by rude, stingy, and incompetent staff. We're half-Chinese and it's so embarrassing that Kin Wah is the living definition of the Chinese stereotype "tight wart." As a healthcare provider visiting my family over vacation, I am appalled by the atrocious experiences and mistreatment by Kin Wah staff. We ordered many family-style dishes as usual, but there were endless issues. Typically, we take food pictures but felt sooooo stressed out that we forgot and wish we never came. **SEE #7 for the final "nail in the coffin."**
1. Hot & sour soup was missing the shredded meat. 2. Half order of Peking duck with buns and minute chicken cake noodle were both missing green onions/scallions, which are standard ingredients for these dishes and used to be included. We asked the waiter and a coworker for the missing green onions, which they reluctantly provided in tiny amounts, insufficient for the family-sized dishes we ordered. The coworker argued they never included green onions with these dishes (lies) and haven't for a long time.🤨 3. When the waiter said they were out of fresh chili 🌶️ for the ong choy tofu moi yet would charge the same price for dried chili (despite being less expensive), we clarified we didn't want to order it and had to instruct him to cross it off the order as he kept repeating they didn't have fresh chili and staring at us, dumbfounded. 🤷🏻♂️ 4. "Spicy" eggplant with pork was NOT SPICY AT ALL! Running out of fresh chili 🌶️ does not justify omitting other spices from our "spicy" eggplant dish. When asked, the waiter brought two meager sauce dishes of chili oil, not enough for everyone. 5. Customers are wrongly being charged more, for less food and missing ingredients. 🙄 The hot & sour soup and spicy eggplant with pork were in smaller dishes than before. The plum sauce container for our half order of Peking duck with buns was also smaller than before and insufficient for the order. 6. We had to get up from our table multiple times to ask workers for napkins, water, tea, etc. as our waiter had not returned in a while. 7. The bill included extra charges for the requested green onions that were already supposed to be included in the two dishes, so we asked the cashiers to remove it; the man seemed confused, then the woman we've seen there for years argued that they never included green onions with these dishes so it's an extra charge. *This request escalated into an argument with the woman gaslighting my mom and I, accusing that she told us many times before that green onions were not included yet we still returned. **SHE RIPPED UP THE CHECK AND SAID WE DON'T HAVE TO PAY AS LONG AS WE NEVER RETURN!!!** 🤯 As if we'd ever deal with this terrible place again!!! I wish this was on video but you get the picture 🫣😱⚡️
This business is unethical (cheats you out of money by omitting ingredients that normally come with dishes, then charges extra when you request the ingredients), unprofessional (lying, gaslighting), and unworthy of anyone's time, money, nor energy. Unbelievable... We just want to enjoy our family time, food, and relax, but can't at Kin Wah. It's a relief this dilemma is over! Peace out! ✌️👋🏾
Atmosphere: 1
Food: 2
Service: 1
Hulali Mohi
Chinese comfort food for a reasonable price. Great for dine in or take out. Try everything; it's all good! Parking aint the best but if you order take out, service is quick!
Atmosphere: 5
Food: 5
Service: 5
CiAndra Maddox
I was referred by a friend to go here for duck. The duck was delicious. And I ordered by phone. They were friendly and fast. I drove up from the downtown area just to eat their duck. Delicious. Amazing. Would do it again.
Atmosphere: 5
Food: 5
Service: 5
Jody Kanemaru
The food and service is beyond courteous and delicious! The wait staff are constantly on it and mindful of our needs, the food comes out in a blink of an eye after ordering, and everyone is friendly and welcoming. I can see why this restaurant is constantly busy with customers.
When visiting Oahu this place is a must stop! Great food and fast to-go service.
Food: 5
Service: 5
Recommended dishes: Cake Noodle, Minute Chicken
Sage Blake
Absolutely the best Chinese restaurant on the island. Food was delicious and hit the spot. Servers are super friendly and funny. I got the roast duck noodle soup, sooooo good highly recommend.
The salt and pepper steaks and teppanyaki sea clams are delicious! Lisa is very enthusiastic!
Atmosphere: 4
Food: 5
Service: 5
*0 stars*
Kin Wah used to be a delicious gathering place for our family since the 1990s but the quality, quantity, and service have extremely deteriorated over the years. 😭 We've been debating whether to never return to Kin Wah as disappointed with the hassles, yet tried it periodically as we missed how it used to be. Now it's finalized: WE WILL NEVER EAT HERE AGAIN!!! DO NOT GO HERE unless you're willing to be stressed, gaslighted, and bamboozled by rude, stingy, and incompetent staff. We're half-Chinese and it's so embarrassing that Kin Wah is the living definition of the Chinese stereotype "tight wart." As a healthcare provider visiting my family over vacation, I am appalled by the atrocious experiences and mistreatment by Kin Wah staff. We ordered many family-style dishes as usual, but there were endless issues. Typically, we take food pictures but felt sooooo stressed out that we forgot and wish we never came. **SEE #7 for the final "nail in the coffin."**
1. Hot & sour soup was missing the shredded meat.
2. Half order of Peking duck with buns and minute chicken cake noodle were both missing green onions/scallions, which are standard ingredients for these dishes and used to be included. We asked the waiter and a coworker for the missing green onions, which they reluctantly provided in tiny amounts, insufficient for the family-sized dishes we ordered. The coworker argued they never included green onions with these dishes (lies) and haven't for a long time.🤨
3. When the waiter said they were out of fresh chili 🌶️ for the ong choy tofu moi yet would charge the same price for dried chili (despite being less expensive), we clarified we didn't want to order it and had to instruct him to cross it off the order as he kept repeating they didn't have fresh chili and staring at us, dumbfounded. 🤷🏻♂️
4. "Spicy" eggplant with pork was NOT SPICY AT ALL! Running out of fresh chili 🌶️ does not justify omitting other spices from our "spicy" eggplant dish. When asked, the waiter brought two meager sauce dishes of chili oil, not enough for everyone.
5. Customers are wrongly being charged more, for less food and missing ingredients. 🙄 The hot & sour soup and spicy eggplant with pork were in smaller dishes than before. The plum sauce container for our half order of Peking duck with buns was also smaller than before and insufficient for the order.
6. We had to get up from our table multiple times to ask workers for napkins, water, tea, etc. as our waiter had not returned in a while.
7. The bill included extra charges for the requested green onions that were already supposed to be included in the two dishes, so we asked the cashiers to remove it; the man seemed confused, then the woman we've seen there for years argued that they never included green onions with these dishes so it's an extra charge. *This request escalated into an argument with the woman gaslighting my mom and I, accusing that she told us many times before that green onions were not included yet we still returned. **SHE RIPPED UP THE CHECK AND SAID WE DON'T HAVE TO PAY AS LONG AS WE NEVER RETURN!!!** 🤯 As if we'd ever deal with this terrible place again!!! I wish this was on video but you get the picture 🫣😱⚡️
This business is unethical (cheats you out of money by omitting ingredients that normally come with dishes, then charges extra when you request the ingredients), unprofessional (lying, gaslighting), and unworthy of anyone's time, money, nor energy. Unbelievable... We just want to enjoy our family time, food, and relax, but can't at Kin Wah. It's a relief this dilemma is over! Peace out! ✌️👋🏾
Atmosphere: 1
Food: 2
Service: 1
Chinese comfort food for a reasonable price. Great for dine in or take out. Try everything; it's all good! Parking aint the best but if you order take out, service is quick!
Atmosphere: 5
Food: 5
Service: 5
I was referred by a friend to go here for duck. The duck was delicious. And I ordered by phone. They were friendly and fast. I drove up from the downtown area just to eat their duck. Delicious. Amazing. Would do it again.
Atmosphere: 5
Food: 5
Service: 5
The food and service is beyond courteous and delicious! The wait staff are constantly on it and mindful of our needs, the food comes out in a blink of an eye after ordering, and everyone is friendly and welcoming. I can see why this restaurant is constantly busy with customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walnut Shrimp, Crispy Gaugee Mein with Cake Noodles, Mongolian Beef, Orange Chicken
Excellent. High quality. Best you can get on Oah’u.
Everything was delicious and served quick and hot. We had hot sour soup, Kin Wah chop suey, walnut shrimp, chicken and broccoli, gau gee.
Atmosphere: 5
Food: 5
Service: 5
Always great food and staff
Atmosphere: 5
Food: 5
Service: 5
The best place!!!
Atmosphere: 5
Food: 5
Service: 5
Service was quick and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake Noodle
Restaurantji Recommends
Vegetarian options: Many vegetarian options available. They have prepared special requests.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Walnut Shrimp, Beef Broccoli, Singapore Noodles, Sweet and Sour Pork, Cake Noodle, Beef Chow Fun, Ginger Chicken, Mongolian Beef, Honey Garlic Chicken, Pot Roast
When visiting Oahu this place is a must stop! Great food and fast to-go service.
Food: 5
Service: 5
Recommended dishes: Cake Noodle, Minute Chicken
Absolutely the best Chinese restaurant on the island. Food was delicious and hit the spot. Servers are super friendly and funny. I got the roast duck noodle soup, sooooo good highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Walnut Shrimp, Beef Broccoli, Egg Fuyoug
Love this place... feeling for great Chinese food on the Windward side? this is the place!
Atmosphere: 5
Food: 5
Service: 5
Great food, service and price
Atmosphere: 5
Food: 5
Service: 5
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