Tastes fine, but they are very skimpy on portions.
Atmosphere: 4
Food: 3
Service: 1
Krystal Ava
I came into the restaurant today with my 4 sons after their doctors appointment around 3:15pm and it wasn’t crowded or super busy. We ordered and sat down to eat. After we finished my youngest son who has ADHD accidentally knocked over his drink and it got all over the table and ground. We were trying to clean it up with napkins but they said they would do it. Two of the female workers were staring and looked annoyed that they had to clean it up. The only kind employee was a lady named Mandy, she came over with a mop and didn’t make us feel bad because obviously it was an accident. I apologized twice and the other workers didn’t say anything. Even my 5 year old son kept apologizing. They need to do better with customer service and compassion. Thank you MANDY for not making us feel terrible you’re an amazing employee and Panda Express is lucky to have you.
Piotr Sadowski
Very good and great price.
Atmosphere: 5
Food: 5
Service: 5
Gerald Begley
Very filling, but more greasy than tasty.
Atmosphere: 3
Food: 3
Service: 3
Milton Kauahi
Online order was great, printed labels on each container is one good idea. It was buddy but good was hot and fresh. With the first time using the app to order, there was a $10 discount making our meal less than $10 per person. The staff was working hard being busy, but someone was designated to fill online order so I didn't wait long.
Put in an order and was told to wait as they had to make a portion of the food in my order. The food I was waiting on came out, but I saw them literally forget about filling the rest my order and they filled everyone else’s food with this newly made food…while my half done order sat there getting cold and stale. Then when I bring it up, Vanessa says they gave all the food up and had to make a new batch again.So I had to wait twice as long, while the rest of my food got cold.Then the manager kept fighting me on the order. Kept stating that my order was right, when I kept telling them it was wrong. Told them THREE times that it wasn’t right. I had to keep telling the MANAGER 3x to open it , and guess what…I was right. They eventually fixed the order.Tossing in some extra, messy steak bits to get all over the rest of my food is not an apology.I don’t know if it was an off night or what. Typically this place is alright, but whichever team was working tonight probably doesn’t reflect the best of this place. Decent customer service matters. DO BETTER.
Pan Darius Kairos
I guess you could call this food. Luke warm, dry from sitting under heat lamps.
Atmosphere: 2
Food: 2
Service: 4
Debra Straight
Total mismanagement today. 45 minute wait for online order pick-up. Why? Only one employee filling takeout orders and at least 3 doing in store purchase. Online orders couldn't be filled because in store customers were served food needed in the takeout orders which then couldn't be filled. Good food though!
D. Shirake
On 1 Feb 2022 I tried to order on the APPs since the Panda Express representative from Kaneohe Panda informed me this is the ONLY way to receive a Red envelope for the Lunar New Year. I entered the APP and tried to order a meal but each time it kept going back to restart. Did this 10 times and still nothing. This is poor service and I never got my order in.
PATRICK AYERS JR
Take out food. The food is ok. Long line. Line extended outside because of 10 guest limit in store.
They have no idea what they are doing. I have been to many panda expresses and they do half of portions but they told me they can’t..lady at the front had no idea how to charge us. Was charging us stuff we didn’t even buy.
Sandman 96744
Take out food. The food is ok. Long line. Line extended outside because of 10 guest limit in store.
Google user
Old time Chinese favorites with a modern twist at a great price. Huge portions, so you either need to be hungry or can easily split your plate with someone. Orange chicken is my go to item. Can get busy at times and may need to wait awhile for items that are being freshly made, while you wait.
Gary Furukawa
Old time Chinese favorites with a modern twist at a great price. Huge portions, so you either need to be hungry or can easily split your plate with someone. Orange chicken is my go to item. Can get busy at times and may need to wait awhile for items that are being freshly made, while you wait.
Tastes fine, but they are very skimpy on portions.
Atmosphere: 4
Food: 3
Service: 1
I came into the restaurant today with my 4 sons after their doctors appointment around 3:15pm and it wasn’t crowded or super busy. We ordered and sat down to eat. After we finished my youngest son who has ADHD accidentally knocked over his drink and it got all over the table and ground. We were trying to clean it up with napkins but they said they would do it. Two of the female workers were staring and looked annoyed that they had to clean it up. The only kind employee was a lady named Mandy, she came over with a mop and didn’t make us feel bad because obviously it was an accident. I apologized twice and the other workers didn’t say anything. Even my 5 year old son kept apologizing. They need to do better with customer service and compassion. Thank you MANDY for not making us feel terrible you’re an amazing employee and Panda Express is lucky to have you.
Very good and great price.
Atmosphere: 5
Food: 5
Service: 5
Very filling, but more greasy than tasty.
Atmosphere: 3
Food: 3
Service: 3
Online order was great, printed labels on each container is one good idea. It was buddy but good was hot and fresh. With the first time using the app to order, there was a $10 discount making our meal less than $10 per person. The staff was working hard being busy, but someone was designated to fill online order so I didn't wait long.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Black Pepper Angus Steak, Grilled Teriyaki Chicken Cub Meal, Chow Mein
Put in an order and was told to wait as they had to make a portion of the food in my order. The food I was waiting on came out, but I saw them literally forget about filling the rest my order and they filled everyone else’s food with this newly made food…while my half done order sat there getting cold and stale. Then when I bring it up, Vanessa says they gave all the food up and had to make a new batch again.So I had to wait twice as long, while the rest of my food got cold.Then the manager kept fighting me on the order. Kept stating that my order was right, when I kept telling them it was wrong. Told them THREE times that it wasn’t right. I had to keep telling the MANAGER 3x to open it , and guess what…I was right. They eventually fixed the order.Tossing in some extra, messy steak bits to get all over the rest of my food is not an apology.I don’t know if it was an off night or what. Typically this place is alright, but whichever team was working tonight probably doesn’t reflect the best of this place. Decent customer service matters. DO BETTER.
I guess you could call this food. Luke warm, dry from sitting under heat lamps.
Atmosphere: 2
Food: 2
Service: 4
Total mismanagement today. 45 minute wait for online order pick-up. Why? Only one employee filling takeout orders and at least 3 doing in store purchase. Online orders couldn't be filled because in store customers were served food needed in the takeout orders which then couldn't be filled. Good food though!
On 1 Feb 2022 I tried to order on the APPs since the Panda Express representative from Kaneohe Panda informed me this is the ONLY way to receive a Red envelope for the Lunar New Year. I entered the APP and tried to order a meal but each time it kept going back to restart. Did this 10 times and still nothing. This is poor service and I never got my order in.
Take out food. The food is ok. Long line. Line extended outside because of 10 guest limit in store.
Restaurantji Recommends
They have no idea what they are doing. I have been to many panda expresses and they do half of portions but they told me they can’t..lady at the front had no idea how to charge us. Was charging us stuff we didn’t even buy.
Take out food. The food is ok. Long line. Line extended outside because of 10 guest limit in store.
Old time Chinese favorites with a modern twist at a great price. Huge portions, so you either need to be hungry or can easily split your plate with someone. Orange chicken is my go to item. Can get busy at times and may need to wait awhile for items that are being freshly made, while you wait.
Old time Chinese favorites with a modern twist at a great price. Huge portions, so you either need to be hungry or can easily split your plate with someone. Orange chicken is my go to item. Can get busy at times and may need to wait awhile for items that are being freshly made, while you wait.
Ok...normal panda fare
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